Client manager Work, Jobs in Barnoldswick, Lan (with Salaries)

Customer Partnership Manager
Nexus Vehicle Rental —Pudsey
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Life insurance
Quick apply
7d
Personal Assistant / Operations Manager (12-Month Maternity Cover)
Elevation Property Maintenance —Barnoldswick
- From £12.71 an hour
- Temporary
- Hybrid work
- Maintenance
- Microsoft Office
- Construction
- Annual leave
- Work from home
Quick apply
Operations Manager - Hybrid
Core Prescribing Solutions —Bradford
- £55,000 - £60,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
10d
Utility Office Manager
Multi Connex Networks Ltd —Preston
- £40,000 - £45,000 a year
- Full-time
- Management
- CAD
- Project management
Quick apply
3d
Senior Marketing & Campaigns Executive
Root Fifty-Two Limited —Burnley
- Up to £38,000 a year
- Full-time
- Hybrid work
- Mentoring
- Organisational skills
- In-person
- Paid training
- Flexible schedule
Quick apply
Primary Care Operations Manager
Core Prescribing Solutions —Bradford
- £55,000 - £60,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
10d
Golf Relations Manager
Clubhouse Sports Media Ltd —Bradford
- £27,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
8d
B2B timber Sales Manager
Wood and Good —Blackburn
- £25,079.04 - £69,468.45 a year
- Temporary
- Hybrid work
- Management
- Sales
- Salesforce
Quick apply
12d
Office Manager
Mayco Ltd —Brierfield
- £25,000 - £40,000 a year
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Flexitime
Quick apply
Lettings Team Leader
Sell UK Property Ltd —Burnley
- £28,500 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
- Annual leave
Quick apply
9d
Business Development Manager
Mercer Exhibitions Ltd —Blackburn
- £36,000 - £42,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
HSE & Training Manager
BAAS Construction Limited —Burnley
- £37,500 - £40,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Client Services Manager
Staci —Blackburn
- From £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Operations Manager
Tough Water Solutions Ltd —Bradford
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
Quick apply
Mechanical Project Manager
Dura Mechanical ltd —Pudsey
- £44,449.07 - £80,443.50 a year
- Full-time
- Project management
- Plumbing
- In-person
Quick apply
7d
Area Sales Manager – Electrical Components
elix sourcing solutions —Preston
- £40,000 - £48,000 a year
- Sales
Contract Manager
Network Plus —Preston
Quick apply
Pre-Construction Project Manager
Integral UK —Barnoldswick
- Overtime
- Microsoft Office
- Organisational skills
- Contracts
Quick apply
Business Development Manager (BDM) - Burnley - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Burnley
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Operational Manager/Practice Manager
AJM Smile and Aesthetics —Preston
- £35,603.37 - £54,509.59 a year
- Part-time
- Management
- Administrative experience
- Organisational skills
- Free parking
Quick apply

I want to receive the latest job alerts for client manager in barnoldswick, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client manager jobs near barnoldswick, lan

Customer Partnership Manager

Nexus Vehicle Rental -
Pudsey

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year
7 days ago

Benefits

Cycle to work scheme
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Life insurance
On-site parking

Qualifications

Management
English
Supervising experience
Continuous improvement
NVQ

Full job description

At Nexus, we embrace every challenge, using innovation and technology to transform complexity into opportunity. As the UK’s leader in tech-enabled business mobility, we go the extra mile to deliver cu ing-edge solutions that drive real impact. We’re looking for problem solvers who thrive in fast-paced environments, are excited by change, and share our passion for delivering more than just results – because at Nexus, we lead by example, push boundaries, and succeed together.

Our tech-led approach is for businesses with higher volumes and complex requirements from a range of sectors, whatever the category.

At Nexus, we’re always moving forward. As a responsible business, we grow, we innovate, and we relentlessly enhance our tech, so you never have to stop.

This attitude drives everything we do – for our customers, our people and our suppliers – and is grounded in the synergy of four core values.

Never stop evolving
Never stop anticipating
Never stop committing
Never stop collaborating

About the role

As Customer Partnership Manager, you will take full ownership of the day-to-day performance of our frontline customer contact operation across telephony, email, live chat, administration and vehicle sourcing activity.

You will be accountable for ensuring service levels are consistently achieved, customer interactions meet quality standards, and operational performance supports the wider business.

This role is hands-on, performance-led and delivery-focused.

What you'll do

Full operational ownership of all inbound and outbound customer contact channels, ensuring SLAs and response times are delivered consistently.
Leading the frontline operation to ensure new hire and booking requests are processed accurately, efficiently and within agreed service levels.
Managing outsourced client relationships where Nexus delivers contact centre and sourcing services on their behalf, ensuring contractual SLAs, service standards and reporting requirements are consistently achieved, and client confidence is maintained.
Working alongside our planning manager, you will manage real-time performance across all channels — monitoring volumes, queue times, backlogs, productivity and utilisation — taking immediate corrective action where required.
Driving performance against key operational KPIs including:
Service Level & Abandonment
Response & Resolution Times
Average Handling Time
Productivity & Utilisation
Quality Customer Interactions
Accuracy of administrative processing
Outsourced Partner SLA & Quality Performance
Providing clear daily direction to our Customer Partnership Team Leaders and Rental Support Agents, setting priorities and reallocating resource to manage demand fluctuations.
Leading structured performance management through regular 1:1s, coaching and objective setting, addressing underperformance in line with Nexus policies and standards.
Acting as the operational escalation point for complex or high-impact customer issues, ensuring swift and professional resolution.
Maintaining strong oversight of administrative workflows to ensure accuracy, attention to detail and timely completion of all back-office activity.
Embedding a genuine “customer first” culture across the frontline team, ensuring every interaction reflects Nexus values.
Supporting recruitment, onboarding and ongoing development of frontline colleagues to build capability and resilience within the operation.
Driving continuous improvement across contact handling, admin processes and team performance, identifying trends and implementing practical solutions.

About you

Visible and present within the operation.
Data-led and commercially aware.
Clear, direct and consistent in your standards.
Comfortable representing Nexus in client-facing operational discussions.
Confident handling performance scrutiny.
Relentless in driving continuous improvement.

Desirable Experience

An experienced Contact Centre Manager with a background of developing successful teams.
Proven track record of coaching and developing teams within an understanding of coaching methodologies.
Great stakeholder management skills at all levels.
Customer Services NVQ level 3 / coaching qualifications.
Experience of the automotive / rental sector desire.
Strong understanding of forecasting, planning and MI tools.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.

Pay: £40,000.00-£45,000.00 per year

Benefits:

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Life insurance
On-site parking
Private medical insurance

Experience:

people management in a contact centre: 3 years (required)

Work Location: Hybrid remote in Pudsey LS28 6AA

Quick apply

Refine Your Search

client manager jobs in barnoldswick, lan

Customer Partnership Manager

Personal Assistant / Operations Manager (12-Month Maternity Cover)

Operations Manager - Hybrid

Utility Office Manager

Senior Marketing & Campaigns Executive

Primary Care Operations Manager

Golf Relations Manager

B2B timber Sales Manager

Office Manager

Lettings Team Leader

Business Development Manager

HSE & Training Manager

Client Services Manager

Operations Manager

Mechanical Project Manager

Area Sales Manager – Electrical Components

Contract Manager

Pre-Construction Project Manager

Business Development Manager (BDM) - Burnley - Circa 41k -Package 53k OTE Uncapped

Operational Manager/Practice Manager

I want to receive the latest job alerts for client manager in barnoldswick, lan

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected