Customer services and enquiries assistant Work, Jobs in Chelmsford, Eng (with Salaries)

Customer Services and Enquiries Assistant
Anglia Ruskin University —Chelmsford
- £26,707 - £30,378 a year
- Full-time
- CRM software
- Organisational skills
- Relocation assistance
3d
Business Services Assistant Receptionist
Essex Police and Kent Police —Chelmsford
- From £25,242 a year
- Part-time
- Microsoft Word
- Databases
- Administrative experience
- Free parking
- Annual leave
1d
Medicines Counter Assistant
Vineyards Pharmacy —Great Baddow
- £12.71 - £13.00 an hour
- Part-time
- Sales
- Merchandising
- Cleaning
Quick apply
12d
Events Assistant
Anglia Ruskin University —Chelmsford
- £26,707 - £30,378 a year
- Part-time
- Customer service
- University
- Travel
- Relocation assistance
9d
Retail Sales Assistant (temporary)
French Connection —Braintree
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Conflict management
- Cleaning
- Store discount
- Employee discount
Quick apply
5d
Clinic Assistant/Receptionist at Lexden Chiropractic and Back Pain Clinic
Chiro Health Ltd —Colchester
- £12.71 an hour
- Part-time
- Computer literacy
- Administrative experience
- Front desk
Quick apply
1d
Sales & Operations Assistant
Impact Academies —Chelmsford
- From £12.71 an hour
- Part-time
- Hybrid work
- CRM software
- Experience working with children
- Computer skills
Quick apply
9d
Sales Support Administration Assistant
Hewes Security —Woodham Ferrers
- Full-time
- Microsoft Word
Weekend Client Care Advisor
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Weekends only
- Hospitality
- Front desk
- Communication skills
- Annual leave
- Employee discount
9d
Agent Support Assistant
iad UK —Bishop's Stortford
- £27,000 a year
- Full-time
- CRM software
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
Pharmacy Dispenser
Vineyards Pharmacy —Great Baddow
- £12.71 - £13.00 an hour
- Part-time
- Medication administration
- Patient care
- In-person
Quick apply
12d
Ward Administrator (Bank)
Nuffield Health —Brentwood
- Up to £13.10 an hour
- Part-time
- IT
- Typing
8d
Sales & Marketing Assistant
Nuovo Clinic —Braintree
- £14 - £20 an hour
- Full-time
- Hybrid work
- CRM software
- Social media management
- Computer literacy
Quick apply
4d
Administration Apprentice
Central Training Group —Southend-on-Sea
- £21,149.44 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
9d
Part-Time Business & Brand Assistant
Empress of Lashes Ltd —London Borough of Havering
- £11 - £13 an hour
- Part-time
- Microsoft Word
- Google Suite
- Social media management
- Free parking
- Flexitime
Quick apply
Office Administrator/PA
Figure of Eight Education —Westcliff-on-Sea
- £12.80 - £17.00 an hour
- Temporary
- Google Suite
- Customer service
- Computer literacy
Quick apply
12d
Customer Experience Team Assistant
London Drainage Facilities (LDF) —Ongar
- £23,000 a year
- Full-time
- In-person
- Communication skills
Junior Sales Assistant
BlackWolf Marketing —Dartford
- £500 - £800 a week
- Weekend availability
- Customer service
- Driving
- In-person
- Flexible schedule
- Referral programme
Quick apply
1d
Medical Records Assistant
Holmes and Hills LLP —Colchester
- Microsoft Outlook
- Analysis skills
- Data entry
- Employee assistance programme
- Life insurance
4d
Weekend Showroom & Sales Assistant – Wellbeing Products
The Tub Company —Sudbury
- £13 - £15 an hour
- Part-time
- Bilingual
- Sales
- Customer service
- Free parking
Quick apply
10d

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customer services and enquiries assistant jobs near chelmsford, eng

Customer Services and Enquiries Assistant

Anglia Ruskin University -
Chelmsford

Apply Now

Job details

Permanent | Full-time
£26,707 - £30,378 a year
3 days ago

Benefits

Relocation assistance
Company pension

Qualifications

Live chat
CRM software
Record keeping
Customer communication
Inbound customer enquiry call handling
Organisational skills
Customer interaction
Information Technology

Full job description

About ARU:

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).
ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

About the Role:

We are looking for a highly motivated and customer-focused individual to join our Customer Services and Enquiries Team, supporting prospective students and applicants throughout their journey to ARU.

As a Customer Services and Enquiries Assistant, you will be one of the first points of contact for future students, providing high-quality advice and guidance across a range of communication channels, including telephone, email, live chat, social media and digital platforms. Your role will be vital in ensuring that every prospective student receives an excellent experience, helping them make informed decisions about studying at ARU.

Working in a fast-paced and dynamic environment, you will manage enquiries relating to courses, entry requirements, fees, scholarships, applications and admissions processes. You will support applicants from initial enquiry through to enrolment, ensuring questions are resolved professionally, accurately and efficiently.

You will utilise a range of systems including CRM platforms, admissions systems and AI-powered communication tools to maintain accurate applicant records, manage enquiry workflows and support effective communication with prospective students. Working closely with colleagues across Admissions, Student Recruitment, Information Technology and other university teams, you will contribute to a seamless applicant experience.

The successful candidate will have substantial customer service experience, ideally gained within a contact centre, advisory or customer-facing environment. You will be an excellent communicator with strong organisational skills and the ability to manage multiple priorities while maintaining a high standard of service. Experience of handling complex enquiries, using CRM systems and working confidently with technology will be essential.

We are seeking someone who is proactive, adaptable and committed to delivering outstanding customer service. If you enjoy helping people, solving problems and working collaboratively as part of a team that directly contributes to ARU's student recruitment success, we would love to hear from you.

Informal enquiries can be made to Sean Rowlatt, Senior Admissions Manager - Applicant Services, at [email protected]

Find out more about working with us and how we recruit.

We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates.

We value diversity at ARU and welcome applications from all sections of the community.

We have a responsibility to ensure that all employees are eligible to live and work in the UK and will conduct Right to Work checks in line with UKVI’s Right to Work policy and our own institutional policy. Furthermore, we must note:

Applicants applying from outside the UK: At this time, ARU is unable to sponsor applicants applying from overseas for a Worker Route visa.
Applicants already in the UK: ARU is unable to offer Worker Route visa sponsorship to applicants whose salary does not meet our minimum sponsorship threshold, which aligns with roles at Grade 6 and above.

Committed to being inclusive and open to discuss flexible working.

We reserve the right to close this vacancy once we have received sufficient applications.

Guidance Notes:

Please download the Job Description Person Specification for key requirements. To apply, demonstrate how your skills and experience meet the criteria.

Apply Now

Refine Your Search

customer services and enquiries assistant jobs in chelmsford, eng

Customer Services and Enquiries Assistant

Business Services Assistant Receptionist

Medicines Counter Assistant

Events Assistant

Retail Sales Assistant (temporary)

Clinic Assistant/Receptionist at Lexden Chiropractic and Back Pain Clinic

Sales & Operations Assistant

Sales Support Administration Assistant

Weekend Client Care Advisor

Agent Support Assistant

Pharmacy Dispenser

Ward Administrator (Bank)

Sales & Marketing Assistant

Administration Apprentice

Part-Time Business & Brand Assistant

Office Administrator/PA

Customer Experience Team Assistant

Junior Sales Assistant

Medical Records Assistant

Weekend Showroom & Sales Assistant – Wellbeing Products

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