Operating department Work, Jobs in Birmingham, Eng (with Salaries)

Ticket Sales Advisor
Birmingham City Football Club —Birmingham
- Up to £24,784.50 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
1d
Library Assistant
Coventry University —Coventry
- £24,855 - £25,627 a year
- Part-time
- Customer service
- University
- IT
- Annual leave
- Employee discount
12d
Final viewer M-F
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Annual leave
Cardboard box Production Operative
Cardboard Boxes —Walsall
- From £13 an hour
- Overtime
- Power tools
- In-person
- Manufacturing
- Employee discount
Quick apply
6d
Operational Support Grade - HMP Swinfen Hall (Prison Support Role)
Ministry of Justice —Lichfield
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
12d
Sport & Fitness Receptionist - UoB Sport & Fitness - 55516 - Grade 3
University of Birmingham —Birmingham
- £25,977 - £27,506 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
14d
Machine Operator
ADVANCED DIRECT MAIL LIMITED —Dudley
- From £14 an hour
- Overtime
- Quality control
- In-person
- Communication skills
- Free parking
Quick apply
1d
Dispenser
Boots —Birmingham
- £13.92 - £16.64 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
13d
Warehouse Operative - FTC 31st October
gategroup —Birmingham
- £12.51 an hour
- Overtime
- Hospitality
- Customer service
- English
- Free parking
- Annual leave
Quick apply
Housekeeping Manager Your Perfect Stay (YPS) Luxury Serviced Apartments | Birmingham
YourPerfectStay —Birmingham
- £45,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
Warehouse Operative/Supervisor
FoamTech —Coleshill
- £30,000 - £32,000 a year
- Overtime
- Maintenance
- Computer skills
- In-person
Quick apply
1d
Assembly Operator (Nightshift)
Southco —Worcester
- £15.87 an hour
- Full-time
- Assembly
- Mechanical knowledge
- Health & wellbeing programme
- Sick pay
Quick apply
16h
Graduate Recruitment Coordinator
N & S Consultants Ltd —Birmingham
- £25,000 - £27,000 a year
- Full-time
- CRM software
- Customer service
- Business development
Quick apply
15h
Venue Supervisor
Midlands Arts Centre —Birmingham
- £13.04 an hour
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
9d
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Customer Support Administrator
PULSAR —Worcester
- £26,000 - £26,812 a year
- Full-time
- Communication skills
- Free parking
- Work from home
Quick apply
1d
Casual Worker
Lake Chemicals and Minerals —Redditch
- Up to £12.71 an hour
- Childcare
- In-person
- Communication skills
Quick apply
Warehouse Co-ordinator
JAGER FREIGHT LTD —Birmingham
- £28,420.00 - £41,494.48 a year
- Full-time
- Microsoft Excel
- Heavy lifting
- Maintenance
Quick apply
4d
Bank SSD Assistant
Spire Healthcare —Birmingham
- Free parking
- Annual leave
Recruitment and Operations Administrator - Worklink - 107737 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £32,595 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Microsoft Office
- Annual leave
- Sick pay
5h

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operating department jobs near birmingham, eng

Ticket Sales Advisor

Birmingham City Football Club -
Birmingham

Quick apply

Job details

Full-time
Up to £24,784.50 a year
1 day ago

Benefits

Free parking
Store discount
Cycle to work scheme
Company pension
Employee discount
Paid volunteer time
On-site parking

Qualifications

Sales
Customer service
Microsoft Office
Numeracy
Organisational skills
Communication skills

Full job description

Ticket Sales Advisor Birmingham City Football Club
Permanent | Full-Time (37.5 hours per week)
Location: St Andrew’s Stadium

Birmingham City Football Club is on the rise.

With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation and is playing it’s part in once-in-a-generation opportunity to support the transformation of England’s second city as part of the Sports Quarter project.

With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch. The journey we’re on involves strengthening our structures, elevating our performance environments, growing our teams, and investing heavily in the people, processes and culture that will define the next chapter of Birmingham City FC.

About the Department

The Ticketing team plays a vital role in connecting supporters with Birmingham City Football Club. Whether it's helping fans secure their season ticket, purchasing tickets for home and away fixtures, or supporting the Club's move towards digital ticketing, the team is committed to delivering a seamless and memorable experience for every supporter.

Working closely with departments across the Club, the Ticketing team is at the forefront of fan engagement, ensuring every interaction reflects our values and enhances the supporter journey.

About the Role

As a Ticket Sales Advisor, you'll be responsible for delivering an exceptional service across all ticketing channels, including telephone, email, online and face-to-face sales.

You'll process ticket sales accurately, provide expert support to supporters, promote digital ticketing, and identify opportunities to upsell Club products and services. You'll also play an important role on matchdays, helping ensure our supporters enjoy the very best experience when attending Birmingham City FC fixtures.

Key Responsibilities

Process home, away and season ticket sales accurately via telephone, online and in person.
Deliver outstanding customer service across calls, emails and face-to-face enquiries.
Promote and support the Club's digital ticketing initiatives and access control systems.
Identify opportunities to upsell tickets and Club products while meeting departmental targets.
Ensure all customer enquiries are handled professionally and within agreed service levels.
Update and maintain accurate supporter records within the Club's CRM system.
Assist with cash handling and reconciliation when operating ticket office tills.
Attend team meetings, training sessions and coaching to continually develop knowledge and performance.
Represent Birmingham City Football Club professionally at all times.
Support all men's, women's and academy home fixtures, with occasional travel to away fixtures where required.
Comply with all Club policies, including Health & Safety, Equality, Data Protection and safeguarding requirements.

About You

You'll be someone who genuinely enjoys helping people and creating positive experiences for supporters. You're confident communicating with a wide range of customers, remain calm under pressure, and take pride in delivering accurate work.

You'll also have:

Previous experience in a customer service or ticket sales environment.
Excellent communication skills, both written and verbal.
Experience handling customer enquiries by telephone, email and in person.
Strong organisational skills with excellent attention to detail.
Confidence using Microsoft Office and computer-based systems.
The ability to work independently and collaboratively within a team.
A positive, proactive attitude with a willingness to learn.
Strong numeracy skills and experience handling transactions.
A passion for delivering exceptional customer service.

The Benefits of Being Blues

At Birmingham City Football Club, we put people at the heart of everything we do. When you join the Club, you become part of the Blues family — and that comes with a range of benefits designed to support you both inside and outside of work.

· Matchday Tickets

· Blues Store Discount

· Life Assurance

· Volunteering Day

· Pension Scheme

· Eye Care Voucher

· Cycle to Work Scheme

· Help@Hand - 24/7 access to GP appointments, wellbeing services and mental health support.

Safeguarding

Birmingham City Football Club is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The safety and wellbeing of all individuals within our care is paramount, and all staff are expected to share and uphold this commitment.

All successful applicants will be subject to appropriate pre-employment checks, including an enhanced DBS check, and will be required to complete safeguarding training as part of the recruitment and induction process.

Birmingham City FC is proud to be an Equal Opportunities and Disability Confident employer.
We welcome applications from all sections of the community and are committed to ensuring a fair and inclusive recruitment process. Candidates are assessed solely on merit, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race or ethnicity, religion or belief, sex, sexual orientation, socioeconomic background, or caring responsibilities.

We value diversity and actively encourage applications from individuals of all backgrounds. If you require any adjustments to support you during the recruitment or interview process, please let us know when applying.

Job Type: Full-time

Pay: Up to £24,784.50 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

operating department jobs in birmingham, eng

Ticket Sales Advisor

Library Assistant

Final viewer M-F

Cardboard box Production Operative

Operational Support Grade - HMP Swinfen Hall (Prison Support Role)

Sport & Fitness Receptionist - UoB Sport & Fitness - 55516 - Grade 3

Machine Operator

Dispenser

Warehouse Operative - FTC 31st October

Housekeeping Manager Your Perfect Stay (YPS) Luxury Serviced Apartments | Birmingham

Warehouse Operative/Supervisor

Assembly Operator (Nightshift)

Graduate Recruitment Coordinator

Venue Supervisor

General Manager- Birmingham City FC

Customer Support Administrator

Casual Worker

Warehouse Co-ordinator

Bank SSD Assistant

Recruitment and Operations Administrator - Worklink - 107737 - Grade 4

I want to receive the latest job alerts for operating department in birmingham, eng

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