Technical engineer Work, Jobs in Carrickfergus, Ant (with Salaries)

Technical Support Engineer
INDICOMSUR —Newtownabbey
- £38,000 - £40,000 a year
- Full-time
- Computer literacy
- English
- In-person
Quick apply
9d
Technical Support Engineer
Pinnacle Response Ltd —Belfast
- Full-time
- Engineering
- AWS
- Bachelor's degree
Quick apply
7d
Technical Operations Engineer
Oracle —Belfast
- Full-time
- Databases
- Life insurance
Energy Systems Analyst
Ferraz Energy Solutions UK Ltd —Lisburn
- £2,800 - £3,500 a month
- Full-time
- Analysis skills
- Analytics
Quick apply
14h
Electrician – Secure Power & Renewables Field Engineer
Wilson Power and Energy Ltd —Dromore
- £35,000 - £45,000 a year
- Full-time
- Computer literacy
- Travel
- Computer skills
Quick apply
10d
Rail Design Engineers, Project Managers & CAD/BIM Professionals, London
Amey Ltd —Belfast
- CAD
- No degree
- Communication skills
- Employee discount
Quick apply
Senior & Intermediate Engineers
Semple & McKillop Ltd —Belfast
- £1 - £10 a year
- Full-time
- Engineering
- Team management
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
15h
Senior Technical Operations Engineer
Oracle —Belfast
- Full-time
Principal Technical Operations Engineer
Oracle —Belfast
- Full-time
- Mentoring
- Life insurance
Junior Electrical Engineer/Technician
Kane Engineering —Newtownards
- From £12.84 an hour
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
- Free parking
- Annual leave
Quick apply
8d
Cloud Infrastructure Engineers
CGI —Belfast
- Full-time
- Scripting
Quick apply
Product Engineer
Brett Martin —Newtownabbey
- Full-time
- Engineering
- Data analysis skills
- Analysis skills
- Free parking
- Annual leave
Quick apply
HV Technical Engineer
DOWDS —Ballymena
- Full-time
- Mentoring
- Work from home
Quick apply
Technical Support Engineer II
Delinea —Belfast
- £45,000 - £50,000 a year
- Full-time
- Remote
- English
- Computer networking
- Communication skills
- Employee assistance programme
- Life insurance
Renewable Energy Engineer
Start Solar Ltd —Lisburn
- £30,000 - £40,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Annual leave
Quick apply
Fabrication Detailer / Draughtsperson (Full Time)
Metalcraft Engineering Ltd. —Belfast
- £30,000 - £37,500 a year
- Full-time
- AutoCAD
- In-person
- Communication skills
Quick apply
8d
Electrical/Mechanical Engineer
SC Rewinds —Carryduff
- £14.32 - £22.45 an hour
- Full-time
- Hybrid work
- Schematics
- Customer service
- Writing skills
- Free parking
Quick apply
Electrical Project Engineer
Secure Power Systems and Engineering Ltd —Belfast
- £2,900 - £3,200 a month
- Full-time
- Continuous improvement
- No degree
- Organisational skills
Quick apply
Software Engineer
ThotSuite Technology Solutions Ltd —Belfast
- £5,650 - £6,073 a month
- Full-time
- Software troubleshooting
- Agile
- In-person
Quick apply
3d
System/Hardware Engineer
Sensata Technologies, Inc. —Antrim
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- System design

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Technical Support Engineer

INDICOMSUR
Newtownabbey

Quick apply

Job details

Permanent | Full-time
£38,000 - £40,000 a year
9 days ago

Qualifications

Technical troubleshooting
Desktop support
TCP
Operating systems
Computer literacy
Incident queue management
User account provisioning
Ticket management
Incident documentation
English
User account management
Service restoration
IT permissions management
Computer hardware
CompTIA Network+
Ticket management systems
Technical support incident logging
Network support
Technical writing
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
PowerShell scripting
PowerShell
CompTIA A+
Intune
Mobile devices

Full job description

About the Role

Indicom Business Technology Services is looking for a Technical Support Engineer to join our team at Abbey Enterprise Park in Newtownabbey. You will provide technical assistance to business customers, investigate hardware and software issues, and ensure that users can access reliable and secure technology services.

This position is suited to a technically capable and customer-focused professional who can diagnose problems, explain solutions clearly, and manage several support requests at the same time. You will work with service desk colleagues, systems administrators, network engineers, external suppliers, and client representatives to resolve incidents and maintain service quality.

Key Responsibilities

Provide first-line and second-line technical support to business users.
Diagnose and resolve hardware, software, network, and user-access issues.
Respond to support requests received by telephone, email, remote-support tools, and the ticketing system.
Install, configure, and maintain laptops, desktop computers, monitors, printers, and mobile devices.
Support Microsoft Windows, Microsoft 365, Outlook, Teams, and other common business applications.
Create and manage user accounts, permissions, distribution lists, and password resets.
Troubleshoot internet connectivity, Wi-Fi, virtual private network, and local network issues.
Record incidents, actions taken, solutions, and user communications accurately.
Prioritise support requests according to urgency, business impact, and service-level requirements.
Escalate complex incidents to senior engineers or specialist teams when necessary.
Support employee onboarding and offboarding by preparing equipment and managing system access.
Perform routine software updates, security checks, and device-maintenance activities.
Maintain an accurate inventory of company and client technology equipment.
Prepare troubleshooting guides, technical procedures, and knowledge-base articles.
Follow up with users to confirm that problems have been fully resolved.
Identify recurring technical issues and recommend long-term improvements.

What We Are Looking For

At least 2–3 years of experience in IT support, technical support, service desk operations, or a similar role.
Practical experience supporting Microsoft Windows and Microsoft 365 environments.
Good understanding of computer hardware, operating systems, business applications, and peripheral devices.
Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and virtual private networks.
Experience using ticket-management or IT service-management systems.
Ability to diagnose technical problems through structured questioning and investigation.
Strong customer-service and communication skills.
Ability to explain technical information clearly to non-technical users.
Excellent organisation and attention to detail.
Ability to prioritise several incidents while meeting service-level targets.
Strong written and spoken English.
A qualification in information technology, computer science, networking, or a related discipline is preferred.

Preferred Skills

Experience with Microsoft Entra ID, Active Directory, or similar identity-management platforms.
Familiarity with Intune or other device-management systems.
Knowledge of endpoint security, antivirus software, and access-control practices.
Experience supporting remote and hybrid employees.
Familiarity with cloud-based backup and collaboration platforms.
Knowledge of ITIL principles and incident-management processes.
CompTIA A+, Network+, Microsoft, or another relevant technical certification.
Experience working for a managed service provider or supporting multiple business clients.
Basic understanding of PowerShell or other administrative scripting tools.
Experience with hardware procurement, asset tracking, and equipment lifecycle management.

Mindset

You are patient, methodical, and focused on finding the underlying cause of a technical problem rather than applying only a temporary solution. You remain calm when users are frustrated and communicate clearly throughout the support process.

You take responsibility for incidents from initial report through resolution, maintain accurate records, and ask for assistance when escalation is necessary. You are also curious about new technology and continuously improve your technical knowledge.

Pay: £38,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical engineer jobs in carrickfergus, ant

Technical Support Engineer

Technical Support Engineer

Technical Operations Engineer

Energy Systems Analyst

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Rail Design Engineers, Project Managers & CAD/BIM Professionals, London

Senior & Intermediate Engineers

Senior Technical Operations Engineer

Principal Technical Operations Engineer

Junior Electrical Engineer/Technician

Cloud Infrastructure Engineers

Product Engineer

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Fabrication Detailer / Draughtsperson (Full Time)

Electrical/Mechanical Engineer

Electrical Project Engineer

Software Engineer

System/Hardware Engineer

I want to receive the latest job alerts for technical engineer in carrickfergus, ant

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