Business support Work, Jobs in Brighton, Eng (with Salaries)

Call Handler- Contract until 31st October 2026
Focus Group —Shoreham by Sea
- £24,000 - £25,000 a year
- Full-time
- Continuous improvement
- Data entry
- Communication skills
- Referral programme
Quick apply
Medical Records Administrator
Spire Healthcare —Hove
- Part-time
- Microsoft Office
- Data entry
- Organisational skills
- Annual leave
11d
Operations Assistant
Balmonds Skincare Ltd —Brighton
- From £13.45 an hour
- Full-time
- Computer literacy
- Quality control
- Accounting
- Health & wellbeing programme
Quick apply
7d
Junior Onboarding Consultant
LegalAndGeneral —Brighton and Hove
- £27,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Organisational skills
- Communication skills
- Employee discount
Quick apply
11d
E-commerce Operations & Systems Coordinator
Tegen Accessories —Brighton
- £25,500 - £27,500 a year
- Full-time
- Customer service
- English
- In-person
- Employee discount
Quick apply
Attraction and Recruitment Assistant
Surrey Police & Sussex Police Collaboration —Lewes
- £26,875 - £29,670 a year
- Full-time
- Microsoft Word
- Administrative experience
- Human resources
- Annual leave
- Work from home
Sales Support Administrator (Protection Insurance)
Brown & Brown Insurance —Brighton
- Full-time
- Microsoft Excel
- Administrative experience
- Data entry
- Employee stock purchase plan
- Life insurance
Quick apply
3d
Communications Executive
LegalAndGeneral —Brighton and Hove
- Full-time
- Communication skills
- Employee discount
Quick apply
Police Enquiry Officer Eastbourne
Sussex Police —Eastbourne
- £28,914 - £30,897 a year
- Full-time
- Computer literacy
- Travel
- Front desk
- Annual leave
- Employee discount
12d
Office Junior / Junior Administrator
Invictus Roofing Ltd —Eastbourne
- £23,978.50 - £29,000.00 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick apply
5d
Customer Service Administrator
TUNGSTEN TRAINING CENTRE —Brighton
- £25,420.00 - £29,574.73 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
15h
Sales Assistant
Footasylum —Brighton
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
11d
Assistant to Co-Founder - Gresham Blake
Gresham Blake Ltd —Brighton
- £25,420 - £30,000 a year
- Full-time
- Bachelor's degree
- In-person
- Store discount
- Employee discount
Quick apply
Customer Experience Specialist
Motorway —Brighton
- From £25,500 a year
- Full-time
- CRM software
- Employee assistance programme
Quick apply
CFO Justice Case Worker - HMP Ford
Shaw Trust —Worthing
- £26,570 - £32,426 a year
- Annual leave
- Employee assistance programme
Data & Operations Support Administrator
RGH‑Global Limited —Brighton
- £27,000 - £35,000 a year
- Full-time
- Hybrid work
- Front desk
- Communication skills
- Marketing
Regional Manager EU and UK
INTO University Partnerships —Brighton
- Up to £36,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Business development
- Recruiting
4d
Contract Support
Dalkia —Brighton and Hove
- £35,924 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- Employee assistance programme
- Employee discount
14d
Technical Support Advisor 2nd Line Telco
Focus Group —Shoreham by Sea
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
Secretary
Price & Company —Eastbourne
- £13 - £16 an hour
- Monday to Friday
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
Quick apply
12d

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Call Handler- Contract until 31st October 2026

Focus Group -
Shoreham by Sea

Quick apply

Job details

Full-time
£24,000 - £25,000 a year

Benefits

Paid volunteer time
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Case record updates
Numeracy
Continuous improvement
Data entry
Customer support
Customer interaction
Communication skills

Full job description

We’re Hiring – Call Handler- Contract until 31st October 2026

Salary – Up to £25,000

Location – Shoreham-by-Sea

(Internal Job Level Reference : Associate )

Key Benefits:

Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday.
Give Back: Enjoy paid volunteering days to support causes you care about.
Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team.
Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment.

About Us:

Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.

Job Purpose:

Join our dynamic and fast-paced team as a Call Handler! We're looking for enthusiastic individuals to thrive in a busy environment with high workloads. If you're ready to take on the challenge and make a difference, we want you on our team! In this role, you'll be responsible for delivering exceptional customer support to Focus Group customers.

Key Responsibilities:

Handle incoming customer queries via phone calls. Ensure timely responses in accordance with agreed targets and personal performance goals.
Accurately diagnose and log customer issues. Escalate cases, ensuring proper follow up until resolution.
Maintain and update cases in line with company protocols, ensuring outstanding cases are managed according to established guidelines.
Ensure cases are escalated to the next support level with sufficient time remaining under the agreed Service Level Agreements (SLAs).
Adhere to and contribute towards the company’s quality systems and processes, ensuring they are consistently maintained. Actively promote best practices and continuous service improvement within the team.

Skills & Experience:

Strong customer service orientation with excellent telephone manner and communication skills.
Proven ability to follow processes and build trust with customers through clear and reassuring communication.
Ability to remain calm and composed during challenging situations, instilling confidence in customers while resolving their issues.
Quickly gather relevant information, analyse issues, and take timely action to resolve customer queries.
Goal-oriented, capable of managing multiple tasks and escalations while maintaining high standards of customer service. Accurate in numeracy, written communication, and data entry.

Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you.

At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help.

Ready to make a real impact? Apply now!

Quick apply

Refine Your Search

business support jobs in brighton, eng

Call Handler- Contract until 31st October 2026

Medical Records Administrator

Operations Assistant

Junior Onboarding Consultant

E-commerce Operations & Systems Coordinator

Attraction and Recruitment Assistant

Sales Support Administrator (Protection Insurance)

Communications Executive

Police Enquiry Officer Eastbourne

Office Junior / Junior Administrator

Customer Service Administrator

Sales Assistant

Assistant to Co-Founder - Gresham Blake

Customer Experience Specialist

CFO Justice Case Worker - HMP Ford

Data & Operations Support Administrator

Regional Manager EU and UK

Contract Support

Technical Support Advisor 2nd Line Telco

Secretary

I want to receive the latest job alerts for business support in brighton, eng

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