Customer repairs Work, Jobs in Bournemouth, Eng (with Salaries)

Customer Contact Specialist
Van Mossel Automotive Group UK Ltd —Poole
- £28,089 - £38,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Employee discount
- Gym membership
Quick apply
14d
Part Time Sales Advisor
F.Hinds —Boscombe
- £8.69 - £12.80 an hour
- Part-time
- Sales
- Communication skills
Operations Coordinator
Glow Green Ltd —Bournemouth
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Annual leave
- Referral programme
Quick apply
3d
Operations Executive
Glow Green Ltd —Bournemouth
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Annual leave
- Referral programme
Quick apply
3d
Out Of Hours Operator
Appello —New Milton
- £12.81 an hour
- Weekend availability
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
4d
Customer Sales Advisor
Halfords —Christchurch
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Depot Manager
Elite Garages —Bournemouth
- From £35,000 a year
- 8 hour shift
- Management
- Customer service
- Computer literacy
- Store discount
- Employee discount
Quick apply
Customer Service & Mobility Advisor
Baron Medical Limited —Ferndown
- £14 an hour
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Resident Service Assistant - The Helm, Bournemouth
Savills Management Resources —Bournemouth
- £30,000 a year
- Weekend availability
- Social media management
- Customer service
- IT
- Employee discount
2d
Hotel General Manager
Alfa Holiday Group —Bournemouth
- £50,000 a year
- Weekend availability
- Hospitality
- English
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
3d
PLANNER/ Repairs and Operations Co-Ordinator
BCP Council —Poole
- £32,200 a year
- Administrative experience
7d
Customer Services Advisor
Halfords —Ferndown
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Assistant Production Manager
elix sourcing solutions —Ringwood
- £37,500 - £42,500 a year
- Supervising experience
Customer Account Representative
Eaton —Wimborne
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Centre Manager
Halfords —Bournemouth
- £35,000 - £46,500 a year
- Full-time
- Sales
- Team management
- IT
- Annual leave
- Employee discount
Experienced Decorator & Property Maintenance All-Rounder
PPS SOUTH LTD —Bournemouth
- £15 - £20 an hour
- Full-time
- Maintenance
- Electrical experience
- In-person
Quick apply
3d
Service Designer
Magna Housing —Dorchester
- £48,719 a year
- Full-time
- No degree
- Travel
- IT
Mobile Cleaner
Pinnacle Group —Poole
- £12.75 an hour
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Experienced Service Advisor – Main Dealer Aftersales
Penton Motor Group —Christchurch
- £27,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
10d
Customer Service Advisor
Southampton City Council —Southampton
- £32,061 - £36,362 a year
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
3d

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customer repairs jobs near bournemouth, eng

Customer Contact Specialist

Van Mossel Automotive Group UK Ltd -
Poole

Quick apply

Job details

Full-time
£28,089 - £38,000 a year
14 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount
Gym membership
Referral programme
Car scheme

Qualifications

Sales
Customer service
Organisational skills
Communication skills

Full job description

We have an opportunity for a Customer Contact Specialist to join our team at Poole Audi.

As a Customer Contact Specialist, you will play a key role in delivering an exceptional customer experience across our brands. Responsible for managing customer enquiries and service bookings, you will proactively contact customers to discuss service plans, maintenance requirements, and aftersales opportunities, helping to build lasting customer relationships while achieving booking and sales targets.

Your responsibilities will include:

Make outbound calls to follow up on existing customer enquiries.
Contact our customers to discuss the benefits of Service Plans and assist with plan setup and sales.
Promote and sell applicable scheduled maintenance, associated repair work, and vehicle recall campaigns.
Achieve monthly service booking and Service Plan targets.
Handle inbound service booking enquiries efficiently and professionally.
Deliver a consistently high level of customer service across all customer interactions.
Build and maintain positive relationships with customers, ensuring a seamless customer journey.
Accurately update customer records and booking information in relevant systems.

What you will need to be a Customer Contact Specialist at Poole Audi.

Ideally experience within the automotive industry or within an aftersales environment.
Experience in a customer-facing or telephone-based customer service role.
Confident and professional telephone manner.
Strong communication skills with the ability to build rapport quickly.
Good technical understanding and the ability to explain information clearly to customers.
Target-driven with the ability to achieve sales and booking objectives.
Excellent attention to detail and accuracy when updating customer records.
Strong organisational skills with the ability to manage multiple tasks effectively.
A professional, customer-focused approach and commitment to delivering outstanding service.

Hours of work: Monday to Friday 08.30 to 17.30

What you will get in return:

A competitive salary of £28,089 plus performance bonus OTE £38,000.

As well as your salary, you’ll enjoy a range of great benefits designed to support your wellbeing, career and lifestyle:

Car Benefit Scheme - Lease a Car from as little as £209 per month.

Vehicle Purchase Discount on various brands.

Company Discounts on MOTs, servicing, parts and accessories for you and your family.

Retail & Lifestyle Discounts - Access to 100+ rewards with Simply rewards, including gym memberships and local offers.

30 Days’ Holiday (including bank holidays)

Career Development & Training - Industry-leading brand training and ongoing support through our in-house learning management system.

Health Cash Plan - Includes mental health support, GP consultations, and cashback on dental, optical and prescription costs, plus access to private consultations.

Pension - Contributory pension through Aviva.

Life Assurance - Providing peace of mind for your loved ones.

Cycle to Work Scheme - Save money while supporting a healthier commute.

Refer a Friend Scheme Earn up to £2,000 on introducing successful employees.

Social Events - opportunity to get together with your colleagues, recent events have been go-karting, Charity quiz nights, Goodwood, Private cinema trips

Please note: some benefits are subject to eligibility criteria and successful completion of your probation period.

Why Join Van Mossel?

We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 78-year tenure in the automotive industry.

Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.

At Van Mossel, we believe it’s our people who set us apart and drive our company forward as we continue to grow.

If this looks like the right role for you, we want to hear from you!

We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive workplace where everyone is treated fairly and with respect.

Job Type: Full-time

Pay: £28,089.00-£38,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer repairs jobs in bournemouth, eng

Customer Contact Specialist

Part Time Sales Advisor

Operations Coordinator

Operations Executive

Out Of Hours Operator

Customer Sales Advisor

Depot Manager

Customer Service & Mobility Advisor

Resident Service Assistant - The Helm, Bournemouth

Hotel General Manager

PLANNER/ Repairs and Operations Co-Ordinator

Customer Services Advisor

Assistant Production Manager

Customer Account Representative

Centre Manager

Experienced Decorator & Property Maintenance All-Rounder

Service Designer

Mobile Cleaner

Experienced Service Advisor – Main Dealer Aftersales

Customer Service Advisor

I want to receive the latest job alerts for customer repairs in bournemouth, eng

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