Client services Work, Jobs in Belbroughton, Wor (with Salaries)

Customer Care Team Member
PowisVets —Stourbridge
- £13 an hour
- Part-time
- Microsoft Word
- CRM software
- Front desk
- Free parking
- Annual leave
Quick apply
3h
Ad-hoc Pet Sitter
Smushleberry Strolls Dog Walking & Training —Kidderminster
- From £50 a day
- Part-time
- Medication administration
- First Aid Certification
- Cleaning
- Flexible schedule
Quick apply
1d
Funeral Assistant (Driver/Bearer/on call team member)
Mortons Funeral Directors —Birmingham
- From £30,254.64 a year
- Overtime
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Insurance Account Handler
Gallagher —Brierley Hill
- Up to £36,000 a year
- Full-time
- Communication skills
- Free parking
- Life insurance
Quick apply
Client Experience & Operations Coordinator
Sinclair Day Accountancy Services —Kempsey
- From £25,000 a year
- Full-time
- In-person
- Office experience
- Free parking
- Life insurance
Quick apply
Administration Apprentice
mfg Solicitors —Kidderminster
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
2d
Receptionist/Clerk
Rayner House & Yew Trees Ltd —Solihull
- £14.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
1h
Property & Lettings Administrator
Complete Property Services (Midlands) Ltd —Cradley Heath
- Part-time
- Microsoft Office
- Administrative experience
- Data entry
- Annual leave
Quick apply
12d
Accounts & Client Services Coordinator
Modern Accountancy Ltd —Bewdley
- £29,000 - £32,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Senior Operations Coordinator
NetWatch Global —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- Computer skills
- Flexitime
Quick apply
Dog Walker/Pet Sitter
Beaus Pack Dog Training —Bromsgrove
- £13 an hour
- First Aid Certification
- Communication skills
- Flexitime
Quick apply
14d
Office Administrator
Parklands Care Home —Redditch
- From £14.50 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
Quick apply
9d
Helpdesk Operative
Phosters —Kidderminster
- Full-time
- Communication skills
- Annual leave
8h
Trainee Beauty Therapist
Bloom —Halesowen
- £15 - £30 an hour
- Customer service
- No experience needed
- English
Quick apply
13h
Sales Consultant
The Watches of Switzerland Group —Dudley
- Customer service
- Employee assistance programme
Dental Administrative Assistant
Zephyx Dental Solutions Ltd. —Halesowen
- £26,500 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
9d
Trainee Nail Technician
Bloom —Halesowen
- £15 - £30 an hour
- Customer service
- No experience needed
- English
Quick apply
13h
Receptionist
Bhandal Dental Practice —Rowley Regis
- From £13 an hour
- Full-time
- Google Suite
- Customer service
- Computer literacy
Quick apply
5d
Field Support Specialist
FOODHUB —Birmingham
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
10h
Client Services Executive
Anthony Collins Solicitors —Birmingham
- Hybrid work
- Writing skills
- Organisational skills
- Typing

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Customer Care Team Member

PowisVets
Stourbridge

Quick apply

Job details

Permanent | Part-time | Full-time
£13 an hour
3 hours ago

Benefits

Free parking
Annual leave
Company pension
Employee discount

Qualifications

Microsoft Word
CRM software
Customer service call handling
Customer relationship building
Inbound customer enquiry call handling
Client engagement
Patient appointment coordination
Practice management software
Microsoft Office Suite
Client relationship development
Appointment booking and call handling
Client services
Front desk
Veterinary appointment scheduling
Customer interaction
Multidisciplinary collaboration
Phone etiquette
Communication skills

Full job description

Job Summary:
We are looking for a Customer Care Team Member to join our team. The ideal candidate will thrive in a fast-paced environment, have strong customer service skills and have a passion for excellence. In this exciting and varied role, you will ensure the well-being of pets and clients by handling reception duties such as answering client calls, managing appointment bookings, and overseeing the diary.

This is a full time position working between 32 to 36 hours per week over four days.

Key Responsibilities:

Collaborate closely with our nursing and veterinary teams, providing a vital link between clients and the clinical staff
Handle client enquiries over the phone
Distribute pre-ordered medication
Perform administrative tasks using Microsoft tools, including Excel and Word
Update our Practice Management system regularly
Effectively question clients to assess the urgency of appointment requests, gradually taking on more responsibility and handling more complex cases
Maintain professionalism and composure in emotionally challenging situations, particularly when dealing with pets requiring critical medical care or end-of-life support

What we are looking for:

Exceptional telephone etiquette and experience with Customer Relationship Management (CRM) software
Polite and composed under pressure
Excellent attention to detail
Ability to build strong relationships with clients, their pets and the clinical team
Approachable and empathetic
Highly motivated with a positive, can-do attitude
Able to work effectively both as part of a team and independently when needed Excellent written and verbal communication skills
Proficient in IT skills including Microsoft programs such as Excel.

Benefits:

£13.00 per hour
4.8 weeks holiday a year and bank holidays, plus an additional day off for your birthday
An independent practice in a modern, purpose-built premises offering you the opportunity to advance your career with support and encouragement
Pension contributions
Generous discount on veterinary treatment for your pets

We are committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.

Pay: £13.00 per hour

Benefits:

Company pension
Employee discount
Free parking

Work Location: In person

Quick apply

Refine Your Search

client services jobs in belbroughton, wor

Customer Care Team Member

Ad-hoc Pet Sitter

Funeral Assistant (Driver/Bearer/on call team member)

Insurance Account Handler

Client Experience & Operations Coordinator

Administration Apprentice

Receptionist/Clerk

Property & Lettings Administrator

Accounts & Client Services Coordinator

Senior Operations Coordinator

Dog Walker/Pet Sitter

Office Administrator

Helpdesk Operative

Trainee Beauty Therapist

Sales Consultant

Dental Administrative Assistant

Trainee Nail Technician

Receptionist

Field Support Specialist

Client Services Executive

I want to receive the latest job alerts for client services in belbroughton, wor

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