Accounting support occupations Work, Jobs in Chineham, Ham (with Salaries)

Arrears & Collections Associate
Castle Trust Bank —Basingstoke
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Reconciliation Analyst
Southern Communications Group —Basingstoke
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Free parking
- Employee assistance programme
Accounts Payable Senior Assistant
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £28,392 - £31,157 a year
- Full-time
- Oracle
5d
Reconciliation Analyst
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Quick apply
Purchase Ledger Clerk Trainee
Centerprise International —Basingstoke
- Full-time
- Hybrid work
- QuickBooks
- Free parking
Quick apply
Purchase Ledger Clerk
Wellington Estates —Stratfield Saye
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Hotel
- Free parking
- Employee discount
14d
Bookkeeper - Part Time
Genesis Publications Ltd —Guildford
- £16,000 - £19,000 a year
- Part-time
- Microsoft Excel
- Accounting
- IT
- Gym membership
Quick apply
11d
Accounts Payable Assistant
A1 Wokingham Car Spares & Scrap Metal —Winnersh
- From £25,000 a year
- 8 hour shift
- Microsoft Office
- Accounting
- In-person
Quick apply
7h
Payments Administrator
MotorEasy —Reading
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Referral programme
Quick apply
4d
Accounts and Finance Officer
Advantos Services —Swallowfield
- £33,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Accounts Receivable Admininstrator - GB
DeLaRue NewCo Ltd GBR DRBGB —Basingstoke
- Communication skills
Quick apply
14d
Assistant Accountant (Full-time)
51Degrees —Reading
- £25,000 - £35,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Maths
- Bachelor's degree
- Work from home
- Life insurance
Quick apply
12d
Supplier Invoice & Staff Expenses Administrator
BNP Paribas —Basingstoke
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
Bookkeeper - Part Time
British Swimming Pool Federation —Andover
- £20 - £25 an hour
- Part-time
- Hybrid work
- Computer literacy
- Maintenance
- Accounting
Quick apply
11d
Part-Time Accounts Assistant - Job Share
DLW Accounting Ltd —Alton
- From £15 an hour
- Part-time
- Hybrid work
- Accounting
- QuickBooks
- Tax experience
- Free parking
Quick apply
2d
Farm Administrator
Herriard Estates —Basingstoke
- £25 - £30 an hour
- Part-time
- Administrative experience
- Data entry
- Contracts
- Free parking
- Flexible schedule
Quick apply
12d
Bookkeeper (Self -Employed or Employed will be considered)
British Swimming Pool Federation —Andover
- £20 - £25 an hour
- Part-time
- Hybrid work
- Computer literacy
- Maintenance
- Accounting
Quick apply
10d
Accounts Assistant
Building Materials Nationwide —Twyford
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Employee assistance programme
Quick apply
14d
1. Money Adviser / Caseworker
Citizens Advice West Berkshire —Newbury
- £21,840 a year
- Part-time
- In-person
- Free parking
Quick apply
6h
Credit Controller (Part Time)
LISTER WILDER LTD —Wallingford
- Up to £30,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
6h

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accounting support occupations jobs near chineham, ham

Arrears & Collections Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£28,000 - £32,000 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Communication skills
Negotiation

Full job description

“Help deliver fair customer outcomes whilst safeguarding the bank.”

At Castle Trust Bank, we are a specialist UK challenger bank providing property mortgages, retail finance lending and savings products to a wide range of customers. As we continue to grow and evolve, protecting our customers and the Bank from fraud is more important than ever.

We are looking for an Arrears & Collections Associate to join our Property division. This role focuses on managing customer interactions related to maturing loans, addressing arrears, and ensuring effective recovery processes. Main responsibilities will include negotiating repayment solutions, assessing customer circumstances (including vulnerabilities), and initiating recovery actions when necessary. You will be involved in the following:

The role will be on a hybrid working arrangement, 3 days a week from our Basingstoke office (Monday and Wednesday compulsory, the other day optional) and the rest of the week from home.

What you’ll deliver

As part of our Collections team, you will:

Engage with customers to ensure loan repayments by maturity dates.
Manage arrears cases, understanding customer financial circumstances to find suitable resolutions.
Recommend bespoke support strategies to the Customer Service and Collections Manager.
Initiate recovery actions, including appointing receivers or solicitors when required.
Plan and prioritise workload, ensuring compliance with regulatory standards.
Maintain up-to-date knowledge of regulatory requirements and internal policies.

What we are looking for in you…

Key Skills and Experience:

Collections/Arrears Management: Proven experience in managing collections and recoveries.
Negotiation and Problem-Solving: Strong ability to negotiate repayment arrangements, resolve complaints, and handle objections effectively.
Telephony Skills: Experience in customer communication, with a focus on probing, questioning, and showing empathy.
Regulatory Knowledge: Understanding of customer vulnerability, Consumer Duty, and available support options.
Technical Proficiency: Competent in Microsoft Office and navigating multiple systems during customer interactions.

Desirable Skills:

Authority to agree on payment arrangements or concessions.
Experience in customer service related to completed mortgage loans.

Core Attributes:

Strong communication, relationship-building, and decision-making abilities.
Commitment to delivering excellent customer service while ensuring compliance with regulations.
Motivation to support business success and prioritise positive customer outcomes.

Why join Castle Trust Bank?

Competitive salary (£28,000 to £32,000, dependent on experience)
Performance bonus (based on individual and company performance)
Generous contributory pension through Hargreaves Lansdown
Life Assurance
25 days’ holiday + option to buy/sell 5 days
Additional paid volunteering day
Private healthcare through Equipsme (includes cash back for Dental and Optical treatment)
Free access to BHSF Rise EAP to support colleague health and wellbeing
Gym discounts
Season ticket travel loans (if applicable)
A supportive, inclusive culture where your work has real impact

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

Check out our careers page: https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

accounting support occupations jobs in chineham, ham

Arrears & Collections Associate

Reconciliation Analyst

Accounts Payable Senior Assistant

Reconciliation Analyst

Purchase Ledger Clerk Trainee

Purchase Ledger Clerk

Bookkeeper - Part Time

Accounts Payable Assistant

Payments Administrator

Accounts and Finance Officer

Accounts Receivable Admininstrator - GB

Assistant Accountant (Full-time)

Supplier Invoice & Staff Expenses Administrator

Bookkeeper - Part Time

Part-Time Accounts Assistant - Job Share

Farm Administrator

Bookkeeper (Self -Employed or Employed will be considered)

Accounts Assistant

1. Money Adviser / Caseworker

Credit Controller (Part Time)

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