Retail customer service representative Work, Jobs in Batley, Wyk (with Salaries)

Customer Support Assistant / Telephone Sales
Leodis Stairlifts Ltd —Leeds
- £30,000 a year
- Full-time
- CRM software
- English
- Organisational skills
- Free parking
Quick apply
5d
Customer Support Advisor
BW Legal —Leeds
- £21,500 - £23,000 a year
- Overtime
- Organisational skills
- Free parking
- Annual leave
Quick apply
Retail Bathroom Customer Services Coordinator
JT Ellis &Co Ltd —Huddersfield
- £24,000 - £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Customer Care Advisor (3 Days)
Mamas & Papas —Huddersfield
- Part-time
- Free parking
Quick apply
7d
Customer Service Team Leader
VetFit Labs Business & Technology Services Ltd. —Leeds
- £2,250 - £2,900 a month
- Full-time
- CRM software
- Computer literacy
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Representative
Allianz —Leeds
- £27,007.50 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Communication skills
- Employee discount
8d
Customer Service Assistant
IKEA —Leeds
- £13.45 an hour
- Part-time
- Computer literacy
- Computer skills
- Annual leave
5d
Sales and Customer Service Assistant (Part Time)
Clifton Grant Global —Halifax
- £12.71 an hour
- Part-time
- In-person
- Annual leave
Quick apply
21h
Customer Service Sales Advisor
Gallagher —Wakefield
- £23,000 - £25,000 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Flexible schedule
- Life insurance
Freelance Sales and Customer Service Assistant (Part Time)
Clifton Grant Global —Halifax
- £15 an hour
- Part-time
- Hybrid work
Quick apply
21h
Dessert Shop - Team Member - Shop Assistant
Desserts By Akbar —Leeds
- £25,420.00 - £43,557.82 a year
- Part-time
- Serving
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
9d
Customer Service Representative
Cash Shop —Leeds
- £26,450 a year
- 8 hour shift
- Sales
- Basic maths
- English
- Annual leave
- Employee discount
Quick apply
11d
Customer Service Advisor
NEXT —Doncaster
- £12.90 an hour
- Part-time
- Free parking
- Work from home
4d
Customer Service Representative (Entry Level)
High River Partners —Sheffield
- £14 - £16 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- No experience needed
- Free parking
- Gym membership
Quick apply
1d
Customer Service Assistant Over 18
Tenpin —Leeds
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Customer Service Assistant/ Retail Supervisor
Total Energy —Elland
- From £12.71 an hour
- Part-time
- Basic maths
- Organisational skills
- Cleaning
Quick apply
Customer Service Advisor
Aon Corporation —Sheffield
- Monday to Friday
- No experience needed
- Communication skills
- School
Customer Representative (Britannia Rescue)
Allianz —Leeds
- £27,007.50 a year
- Weekend availability
- Hybrid work
- Computer skills
- AI
- Communication skills
- Employee discount
13d
Remote Customer Service Representative (Kitchen Manufacturer)
DIY Kitchens —Featherstone
- £13.50 an hour
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Computer skills
Quick apply
Sales and Customer Service - Construction Company
Watts & Co Lettings —Leeds
- £30,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
Quick apply
13d

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Customer Support Assistant / Telephone Sales

Leodis Stairlifts Ltd -
Leeds

Quick apply

Job details

Permanent | Full-time
£30,000 a year
5 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

CRM software
Sales persuasion
Sales support
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Client engagement
English
Appointment booking and call handling
Organisational skills
Relationship management
Telesales
Customer interaction
Outbound calling
Sales and customer service experience
Communication skills
Sales appointment setting

Full job description

Job Overview

Leodis Stairlifts is looking for an ambitious, confident and sales-focused Customer Support Assistant / Telephone Sales to join our growing sales team.

This is an exciting opportunity for someone who thrives on the telephone, enjoys speaking to customers and has a genuine passion for sales, achieving targets and converting enquiries into appointments and ultimately sales.

You will be one of the first points of contact for many of our customers, so you will play a vital role in understanding their needs, building trust and guiding them through the sales process. You will be responsible for handling incoming enquiries, proactively following up leads, qualifying customer requirements and securing appointments for our Stairlift Surveyors.

We are looking for someone who is commercially driven and motivated by results, whilst still delivering the high level of care and empathy expected when supporting customers with mobility needs.

About the Role

As a Customer Support Assistant / Telephone Sales, your primary responsibility will be to maximise every sales opportunity that comes into the business.

You will handle a high volume of inbound telephone enquiries, establish customer requirements, explain our products and services, overcome objections and convert enquiries into appointments for our Surveyors.

You will also be expected to proactively follow up quotations, enquiries and previous leads, helping to maximise conversion rates and ensure that potential customers do not get lost during the sales process.

The successful candidate will be confident asking customers for their business, handling sales objections and working towards challenging individual and team targets.

Alongside your sales responsibilities, you will provide administrative and customer support throughout the sales and installation journey.

Key Responsibilities

Handle a high volume of inbound sales calls and enquiries, converting opportunities into appointments.
Proactively follow up warm leads, quotations and previous enquiries to maximise sales opportunities.
Qualify customers effectively by understanding their mobility requirements, property and stairlift needs.
Build rapport quickly with customers and establish trust over the telephone.
Confidently explain our stairlift products, services, pricing and key benefits.
Recommend appropriate solutions based on the customer's individual requirements.
Convert telephone enquiries into qualified appointments for our Stairlift Surveyors.
Achieve and exceed agreed individual and team sales targets and conversion rates.
Handle sales objections professionally and confidently, using effective questioning and closing techniques.
Ask for the appointment and take ownership of progressing the customer through the sales journey.
Maintain regular contact with customers where required to keep opportunities moving forward.
Prepare and issue quotations for domestic and commercial customers.
Accurately record all customer interactions, leads, appointments and sales activity within our Job Watch system.
Work closely with Surveyors, Installations and other departments to ensure a smooth customer journey.
Once a survey has converted into a sale, liaise with the Installations Manager to coordinate installation dates.
Maintain accurate customer records, survey information and installation schedules.
Develop an excellent knowledge of our products, services and competitors so you can confidently sell their benefits.
Identify additional sales opportunities and maximise every customer interaction.
Respond to non-sales enquiries professionally when required.
Build and maintain positive relationships with customers, local authorities, housing providers and other key partners.
Participate in the out-of-hours on-call rota, approximately 1 in 3 / 4 weeks. Additional payment is provided for this responsibility.
Contribute positively to a target-driven, high-performing sales environment.

About You

We are looking for someone who is naturally sales-driven, confident on the telephone and motivated by achieving results.

You will ideally have:

Proven experience in telephone sales, telesales, internal sales, customer service sales or a similar role.
A demonstrable track record of achieving and exceeding sales targets.
Confidence handling a high volume of inbound and outbound telephone calls.
Excellent telephone manner and the ability to build rapport quickly.
Strong questioning, listening, objection-handling and closing skills.
A genuine passion for selling and converting opportunities into results.
The confidence to ask customers for their business and secure appointments.
Excellent verbal and written communication skills.
A customer-focused approach with the ability to demonstrate patience, empathy and professionalism.
Strong organisational skills and exceptional attention to detail.
The ability to work effectively in a busy, target-driven and fast-paced environment.
The ability to manage multiple leads and priorities without losing focus on sales.
Strong IT skills and confidence using CRM, sales or job management systems.
The ability to handle confidential customer information with discretion and integrity.
A positive, enthusiastic and proactive attitude.
A full UK Driving Licence as this role is split over 2 sites, LS27 7FE & LS15 4NF.

What We Are Looking For

This is a sales role first and foremost.

If you are someone who enjoys being on the telephone, thrives on targets, loves converting enquiries into appointments and takes pride in delivering excellent customer service, we would like to hear from you.

Experience within the stairlift, mobility, healthcare, home improvement, insurance, telecommunications or another telephone-based sales environment would be advantageous, but a proven ability to sell and deliver results is more important.

If you are commercially minded, motivated by success and want to join a growing company where your performance can make a real difference, this could be the opportunity for you.

Pay: £30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Experience:

Telesales: 3 years (required)

Language:

English (required)

Licence/Certification:

Driving Licence (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

retail customer service representative jobs in batley, wyk

Customer Support Assistant / Telephone Sales

Customer Support Advisor

Retail Bathroom Customer Services Coordinator

Customer Care Advisor (3 Days)

Customer Service Team Leader

Customer Representative

Customer Service Assistant

Sales and Customer Service Assistant (Part Time)

Customer Service Sales Advisor

Freelance Sales and Customer Service Assistant (Part Time)

Dessert Shop - Team Member - Shop Assistant

Customer Service Representative

Customer Service Advisor

Customer Service Representative (Entry Level)

Customer Service Assistant Over 18

Customer Service Assistant/ Retail Supervisor

Customer Service Advisor

Customer Representative (Britannia Rescue)

Remote Customer Service Representative (Kitchen Manufacturer)

Sales and Customer Service - Construction Company

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