Director of process improvement Work, Jobs in Castleford, Wyk (with Salaries)

Director of Client Services
NCT Evo Business Services Ltd —Leeds
- £4,737 - £6,300 a month
- Full-time
- In-person
- Leadership
- Communication skills
- Life insurance
Quick apply
Director of People
Mid Yorkshire Teaching NHS Trust —Wakefield
- £112,782 - £129,783 a year
- Full-time
- Master's degree
- No degree
- Recruiting
2d
Director of Transactional Finance
Talon Outdoor —York
- £150,000 - £175,000 a year
- Bachelor's degree
- Organisational skills
- Leadership
Head of Change
Redmayne Bentley —Leeds
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Financial services
- Leadership
- Work from home
Trade Director
Ali Brothers Trade Services Ltd —Leeds
- £84,000 - £102,000 a year
- Full-time
- Writing skills
- Bachelor's degree
- Team management
- Health & wellbeing programme
Quick apply
9d
Head of Executive Office
StepChange —Leeds
- £60,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Leadership
Quick apply
14h
Director of Corporate Affairs
NHS Resolution —Leeds
- English
- Leadership
- Annual leave
- Employee assistance programme
Director of Assets and Compliance
Incommunities —Shipley
- £109,518 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
1d
Account Director
SBFM —Leeds
- £60,000 a year
- Continuous improvement
- Team management
- Budgeting
- Free parking
Regional Facilities Services Manager
Sodexo —Leeds
- £60,000 a year
- Full-time
- Continuous improvement
- Travel
- Leadership
- Employee assistance programme
Quick apply
9d
Mail Operations Director
AGV Mail Services Ltd —Sheffield
- £84,000 - £98,000 a year
- Full-time
- Customer service
- Writing skills
- Microsoft Office
Quick apply
4d
AP Manager
Talon Outdoor —York
- £100,000 - £125,000 a year
- Bachelor's degree
- Team management
- Organisational skills
Director, Proposal Management
Fortrea —Leeds
- Full-time
- Supervising experience
- Bachelor's degree
- Continuous improvement
4d
Client Director
Journey Further —Leeds
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Team management
- Annual leave
Quick apply
11d
Chief Operating Officer
Mid Yorkshire Teaching NHS Trust —Wakefield
- Full-time
- Master's degree
- Leadership
- Communication skills
4d
Head of Strategy, Research Engagement and Inclusion
Leeds Teaching Hospitals NHS Trust —Leeds
- £66,582 - £77,368 a year
- Full-time
- Communication skills
12d
Construction Operations Director
Vista Tiles & Surface Solutions Ltd —Leeds
- £88,000 - £100,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- Team management
Quick apply
4d
Director of Clinical Services
IVC —Bradford
- £75,000 - £95,000 a year
- Full-time
- Management
- Continuous improvement
- Mentoring
- Employee discount
International Trade Director
PK Saudi Trade Solutions Ltd —Leeds
- £68,000 - £90,000 a year
- Full-time
- Bachelor's degree
- In-person
- Business
- Health & wellbeing programme
Quick apply
Deputy General Manager - Operations
Sweeptech Environmental Services Limited —Barnsley
- £37,000 - £42,000 a year
- Full-time
- Computer literacy
- Continuous improvement
- Organisational skills
- Free parking
- Life insurance
Quick apply
14h

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director of process improvement jobs near castleford, wyk

Director of Client Services

NCT Evo Business Services Ltd
Leeds

Quick apply

Job details

Permanent | Full-time
£4,737 - £6,300 a month

Benefits

Life insurance
On-site parking

Qualifications

Account management
Leadership
Communication skills

Full job description

About the Role:

At NCT Evo Business Solutions Ltd, we help organisations improve the way they manage clients, operations, and service delivery. Our work is built around strong relationships, reliable processes, and practical business support that helps clients move forward with confidence.

We are looking for a Director of Client Services who can lead our client service function, strengthen long-term partnerships, and make sure every client receives a professional, responsive, and high-quality experience. This role is ideal for someone who understands both people and process. You will guide teams, improve service standards, and act as a senior point of contact for key clients.

Why Work With Us?

The Environment: Our Leeds office provides a professional and collaborative setting where communication, accountability, and teamwork are valued.

Leadership Role: You will have the opportunity to shape how client services are delivered across the business and influence service quality from the top.

Career Growth: This is a senior position with room to contribute to business strategy, operational planning, and client relationship development.

Client Focus: We work with clients who value clear communication, dependable service, and practical business solutions.

Key Responsibilities:

Client Relationship Management: Build and maintain strong relationships with key clients, ensuring their needs are understood and service expectations are consistently met.

Service Delivery Leadership: Oversee the client services team and ensure projects, requests, and ongoing support are delivered efficiently and professionally.

Team Management: Lead, mentor, and support managers and team members within the client services department. Set clear expectations and encourage high performance.

Process Improvement: Review current service procedures and identify ways to improve efficiency, client satisfaction, and internal communication.

Stakeholder Communication: Work closely with senior management, operations, finance, and commercial teams to align client service activity with wider business goals.

Performance Monitoring: Track service performance, client feedback, and team output. Use data and feedback to improve service quality.

Issue Resolution: Act as an escalation point for complex client concerns and ensure issues are handled with professionalism and care.

What We Are Looking For:

Experience: Previous experience in client services, business services, account management, operations, or a similar leadership role.

Leadership Skills: Confident in managing teams, setting direction, and supporting staff development.

Client Focus: Strong understanding of how to build trust, manage expectations, and maintain long-term client relationships.

Communication: Excellent written and verbal communication skills, with the ability to speak professionally with clients, staff, and senior stakeholders.

Problem Solving: Able to handle challenges calmly, make practical decisions, and find solutions that support both the client and the business.

Organisation: Strong planning and prioritisation skills, with the ability to manage multiple client needs and internal responsibilities.

Mindset: Professional, reliable, and commercially aware. You understand the importance of delivering strong service while supporting business growth.

Pay: £4,737.00-£6,300.00 per month

Benefits:

Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

director of process improvement jobs in castleford, wyk

Director of Client Services

Director of People

Director of Transactional Finance

Head of Change

Trade Director

Head of Executive Office

Director of Corporate Affairs

Director of Assets and Compliance

Account Director

Regional Facilities Services Manager

Mail Operations Director

AP Manager

Director, Proposal Management

Client Director

Chief Operating Officer

Head of Strategy, Research Engagement and Inclusion

Construction Operations Director

Director of Clinical Services

International Trade Director

Deputy General Manager - Operations

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