operations agent Work, Jobs in birmingham (with Salaries)

Lounge Services Team Member Host Casual- Earlies
Swissport International AG —Birmingham
- £13.49 an hour
- Hospitality
- Bar
- Computer literacy
- Free parking
- Employee assistance programme
18h
Lead Agent
Wilson James —Birmingham
- £13 an hour
- Full-time
- Customer service
- English
- IT
- Annual leave
- Employee discount
International Admissions and Conversion Officer
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Communication skills
19h
Grounds Maintenance Operative
Birmingham Community Leisure Trust —Birmingham
- £14,026.46 a year
- Part-time
- Maintenance
- Driving
- Employee assistance programme
7d
Portfolio Operations Coordinator
Centrick —Birmingham
- £25,000 - £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Sick pay
Quick apply
Operations Lead, Birmingham
Tools for Humanity —Birmingham
- Full-time
- Travel
- Communication skills
13d
Automotive Helpdesk Agent
MSX International —Coventry
- Up to £42.17 an hour
- Full-time
- Remote
- Annual leave
Quick apply
Duty Manager
Birmingham Community Leisure Trust —Birmingham
- £30,972.94 a year
- Weekend availability
- Supervising experience
- Organisational skills
- Communication skills
12d
Marcus by Goldman Sachs, Fraud Investigations and Operations Manager, Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Employee assistance programme
Desk Sales Team Leader
BT —Birmingham
- CRM software
- Sales
- Salesforce
2d
BTR Portfolio Manager (North)
Centrick —Birmingham
- £35,000 - £40,000 a year
- Full-time
- Leadership
- Communication skills
- Sick pay
Quick apply
Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Mentoring
- Communication skills
- Employee assistance programme
Marcus by Goldman Sachs, Contact Centre Team Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Banking
- Employee assistance programme
Viewing Agent (Birmingham)
Home Made —Birmingham
- Remote
- Sales
- Customer service
- Travel
- Employee discount
Quick apply
Director, Operations
Thermo Fisher Scientific —Birmingham
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
2d
Business Development Manager
The Auction Company —Birmingham
- £72,000 - £144,000 a year
- Remote
- Sales
- Flexible schedule
Property Management Surveyor
West Midlands Combined Authority —Birmingham
- £50,372 - £56,127 a year
- Part-time
- No degree
- IT
- AI
- Annual leave
- Employee discount
2d
Site Agent
Sisk —Birmingham
- Full-time
- Management
- Construction
Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
Legal Administrator
Allerton and gladstone solicitors —Birmingham
- From £24,784.50 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply

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operations agent jobs near birmingham

Lounge Services Team Member Host Casual- Earlies

Swissport International AG -
Birmingham

Apply Now

Job details

Zero hours contract
£13.49 an hour
18 hours ago

Benefits

Free parking
Company pension
Employee assistance programme

Qualifications

Hospitality
Computer literacy
Microsoft Office
Communication skills

Full job description

Overview:

Job Title: Lounge Host Agent -Early Shifts

Company: Aspire Executive Lounges

Location: Birmingham Airport

Contract Type: (Casual)

Hours: Monday-Sunday (shift work) Shifts will be pre-dominatly early, start time of 03:30am

Salary: £13.49 per hour

All stations have a night allowance on top of these rates £0.85 per hour from 2359 to 0600am

About the Company:

At Swissport we are Aspire Executive Lounges. With more than 35 years of ward winning hospitality experience, we are Europe’s largest brand of executive lounges and serve over 5 million customers worldwide within 80 lounges, that’s over 14,000 guests per day.

We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our brand promise of ‘the perfect start’.

About the Role:

As a Lounge Host, you will report to the Team Leader and be a key cross-functional member of the team ensuring guest expectations are met and exceeded, so they leave our lounges feeling Welcome, Relaxed & Energised.

Responsibilities:

Key Responsibilities:

All hosts will be multi skilled and will operate throughout the lounge:

Reception:

Being remembered by our guests for the right reasons by offering a warm and friendly welcome, efficient check in process and setting the scene for their re-energising experience.
Answer any questions efficiently and directing them to the most applicable area of the lounge for their needs.
Managing capacity at peak times to maximise the throughput of guests.
Bid farewell to guests on their departure to optimise the chance of return custom.

Food and Beverage:

Working as a team to ensure all food and beverage offerings are continually available and well presented.
Ensure the food self-service and bar areas are presented in a professional and clean manner
Food preparation in line with sessional menu presentation guide which includes a variety of meat vegetarian and vegan dishes.
Engage with guests while serving a range of alcoholic and non-alcoholic drinks and
Guide guests to food and drink options available including knowledge of dietary and allergen information.
Replenish stock levels when required.

General Host:

Responsible for clearing and cleaning of tables when guests vacate.
Maintain high levels of organisation and cleanliness within the lounge at all times.
Be available to respond to guest questions or comments using high levels of customer service.

Back of house:

Assist with stock delivery and rotation.
Waste away services following recycling procedures.
Loading and unloading of the dishwasher.
Restocking of cleaned crockery and dishes.
Maintaining high levels of hygiene in all areas

Ad hoc reasonable requests by local leadership team will form part of your role. The list above is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.

Qualifications:

Qualifications:

Background in hospitality or customer services with high levels of customer interaction.
Excellent communication skills, written and verbal.
Good numerical skills with a keen eye for attention to detail.
Computer literate, including using payment machines and Microsoft office.
Ability to work as part of a team or be self-motivated to complete tasks.
Ability to follow processes and procedures and to apply flexibility when required.
Additional languages desirable.
Flexible to work shifts covering 0330 – 2100, 7 days a week

Benefits:

Free parking whilst at work.
Industry recognised food safety training and qualifications to FSA L2.
Industry recognised CPD opportunities with the Aspire Hospitality Academy.
Comprehensive Employee Recognition scheme.
Free meals and soft drinks during shifts.
Uniform provided.
Swissport pension scheme with ability to self-contribute.
24-hour employee assistance programme
Discounted retail – Varies by Airport Outlet.
Discounted access to Aspire lounge network for family and friends.
Potential for placements to other Lounges within the network.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you're seeking a flexible part-time role or a career with potential for growth, we encourage you to apply today and embark on a rewarding journey in the aviation industry!

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.

Qualifications:

Background in hospitality or customer services with high levels of customer interaction.
Excellent communication skills, written and verbal.
Good numerical skills with a keen eye for attention to detail.
Computer literate, including using payment machines and Microsoft office.
Ability to work as part of a team or be self-motivated to complete tasks.
Ability to follow processes and procedures and to apply flexibility when required.
Additional languages desirable.
Flexible to work shifts covering 0330 – 2100, 7 days a week

Benefits:

Free parking whilst at work.
Industry recognised food safety training and qualifications to FSA L2.
Industry recognised CPD opportunities with the Aspire Hospitality Academy.
Comprehensive Employee Recognition scheme.
Free meals and soft drinks during shifts.
Uniform provided.
Swissport pension scheme with ability to self-contribute.
24-hour employee assistance programme
Discounted retail – Varies by Airport Outlet.
Discounted access to Aspire lounge network for family and friends.
Potential for placements to other Lounges within the network.

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.

Apply Now

Refine Your Search

operations agent jobs in birmingham

Lounge Services Team Member Host Casual- Earlies

Lead Agent

International Admissions and Conversion Officer

Grounds Maintenance Operative

Portfolio Operations Coordinator

Operations Lead, Birmingham

Automotive Helpdesk Agent

Duty Manager

Marcus by Goldman Sachs, Fraud Investigations and Operations Manager, Analyst, Birmingham

Desk Sales Team Leader

BTR Portfolio Manager (North)

Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham

Marcus by Goldman Sachs, Contact Centre Team Manager, Associate, Birmingham

Viewing Agent (Birmingham)

Director, Operations

Business Development Manager

Property Management Surveyor

Site Agent

Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham

Legal Administrator

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