Medical secretary Work, Jobs in Birmingham, Wmd (with Salaries)

Band 2 Receptionist - FTB Washwood Heath Health and Wellbeing Centre
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,272 a year
- Full-time
- Microsoft Outlook
- Databases
- Front desk
3d
Band 4 Medical Secretary - Mood Disorder Team
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £28,392 - £31,157 a year
- Full-time
11d
practice Lead/ Receptionist
Highfield Dental Clinic —Birmingham
- £32,000.00 - £35,977.33 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Band 3 Receptionist/Administrator - Yewcroft CMHT
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Part-time
- Organisational skills
- Front desk
1d
Medical Secretary
Active Care Group —Birmingham
- Full-time
- Medical terminology
- Employee assistance programme
- Referral programme
Quick apply
Band 4 Medical Secretary - South NMHT
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £28,392 - £31,157 a year
- Part-time
- Data entry
10d
Support Medical Secretary - Pain Management
The Dudley Group NHS Foundation Trust —Dudley
- £25,760 - £27,476 a year
- Part-time
- Typing
- Medical terminology
- Communication skills
4d
Medical Receptionist
Baby ultrasound clinic —Birmingham
- From £13 an hour
- Part-time
- Administrative experience
- Front desk
- Cleaning
Quick apply
4d
Medical Secretary
Walsall Healthcare NHS Trust —Walsall
- £28,392 - £31,157 a year
- Part-time
- Management
- Word processing
- Mentoring
4d
Medical Receptionist
Highgate Medical Centre —Birmingham
- £12.71 - £13.00 an hour
- Full-time
- Writing skills
- Microsoft Office
- Administrative experience
- Free parking
- Store discount
Quick apply
4d
GP Receptionist
Iridium Medical Practice —Birmingham
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
13d
Medical Receptionist
Dr R K Arora —West Bromwich
- £12.85 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Front desk
Quick apply
5d
Medical Receptionist
Clement Road Medical Centre —Halesowen
- Part-time
- GP surgery experience
- Databases
- Front desk
Quick apply
Practice Receptionist
Lapal Medical Practice —Halesowen
- From £12.71 an hour
- Part-time
- Microsoft Word
- GP surgery experience
- Administrative experience
Quick apply
5d
Receptionist/Administration
The Sheldon Practice —Birmingham
- £8.00 - £12.71 an hour
- Part-time
- Microsoft Word
- GP surgery experience
- Accounting
- Annual leave
Quick apply
13d
Optical Receptionist
Optical Clinic —Birmingham
- Part-time
- Computer literacy
- Front desk
- Cleaning
Quick apply
4d
Bank Receptionist
Optegra —Birmingham
- £13 - £16 an hour
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Bank Receptionist
Spire Healthcare —Sutton Coldfield
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
5d
Mobile Medical Receptionist/ Care Navigator
Ridgacre Medical Centres —Birmingham
- From £12.71 an hour
- Part-time
- Front desk
- IT
- In-person
Quick apply
4d
Veterinary Receptionist (FTC)
IVC —Birmingham
- Up to £25,201.90 a year
- Full-time
- Front desk
- Communication skills
- Annual leave
- Employee discount
9d

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Band 2 Receptionist - FTB Washwood Heath Health and Wellbeing Centre

Birmingham and Solihull Mental Health NHS Foundation Trust -
Birmingham

Apply Now

Job details

Full-time
£25,272 a year
3 days ago

Qualifications

Record keeping
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Filing
Scanning
Microsoft Office Suite
Patient service
Databases
Front desk
Customer interaction
Patient record updating

Full job description

The Band 2 Receptionist provides a professional and efficient front-line reception and administrative service, acting as the first point of contact for service users, GPs, patients, relatives, and other healthcare professionals. The post holder will manage face-to-face and telephone enquiries in a courteous and professional manner, ensuring compliance with Trust policies, procedures, data protection regulations, and confidentiality requirements.

The role involves responding to routine queries, prescription request, sourcing and providing relevant information where appropriate, taking accurate messages, and escalating more complex enquiries to the relevant member of staff. The post holder will support the smooth day-to-day running of the service by maintaining effective communication, delivering excellent customer service, and ensuring a positive experience for all service users.

Provide comprehensive reception and administrative support to the FTB service, ensuring a professional and efficient service is delivered at all times.

Use Microsoft Office applications, including Word and Outlook, to produce, format and distribute a range of documents such as letters, reports, tables, notices and other correspondence.

Manage daily email communications, including sending and receiving emails, responding to routine enquiries and escalating issues where appropriate.

Undertake a range of routine administrative duties including filing, photocopying, scanning, record management and document production using appropriate office systems and equipment.

Provide a telephone and reception service for the locality team, receiving and directing calls appropriately, taking accurate messages and ensuring timely communication with relevant staff members.

Maintain accurate records of telephone messages and enquiries in line with departmental procedures.Validate and update patient demographics and personal details on the FTB database and other relevant systems, ensuring information is accurate and up to date.

Ensure all administrative duties are carried out in accordance with Trust policies, information governance requirements, data protection legislation and confidentiality standards.

Contribute to the smooth day-to-day operation of the service and support the delivery of a positive experience for patients, families and healthcare professionals.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Apply Now

Refine Your Search

medical secretary jobs in birmingham, wmd

Band 2 Receptionist - FTB Washwood Heath Health and Wellbeing Centre

Band 4 Medical Secretary - Mood Disorder Team

practice Lead/ Receptionist

Band 3 Receptionist/Administrator - Yewcroft CMHT

Medical Secretary

Band 4 Medical Secretary - South NMHT

Support Medical Secretary - Pain Management

Medical Receptionist

Medical Secretary

Medical Receptionist

GP Receptionist

Medical Receptionist

Medical Receptionist

Practice Receptionist

Receptionist/Administration

Optical Receptionist

Bank Receptionist

Bank Receptionist

Mobile Medical Receptionist/ Care Navigator

Veterinary Receptionist (FTC)

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