Complaints manager Work, Jobs in Chellaston, Dby (with Salaries)

Shift Operations Manager
Magnavale Ltd —Chesterfield
- From £40,000 a year
- Full-time
- Project management
- Organisational skills
- In-person
- Free parking
Quick apply
14d
Complaints Manager
Trent & Dove Housing —Burton-On-Trent
- Up to £46,728 a year
- Full-time
- Customer service
- Leadership
20h
SEND Team Manager (Tribunals, Complaints and Resolutions)
Derby City Council —Derby
- £50,269 - £53,460 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
9d
Assistant Restaurant Manager
Gelsmoor Inn —Coalville
- From £14 an hour
- Weekend availability
- Hospitality
- Sales
- Organisational skills
Quick apply
9d
Bar Manager
The Central Bar and Grill —Ibstock
- £24,420 - £26,000 a year
- Full-time
- Hospitality
- Bar
- Supervising experience
Quick apply
Quality Manager
WLR Precision Engineering —Nottingham
- £45,000 - £50,000 a year
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
Deputy Complaints Manager
George Eliot Hospital NHS Trust —Nuneaton
- £32,073 - £39,043 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Referral programme
3d
Store Manager
The Coffee House —Burton-On-Trent
- Up to £34,195 a year
- Full-time
- Management
- Travel
- Leadership
Quick apply
12h
Driver Support Manager
HealthNet Homecare —Swadlincote
- £37,440 a year
- Full-time
- Customer service
- Computer literacy
- Team management
- Employee assistance programme
- Employee discount
7h
Operational Site Lead
Aspiro Healthcare —Derby
- £14.50 an hour
- Full-time
- Customer service
- Team management
- Organisational skills
- Free parking
Quick apply
14d
Shift Team Leader
Magnavale Ltd —Holmewood
- From £32,000 a year
- Full-time
- Forklift
- Team management
- Warehouse experience
- Free parking
Quick apply
14d
Manager
Six Spa —Wigston Magna
- From £32,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
5d
Operations Manager
Mitie —Derby
- £40,000 a year
- Full-time
- Management
- Leadership
- Communication skills
8d
Talent Acquisition Manager – Contingent Workers
Metropolitan Police —Kilburn
- £45,986 - £48,995 a year
- Full-time
- Customer service
- English
- Analysis skills
REGISTERED MANAGER – CHILDREN'S RESIDENTIAL HOME
Independant Community Support Ltd. —Loughborough
- £38,307.87 - £62,683.86 a year
- Full-time
- Childcare
- Management
- Supervising experience
- Free parking
- Annual leave
Quick apply
Production Manager
Electronic Assembly Services Ltd —Ashby-De-La-Zouch
- Overtime
- Data analysis skills
- Assembly
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
Store Manager
United Carpets —Alfreton
- Up to £30,000 a year
- Weekend availability
- Management
- Sales
- Driving
- Store discount
- Employee discount
Quick apply
6d
Store Manager
Aldi —Tamworth
- £52,910 - £69,000 a year
- Annual leave
Manufacturing Quality Lead
Incora —Derby
- Up to £50,000 a year
- Full-time
- Engineering
- Microsoft Office
14d
Customer Service Advisor
SIP Industrial Products Ltd —Shepshed
- From £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Employee discount
Quick apply
6d

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complaints manager jobs near chellaston, dby

Shift Operations Manager

Magnavale Ltd
Chesterfield

Quick apply

Job details

Full-time
From £40,000 a year
14 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Facilities management
Shift management
Project management
Organisational skills
Project management software
Leadership
Communication skills

Full job description

Overview
We are seeking a dedicated and experienced Shift Operations Manager to oversee our operations at our Chesterfield location. The ideal candidate will be responsible for ensuring that all site activities are conducted efficiently, safely, and in accordance with company policies. This role requires strong leadership skills, excellent communication abilities, and a commitment to maintaining high standards of quality and safety.

This role is part of the new operational management structure at Magnavale Chesterfield Ltd, created following a review of the site’s management layers. The Shift Operations Manager provides the primary leadership presence on shift, with direct accountability for the performance, safety, and welfare of the entire shift team.

Responsibility

Shift Leadership & Management

Have full responsibility for the management and performance of the shift, including deployment of all Team Leaders and operatives within agreed resource parameters.
Manage effective communications across all departments to ensure that all personnel have the information required to carry out their tasks accurately and on time.
Lead by example at all times, setting the standard for conduct, performance, and professionalism on shift.
Motivate, support, and develop Team Leaders and operatives within remit; conduct back-to-work interviews and manage any disciplinary matters at first-line level.
Be flexible in time management to meet challenging operational requirements and support business growth.

Operations & Customer Service

Liaise with operatives, Shift Team Leaders, and the Site Manager to co-ordinate all coldstore activities across the shift.
Liaise with the administration function and transport providers; take corrective actions within the store as necessary.
Co-ordinate the unloading and storing of deliveries, including handballing of containers or product as required.
Co-ordinate the correct picking, loading, and despatching of all orders.
Ensure that extra work is not undertaken on loads without agreement for additional charges.
Be a super-user for the site handheld scanner system.
Provide information to the Site Manager to allow for the correct reporting of agreed KPIs.
Carry out duties in such a way as to protect the integrity of products within the care of the Company at all times.

Health, Safety & Quality

Raise awareness of, and ensure full compliance with, all H&S, legal, quality, and safety standards on shift.
Take a key role in implementing, maintaining, communicating, and co-ordinating food safety and quality systems, ensuring the site meets or exceeds its legal obligations.
Ensure that Critical Control Points (CCPs) are effectively monitored and that corrective actions are taken where necessary.
Ensure the correct and proper use of all equipment, machinery, and MHE by all operatives; operate all MHE within personal training capabilities and company authorisation.
Using the non-conformance procedure, report and, where required, take ownership of any damages or defects to property or work equipment.
Be responsible for ensuring the cleanliness of the coldstore and all other operational areas; undertake and direct regular hygiene duties.
Monitor and adhere to document control and records management across the Company in respect of all quality or H&S related documents.
Attend HACCP, H&S, and operational review meetings as required.
Ensure that suitable and sufficient risk assessments, safe systems of work, and work instructions are in place for all work areas within remit.
Understand, adhere to, and actively promote the Company’s Quality Management System (QMS) and Health and Safety (H&S) systems.

Key Measures

Operational productivity — pallets per man hour

Vehicle turnaround times

Absence statistics

Team development and engagement

Customer complaint levels

Internal and external audit results

Stock accuracy / put-away location accuracy

CCP compliance

KPI reporting accuracy and timeliness

Job Type: Full-time

Pay: From £40,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in chellaston, dby

Shift Operations Manager

Complaints Manager

SEND Team Manager (Tribunals, Complaints and Resolutions)

Assistant Restaurant Manager

Bar Manager

Quality Manager

Deputy Complaints Manager

Store Manager

Driver Support Manager

Operational Site Lead

Shift Team Leader

Manager

Operations Manager

Talent Acquisition Manager – Contingent Workers

REGISTERED MANAGER – CHILDREN'S RESIDENTIAL HOME

Production Manager

Store Manager

Store Manager

Manufacturing Quality Lead

Customer Service Advisor

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