housing association Work, Jobs in birmingham (with Salaries)

Estates Liaison Officer (Housing)
Midland Heart —Birmingham
- £37,773 a year
- Travel
1d
Housing Support Officer
Safeguard Housing —Birmingham
- From £12.71 an hour
- Full-time
- Microsoft Office
- Travel
- IT
Quick apply
Supported Housing Officer
Reds Housing Ltd —Birmingham
- £27,000 - £32,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Free parking
- Referral programme
Quick apply
Income Officer
Triangle Housing Co operative Ltd —Birmingham
- £30,000 a year
- Part-time
- In-person
- Negotiation
Quick apply
7d
Office Administrator
PEARTREE HOUSING LTD —Birmingham
- £23,809.50 - £25,000.00 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
9h
Housing Solution & Support Caseworker
Birmingham City Council —Birmingham
- £28,598 - £34,434 a year
- Full-time
- Hybrid work
- Communication skills
5d
Housing Community Mental Health Link Worker
ONSIDE Independent Advocacy —Redditch
- From £24,455 a year
- Mentoring
- Communication skills
- Employee assistance programme
- Sick pay
Housing Support Officer
Aspire Supported Living CIC —Birmingham
- £12.71 - £13.00 an hour
- Weekend availability
- Administrative experience
- Data entry
- In-person
- Bereavement leave
Quick apply
Housing Team Leader
BRC Jobs —Birmingham
- £35,786 - £37,786 a year
- Full-time
- English
- IT
- In-person
Quick apply
Housing and Supported Housing Officer
Livingwell Supported Housing —Birmingham
- £13 - £14 an hour
- Full-time
- In-person
- Negotiation
Quick apply
12d
Homeless / Ex Offender Support Worker
GreenSquareAccord —Birmingham
- £13.74 an hour
- Weekend availability
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Housing Manager
Birmingham City Council —Birmingham
- £45,091 - £51,356 a year
- Full-time
- Remote
- Leadership
- Communication skills
- Negotiation
5d
Housing Officer
GreenSquareAccord —Birmingham
- £33,400 a year
- Microsoft Access
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Housing Officer
Hampton Property Management —Yardley
- £23,000 - £25,000 a year
- Part-time
- Childcare
- Working with children
- Driving
- Free parking
- Store discount
Quick apply
Housing Accommodation Officer Evenings
Woodlands Hotel —Edgbaston
- £12.71 an hour
- Full-time
- Hotel
- Administrative experience
- Computer skills
- Free parking
- Employee discount
Quick apply
Housing Income Officer
Bromford —Tamworth
- £34,000 a year
- Hybrid work
- Employee assistance programme
- Sick pay
12d
IDVA 55+ (Females Only)
Churches Housing Association of Dudley & District (CHADD) —Dudley
- £15.53 - £16.30 an hour
- Part-time
- Free parking
- Health & wellbeing programme
Quick apply
8d
Housing Benefit Officer
Second City Housing Ltd —Birmingham
- From £22,308 a year
- Full-time
- Mentoring
- In-person
- Communication skills
- Referral programme
Quick apply
Housing Support Officer
Box Fresh Living Ltd —Birmingham
- £12.21 - £13.00 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- English
- Free parking
- Health & wellbeing programme
Quick apply
13d
Transitional Housing & Tenant Onboarding Coordinator
Dawson Housing Ltd —Birmingham
- Up to £26,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply

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Estates Liaison Officer (Housing)

Midland Heart -
Birmingham

Apply Now

Job details

Permanent
£37,773 a year
1 day ago

Full job description

City:

Birmingham
Postcode:

B15 1LZ
Salary:

£37,773 per annum
Hours per Week:

35
Term:

Permanent
Closing Date:

16 June 2026

Join us now as an Estates Liaison Officer and be part of an established, experienced Housing team!

As an Estates Liaison Officer, you'll be responsible for coordinating and managing property decants and disposals within strict timeframes, ensuring minimal disruption to tenants and full compliance with Housing regulations.

As the main point of contact for property decants and disposals, you can expect a high level of tenant interaction. You will work closely with internal teams and external stakeholders to ensure an efficient, tenant-focused service is delivered every time. Providing clear communication, handling cases with empathy and transparency, and managing complex transitions is key to this role.

Responsibilities include, but aren't limited to:

Plan and oversee temporary, permanent, or emergency tenant decants/relocations for refurbishment, redevelopment, or sale, ensuring alternative accommodation meets both tenant needs and legal requirements.
Manage the property disposal process by identifying assets for sale, preparing reports for senior management, and liaising with valuers, legal teams, and buyers to facilitate efficient transactions.
Act as the single point of contact for impacted tenants; addressing concerns, resolving issues promptly, and ensuring statutory home loss or disturbance payments are processed accurately.
Take a proactive approach to managing decants, abandonments, and tenancy terminations to ensure properties are recovered timely, while supporting wider estate management duties such as inspections and enforcement.
Ensure all activities adhere to local authority and Regulator requirements, maintaining accurate case histories and monitoring budgets to ensure cost-effective service delivery.

Our Ideal Candidate? To be successful in this role, you'll have:

Proven experience handling property disposals, decants, or complex housing situations within a customer-service-led environment.
Experience managing a dynamic caseload/patch, with the ability to manage changing priorities and meet tight deadlines.
Experience of dealing with vulnerable tenants or customers with the ability to handle sensitive cases with empathy and transparency, ensuring customers remain updated and their individual needs are understood.
The ability to work on your own initiative to make decisions, reduce asset risk, and deliver professional, timely interventions.

Please submit a cover letter outlining how your skills and experience meet the requirements for this role. Specifically, please address the following:

How you apply the principles of Awaab's Law and the Housing Ombudsman's standards to tenant welfare and complaints.
Your experience managing complex tenant queries, complaints, and contractor communication to ensure a professional resolution.
The specific skills you will bring to the team to ensure a smooth, empathetic, and organised decant process for our tenants.

Our colleagues deliver services from the location that they are best delivered on any given day. This means that you should expect to work from a Midland Heart site as a minimum 3 days week (on average) – we're open to this role being based from any of our main sites including:

Bath Row, Birmingham, B15 1LZ
West Midlands Hub, Oldbury, B69 4PN
East Midlands Hub, Hinckley, LE10 1QZ

To deliver this role successfully, you must be willing and able to travel across the Midland Heart geography (East and West Midlands) at short notice, to locations that are often inaccessible via public transport.

Who are Midland Heart? We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Interested? See link below to view a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Covering Letter, which show us that you have what it takes to make a success of the role.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

Apply Now

Refine Your Search

housing association jobs in birmingham

Estates Liaison Officer (Housing)

Housing Support Officer

Supported Housing Officer

Income Officer

Office Administrator

Housing Solution & Support Caseworker

Housing Community Mental Health Link Worker

Housing Support Officer

Housing Team Leader

Housing and Supported Housing Officer

Homeless / Ex Offender Support Worker

Housing Manager

Housing Officer

Housing Officer

Housing Accommodation Officer Evenings

Housing Income Officer

IDVA 55+ (Females Only)

Housing Benefit Officer

Housing Support Officer

Transitional Housing & Tenant Onboarding Coordinator

I want to receive the latest job alerts for housing association in birmingham

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