Service manager Work, Jobs in Blackpool (with Salaries)

Hotel Operations Manager
St Ives Hotel —Lytham St. Annes
- £48,000 a year
- Full-time
- Hospitality
- Hotel
- Continuous improvement
- Free parking
Quick apply
16h
Store Manager
Aldi —Thornton Cleveleys
- £52,910 - £69,000 a year
- Annual leave
Assistant Manager
The Queens Hotel —Lytham St. Annes
- Up to £42,435 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Store discount
- Employee discount
Quick apply
General Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- £60,000 a year
- Hospitality
- Bar
- Hotel
Hotel manager
Forshaws hotel —Blackpool
- £24,420.00 - £49,362.75 a year
- Bilingual
- Hospitality
- Hotel
Quick apply
13d
Hotel Operations Manager
Hampton by Hilton Blackpool —Blackpool
- Up to £40,000 a year
- Weekend availability
- Hotel
- Free parking
- Employee assistance programme
Quick apply
4d
Assistant Manager - New Opening
Lounges —Thornton Cleveleys
- £36,000 a year
- Full-time
- Serving
- Restaurant
- Communication skills
Quick apply
7d
Service Lead
Blackpool Teaching Hospitals NHS Foundation Trust —Blackpool
- £57,528 - £64,750 a year
- Full-time
- Rehabilitation centre
- School
12d
Head of Accommodation
Central Beach Leisure Ltd —Blackpool
- £30,000 - £40,000 a year
- Full-time
- Hospitality
- Hotel
- In-person
Quick apply
1d
Facilities Manager
Victrex —Thornton Cleveleys
- £45,000 - £55,000 a year
- ERP systems
- Plumbing
- HVAC
10d
Assistant Manager Blackpool Squires Gate
Sim Trava —Blackpool
- £30,500 a year
- Full-time
- Management
- Supervising experience
- Communication skills
- Employee assistance programme
- Employee discount
Assistant Manager
Tenpin - Blackpool —Blackpool
- £33,650 a year
- Full-time
- Customer service
- Employee assistance programme
Quick apply
5d
Trading Manager - Thornton Cleveleys
Morrisons —Cleveleys
- Hospitality
- Team management
- Employee discount
Quick apply
Deputy Service Manager
Independence Support Ltd —Blackpool
- £28,177.50 a year
- Full-time
- Management
- Organisational skills
- In-person
Quick apply
Supply Chain and Operations Manager
Nutravet (UK) Ltd —Blackpool
- £40,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Free parking
Quick apply
Night Manager - Thornton Cleveley's
Morrisons —Cleveleys
- Night shift
- Hospitality
- Team management
- Employee discount
Quick apply
Cleaning Services Manager
Haven —Fleetwood
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee discount
Quick apply
13d
Procurement Manager
RABROS LTD T/A Wizard —Blackpool
- £30,000 - £45,000 a year
- Management
- Supervising experience
- Bachelor's degree
- Free parking
- Store discount
Quick apply
10d
Facilities Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- Up to £60,000 a year
- IT
Assistant Manager
Offshore —Lytham St. Annes
- Up to £33,418 a year
- Full-time
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
8d

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Hotel Operations Manager

St Ives Hotel
Lytham St. Annes

Quick apply

Job details

Full-time
£48,000 a year
16 hours ago

Benefits

Free parking
Discounted or free food
Company pension
On-site parking

Qualifications

Hospitality
Upselling
Continuous improvement
Food safety
Hotel experience

Full job description

Job Description: Hotel Operations Manager

Position: Hotel Operations Manager
Location: The St Ives Hotel, Lytham St Annes
Reports to: Board

About The St Ives Hotel

The St Ives Hotel is a long-established, family-friendly 72 bedroom seaside hotel in the heart of Lytham St Annes. With a reputation for warm hospitality, excellent service, and memorable guest experiences, we pride ourselves on offering a relaxed yet high-quality stay for families, couples, and leisure guests alike.

We are now seeking a commercially minded, hands-on Hotel Operations Manager with a strong hospitality background to lead our day-to-day operation, raise standards, and develop our team as the business continues to grow.

Role Overview

The Hotel Operations Manager is responsible for the smooth, consistent and profitable day-to-day running of The St Ives Hotel, by maximising room revenue yield, focus on food and beverage opportunities, whilst exceeding guest expectations for service and operating standards across all departments.

This is a highly visible, hands-on role for someone who leads from the front, has an exceptional eye for detail, and enjoys coaching an enthusiastic, developing team. Over the next couple of years, the successful candidate will play a key part in building capability and confidence in the team allowing the owners to step away from day to day involvement.

Key Responsibilities

Leadership, Training & Culture

· Lead from the front and set the pace for maximising revenue, service, standards and guest care across the hotel, remaining mindful of essential cost controls.

· Recruit, onboard, train and coach team members—building confidence, skills and pride in their work.

· Create simple, effective ways of working (briefings, checklists, SOPs) to support a motivated team at the start of their hospitality journey.

· Oversee departmental rotas prepared by Heads of Department, ensuring labour is deployed effectively to meet service needs and commercial targets.

· Support and develop supervisors and heads of department through regular feedback and performance conversations.

· Attend monthly meetings with the board to agree targets and provide progress updates.

· Has strong organisation skills:- Is able to set and meet targets and deadlines, both personally and for the team.

Hotel Operations & Standards

· Oversee daily operations across reception/front of house, housekeeping, food & beverage, leisure facilities and maintenance—ensuring excellent communication between departments.

· Maintain consistently high standards of cleanliness, presentation and service through daily checks and a strong eye for detail.

· Own the guest journey on shift—anticipating needs, resolving issues quickly and ensuring a warm, welcoming atmosphere.

· Ensure compliance with all health & safety, food safety, licensing and statutory requirements.

· Work closely with maintenance and housekeeping to plan preventative maintenance and keep the hotel looking its best.

Commercial, Food & Beverage Performance

· Deliver revenue, gross profit and cost control targets, with a strong focus on bar and restaurant performance.

· Manage stock control, ordering, wastage and invoicing processes to protect margin and reduce loss.

· Drive sales through great service, upselling, product knowledge and well-executed promotions and events.

· Monitor performance using simple KPIs (labour, GP, average spend, guest feedback) and take action to improve results.

· Work with theboard and rooms revenue team to maximise occupancy, guest spend and repeat business.

Guest Experience

· Be a visible presence on the floor—greeting guests, supporting the team and ensuring service feels personal and consistent.

· Handle guest feedback proactively, resolving issues with professionalism, pace and care.

· Use feedback and observations to improve standards, training and the overall guest experience.

Strategic Development

· Drive continuous improvement in service standards, training and operating procedures across the hotel.

· Support the owners with ideas and plans to grow food & beverage and strengthen the overall offer.

· Build strong relationships with local suppliers, businesses and partners to enhance guest experience and commercial opportunities.

Skills & Experience

Essential:

· Strong background in food & beverage, with previous responsibility for managing bars and/or restaurants.

· Proven hands-on operational leadership within a hotel, pub, restaurant or hospitality venue where standards and guest experience are key.

· Commercial acumen, with experience managing KPIs such as gross profit, labour, stock control and sales performance.

· Confident people manager with a track record of training, coaching and developing an enthusiastic, relatively junior team.

· Working knowledge of H&S, food safety and licensing requirements.

Desirable:

· Experience in hotel rooms revenue management.

· Experience improving bar/restaurant offers through menus, promotions, events and service standards.

· Previous experience within family-friendly or leisure hotels.

· Familiarity with coastal/tourism markets.

· Local market knowledge of Lytham St Annes and the Fylde Coast.

Personal Qualities

· Hands-on, visible leader with a strong eye for detail and pride in high standards.

· Warm, approachable and confident dealing with guests and leading by example.

· Commercially aware and comfortable making day-to-day decisions that improve performance.

· Patient coach who enjoys developing people and building a positive, enthusiastic culture.

· Calm under pressure, organised and solutions-focused.

Package

£48000 per annum
Performance related quarterly bonuses up to 10% of salary
On-site accommodation may be available if required during the first 3 months.
Opportunity to lead and grow one of Lytham St Annes’ best-loved hotels.

Pay: £48,000.00 per year

Benefits:

Company pension
Discounted or free food
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in blackpool

Hotel Operations Manager

Store Manager

Assistant Manager

General Manager

Hotel manager

Hotel Operations Manager

Assistant Manager - New Opening

Service Lead

Head of Accommodation

Facilities Manager

Assistant Manager Blackpool Squires Gate

Assistant Manager

Trading Manager - Thornton Cleveleys

Deputy Service Manager

Supply Chain and Operations Manager

Night Manager - Thornton Cleveley's

Cleaning Services Manager

Procurement Manager

Facilities Manager

Assistant Manager

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