Patient access occupations Work, Jobs in Birmingham, Wmd (with Salaries)

Care Coordinator Part Time Care Home
Royal Star & Garter —Solihull
- £13.77 an hour
- Part-time
- Administrative experience
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Sick pay
Quick apply
9d
Part-Time Aesthetic Clinic Assistant
Mia Fi ltd —Birmingham
- £12.71 - £14.00 an hour
- Weekend availability
- Customer service
- English
- Organisational skills
- Paid training
- Flexitime
Quick apply
7d
Bank Receptionist
Optegra —Birmingham
- £13 - £16 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Part-Time Receptionists Required – General Practice (Birmingham)
PRIMARY CARE TRAINING LIMITED —Birmingham
- £12.71 - £15.00 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick apply
Scheduling/Office Assistant
Clinical Lead/Deputy Manager —Birmingham New Street Station
- £24,420.00 - £47,250.34 a year
- Full-time
- Microsoft Word
- Administrative experience
- Accounting
Quick apply
8d
Band 3 EHC Supporting Medical Secretary
Birmingham Community Healthcare NHS Foundation Trust —Sparkhill
- £25,760 - £27,476 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
2d
Sales Representative
House of Health —Birmingham
- £27,300 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
3d
Senior Overseas Patient Access Officer
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
3d
Patient Growth Co-ordinator
Downing Dental —Solihull
- £13.20 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
14h
Medical Receptionist/Administrator
Holyhead Primary Health Care Centre —Birmingham
- Part-time
- Administrative experience
- Computer skills
- In-person
Quick apply
Care Naviagtor/Medical Receptionist
Tudor Practice Stockland Green —Erdington
- £13.50 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Organisational skills
- Free parking
Quick apply
15h
Patient Advisor
Optical Express Group —Birmingham
- £27,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
2d
Receptionist/Administrator
House of Health —Birmingham
- From £25,420 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
2d
Customer Service and Administration
Eternal Smiles Dental Centre —Solihull
- From £13.50 an hour
- Part-time
- Microsoft Word
- Sales
- Customer service
Quick apply
4d
Hub Coordinator - Midlands
Marie Curie —St. Alphege
- £25,272 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
2d
Ward Clerk - Birmingham
St Andrew's Healthcare —Birmingham
- £24,853 - £25,741 a year
- Full-time
- Microsoft Office
- Computer skills
- Typing
- Free parking
- Annual leave
9d
Private Patient Co-ordinator FTC
Spire Healthcare —Sutton Coldfield
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Annual leave
7d
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Birmingham
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
11d
Patient Flow Facilitator (Virtual Ward)
Compton Care —Wolverhampton
- £27,027 a year
- Full-time
- Travel
- Discharge planning
- Organisational skills
- Free parking
- Annual leave
6d
Contact Centre Agent
Sandwell and West Birmingham NHS Trust —Birmingham
- £25,272 a year
- Part-time
- Typing
- Communication skills
11h

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patient access occupations jobs near birmingham, wmd

Care Coordinator Part Time Care Home

Royal Star & Garter -
Solihull

Quick apply

Job details

Permanent | Part-time
£13.77 an hour
9 days ago

Benefits

Casual dress
Health & wellbeing programme
Company pension
Sick pay

Qualifications

Level 3 in Health & Social Care
Care home
Administrative experience
Level 2 in Health & Social Care
Organisational skills
Communication skills

Full job description

Main Purpose of Job

The Care Coordinator will provide essential administrative support to the nursing and dementia care teams, ensuring a smooth transition for new residents and maintaining excellent service for current residents.

The role involves working collaboratively with colleagues to deliver a seamless administrative service while upholding a compassionate, respectful, and dignified environment for all residents and visitors.

Key Responsibilities

1. Customer service:

· Provide a professional, welcoming, and customer-focused service for residents, visitors, and staff, adhering to all relevant policies and procedures to ensure safety and well-being.

· Manage the process for new residents, coordinating with the Clinical Lead for assessments, follow-up, and scheduling visits for new residents and their families.

· Support new residents with their move-in and settling-in processes to ensure a smooth transition into the Home.

2. Communication and administration:

· Handle internal and external queries, deliveries, correspondence, and communications efficiently. Accurately record relevant information, provide responses, or direct information to the appropriate team member in a timely manner.

· Serve as the first point of contact for the nursing and dementia floors, addressing telephone queries, and providing guidance or signposting to appropriate services as required.

· Assist the nursing and dementia teams in managing diaries, ensuring all paperwork is in place for resident assessments and reviews.

· Provide the administration support for recruitment and induction of staff, liaising with the Clinical Lead, Deputy Manager and People Business Partner.

· Provide administrative support to the Clinical Lead and Deputy Manager in implementing HR procedures, such as absence management and Learning and Development activities, in compliance with CQC and GDPR regulations.

· Arrange and coordinate bookings for visiting healthcare professionals and hospital appointments, ensuring residents receive timely and appropriate care.

· Perform administrative tasks to support resident safety and wellbeing, including updating resident information, maintaining the Duty of Care folder, arranging transportation for appointments, and assisting with the Home’s activities and outings programme.

· To liaise with the finance team for resident invoices, financial queries and additional resident payments.

· To liaise with the Resident Liaison and Occupancy Lead and Home Manager regarding resident’s financial status.

3. Staff support and coordination:

· Ensure the accurate recording of care staff attendance, regularly updating HFX for bank shifts and additional hours to maintain smooth operational processes.

· Collate data for the Home Manager and Deputy Manager as required for Quality Assurance and external audits. Ensure data is accurate, timely, and compliant with regulatory standards.

4. Operational Home support:

· Act as the point of contact for logging health and safety concerns via the facilities system, ensuring prompt action and resolution.

· Provide support in emergency situations, including contacting emergency services (999) if required and directing ambulance staff upon arrival.

· Understand and carry out fire safety duties as required by the role, managing visitors in the reception area and following the Home’s fire safety procedures.

5. General Duties

· Undertake other duties as required, consistent with the nature of the role as determined by your manager.

· Comply with all organisational policies and procedures.

· Promote the interests and reputation of the Home at all times, ensuring that its culture and ethos are upheld.

· Promote and maintain a safe environment by adhering to the Home’s Health & Safety Policy, security procedures, and guidelines for moving and handling residents.

· Actively promote equality of opportunity in all day-to-day activities.

· Maintain a high degree of confidentiality at all times, both in and outside of work.

Person specification

Qualifications and Experience:

· Excellent administrative and organisational skills.

· Strong communication and interpersonal abilities.

· Ability to work collaboratively in a team and independently.

· Compassionate, empathetic, and respectful approach to care.

· Knowledge of CQC and GDPR regulations is desirable.

· Experience in a similar role within a healthcare or care home setting is preferred.

Essential behaviours / characteristics:

· High ethical standards and integrity.

· Detail-oriented with a strong commitment to accuracy.

· Ability to work independently and as part of a team.

· Strong organisational skills with the ability to manage multiple priorities.

· Commitment to continuous learning and professional development.

Pay: £13.77 per hour

Benefits:

Casual dress
Company pension
Health & wellbeing programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in birmingham, wmd

Care Coordinator Part Time Care Home

Part-Time Aesthetic Clinic Assistant

Bank Receptionist

Part-Time Receptionists Required – General Practice (Birmingham)

Scheduling/Office Assistant

Band 3 EHC Supporting Medical Secretary

Sales Representative

Senior Overseas Patient Access Officer

Patient Growth Co-ordinator

Medical Receptionist/Administrator

Care Naviagtor/Medical Receptionist

Patient Advisor

Receptionist/Administrator

Customer Service and Administration

Hub Coordinator - Midlands

Ward Clerk - Birmingham

Private Patient Co-ordinator FTC

Clinic Receptionist

Patient Flow Facilitator (Virtual Ward)

Contact Centre Agent

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