Front of house manager Work, Jobs in Brighton, Esx (with Salaries)

Front Office Manager
Brighton Harbour Hotel —Brighton
- £30,000 - £34,000 a year
- Full-time
- Hotel
- Front desk
- Leadership
Quick apply
Hotel Manager
Square Townhouse —Brighton and Hove
- Up to £45,000 a year
- Weekend availability
- Hospitality
- Bar
- Microsoft Outlook
Quick apply
1d
Bars Manager - Brighton i360
Nightcap PLC —Brighton
- Up to £40,000 a year
- Full-time
- Bar
- Sales
- Leadership
- Employee discount
Quick apply
12d
Assistant Manager - The Lewes Road Inn
Good Times Pubs & Bars —Brighton and Hove
- From £15 an hour
- Overtime
- Food service
- Organisational skills
- In-person
- Employee discount
Quick apply
1d
Café Manager (Vegetarian)
iydea vegearian kitchen —Brighton and Hove
- From £15.50 an hour
- Full-time
- Hospitality
- Management
- Supervising experience
- Employee discount
- Sick pay
Quick apply
5d
Bubble Tea Barista - Full Time shift leader
Pearls Bubble Tea —Brighton
- £13.00 - £14.50 an hour
- Full-time
- Serving
- Customer service
- English
Quick apply
Bar Manager
Hotel Du Vin —Brighton
- £33,000 a year
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
5d
Front of House Manager
The Village House Hotel —Findon
- £24,420 - £28,000 a year
- Full-time
- Serving
- Hospitality
- Culinary experience
- Employee discount
Quick apply
2d
Casual Hospitality Manager
Sodexo —Brighton and Hove
- £13.50 - £15.00 an hour
- Weekend availability
- Hospitality
- Organisational skills
- Communication skills
Quick apply
8d
Assistant Reception Manager
East Sussex National —Uckfield
- £29,000 a year
- Weekend availability
- Management
- English
- Hotel
- Free parking
- Annual leave
Quick apply
7d
Bar Manager (LGBT+ VENUE)
Over The Rainbow —Brighton and Hove
- £13 - £14 an hour
- Weekend availability
- Bar
- Team management
- In-person
- Employee discount
- Flexible schedule
Quick apply
6d
Team Leader
GBK Brighton —Brighton
- £12.91 an hour
- Part-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
11d
KFC Team Member (Guest Experience Lead)
K&Z Holdings - Pret A Manger —Brighton
- Up to £12.71 an hour
- Restaurant
- Employee discount
Quick apply
Front Office Manager
Arena Racing Company —Lingfield
- Up to £34,000 a year
- Full-time
- Customer service
- Hotel
- Leadership
Cocktail Bar Manager
BIFE —Haywards Heath
- £24,000.00 - £39,200.32 a year
- Full-time
- Hospitality
- Bar
- Supervising experience
- Store discount
- Employee discount
Quick apply
7d
Site Manager
The Flour Pot Bakery —Brighton and Hove
- £13.75 an hour
- Management
- Customer service
- Supervising experience
Quick apply
Deputy Manager
Hollywoodbowlgroup —Crawley
- Up to £33,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
General Manager – The Green Dragon Pub | Horsham
The Green Dragon —Horsham
- Up to £35,000 a year
- Full-time
- Hospitality
- Bar
- Culinary experience
- Employee discount
- Flexible schedule
Quick apply
Bars Assistant Manager
Butlin's —Bognor Regis
- Full-time
- Hospitality
- Bar
- Supervising experience
10d
Team Member - Guest Experience Lead
KFC Fontwell - Arundel Road —Walberton
- Up to £12.71 an hour
- Full-time
- Employee discount

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Front Office Manager

Brighton Harbour Hotel -
Brighton

Quick apply

Job details

Full-time
£30,000 - £34,000 a year

Qualifications

Complaint handling
Front desk
Leadership
Communication skills

Full job description

Overview

The Front Office Manager is responsible for leading the reception and guest relations team, ensuring a seamless guest journey from arrival to departure. This role is hands on, operational, and guest focused, with accountability for service standards, team performance, and front office financial controls.

You’ll play a key role in driving guest satisfaction, resolving issues in real time, and maintaining strong communication across all hotel departments.

Key Responsibilities Guest Experience & Service Delivery

Lead the front office team to deliver a warm, efficient, and personalised guest experience
Handle escalated guest complaints, ensuring timely resolution and appropriate service recovery
Monitor guest feedback (including online reviews and internal platforms) and implement improvements
Ensure clear and consistent communication of hotel facilities, including spa access, pricing, and availability

Operations Management

Oversee daily front office operations, including check ins, check outs, room allocations, and billing
Ensure all reservations, payments, and pre authorisations are handled accurately
Maintain strong control over cash handling, deposits, and financial procedures
Work closely with housekeeping, maintenance, and F and B to ensure smooth day to day operations

Team Leadership & Development

Lead, coach, and develop the reception and guest relations team
Set clear expectations and hold the team accountable for performance and standards
Manage rotas, holidays, and staffing levels in line with business needs
Conduct regular training, including complaint handling and service standards
Address performance issues promptly, including disciplinary processes where required

Revenue & Commercial Awareness

Maximise room revenue through effective room allocation and upselling
Ensure rate and availability strategies are followed and communicated
Monitor no shows, cancellations, and payment compliance

Systems & Administration

Ensure accurate use of Opera PMS, including reservations, billing, and guest profiles
Maintain clear and detailed guest notes and handovers
Produce and review reports related to performance, revenue, and guest feedback

Standards & Compliance

Ensure all front office procedures comply with company policies and legal requirements
Maintain a strong presence at reception during peak periods
Support Duty Manager shifts as required, including handling incidents and emergencies

What We’re Looking For

Proven experience in a Front Office or Reception Manager role within a busy hotel
Strong leadership skills with the ability to manage performance and drive accountability
Excellent communication and complaint handling skills
Strong attention to detail, particularly around financial controls and systems
Confident using Opera PMS or similar hotel systems
Commercial awareness and a proactive, problem solving mindset

What Success Looks Like

Consistently high guest satisfaction scores and reduced complaints
A well trained, reliable, and accountable front office team
Smooth daily operations with minimal errors in billing or guest handling
Strong collaboration with other departments
Clear, professional communication both internally and with guests

INDMANAGE

Quick apply

Refine Your Search

front of house manager jobs in brighton, esx

Front Office Manager

Hotel Manager

Bars Manager - Brighton i360

Assistant Manager - The Lewes Road Inn

Café Manager (Vegetarian)

Bubble Tea Barista - Full Time shift leader

Bar Manager

Front of House Manager

Casual Hospitality Manager

Assistant Reception Manager

Bar Manager (LGBT+ VENUE)

Team Leader

KFC Team Member (Guest Experience Lead)

Front Office Manager

Cocktail Bar Manager

Site Manager

Deputy Manager

General Manager – The Green Dragon Pub | Horsham

Bars Assistant Manager

Team Member - Guest Experience Lead

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