Medical secretary Work, Jobs in Chipping Ongar, Ess (with Salaries)

Medical Receptionist / Care Navigator
PrimaryCareCareers —Brentwood
- Monday to Friday
- Front desk
- IT
- Communication skills
- Free parking
- Flexible schedule
3d
Medical Receptionist & Practice Coordinator
Ben Cohen Osteopathy —Epping
- £13.75 - £14.20 an hour
- Full-time
- Computer literacy
- GP surgery experience
- Travel
- Employee discount
Quick apply
1d
Bank Medical Secretary
Bupa —London
- £17 an hour
- Part-time
- Customer service
- Computer literacy
- Administrative experience
- Employee discount
- Gym membership
Quick apply
Medical Secretary Team Leader
OCL Vision —London
- £37,000 - £38,000 a year
- Full-time
- English
- Microsoft Office
- Supervising experience
- Employee discount
- Sick pay
Quick apply
5d
Bookings Coordinator and Medical Secretary
Phoenix Hospital Group —London
- Hospital
- Customer service
- Microsoft Office
Quick apply
1d
Lead Medical Secretary
Lambeth Walk Group Practice —London
- £23,088 a year
- Part-time
- GP surgery experience
- Supervising experience
- Team management
Quick apply
10d
Medical Secretary - Bank
Mayo Clinic —London
- Part-time
- CRM software
- Microsoft Outlook
- English
Receptionist/Administrator
Ambra Aesthetic Clinic —London
- From £16.50 an hour
- Part-time
- Microsoft Outlook
- English
- Administrative experience
Quick apply
2d
Medical Secretary/Administrator
OCL Vision —London
- £30,500 - £31,500 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Employee discount
- Sick pay
Quick apply
5d
Medical Secretary
High Street Surgery —Waltham Cross
- From £12.71 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
Dental Receptionist
Dental By Design —London
- £26,000 - £30,000 a year
- Part-time
- Customer service
- Organisational skills
- In-person
- Employee discount
- Sick pay
Quick apply
GP Receptionist/Administrator
The Robins Surgery —Romford
- £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Front desk
- Free parking
Quick apply
9d
Senior Medical Secretary
HCA Healthcare UK —London
- Full-time
- Hospital
- Computer literacy
- Administrative experience
- Employee discount
5d
Medical Receptionist/Administration
Skin Care Network (Barnet) Ltd —Barnet
- From £29,250 a year
- 8 hour shift
- GP surgery experience
- Administrative experience
- Accounting
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Dental Receptionist/treatment coordinator
Barkingside Dental Care Ltd —Barkingside
- Full-time
- In-person
Quick apply
Medical Receptionist
Harley Clinic —London
- £28,000 - £36,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Front desk
Quick apply
2d
Medical Secretary / Reception Support
Helix Medical Centre —Bishop's Stortford
- £12.71 an hour
- Full-time
- Hospital
- Organisational skills
- Typing
- Free parking
- Annual leave
Quick apply
Medical Secretary
The Sloane Court Clinic —London
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Flexitime
- Work from home
Quick apply
10d
Dental Receptionist
Smile Welling Dental Care —Welling
- From £12.71 an hour
- Part-time
- Social media management
- Administrative experience
- Computer skills
Quick apply
Medical Receptionist/Administrator
Collingwood Road Surgery —Witham
- £12.71 an hour
- 12 hour shift
- Organisational skills
- Front desk
- IT
Quick apply

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Medical Receptionist / Care Navigator

PrimaryCareCareers -
Brentwood

Apply Now

Job details

Permanent
3 days ago

Benefits

Free parking
Company pension
Flexible schedule
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Complaint handling
Patient service
Appointment booking and call handling
Medical reception and administration experience
Front desk
IT
Patient record updating
Managing patient records
Signposting to community resources
Communication skills

Full job description

About the Role

Tile House Surgery is seeking an enthusiastic, proactive medical receptionist/care navigator to join our friendly and supportive team. This role is offered on a part-time basis of 24 hours per week, Monday to Friday. This will take the form of 4 x 6-hour shifts (a mix of 7:30am–1:30pm and 1:00pm–7:00pm).

This is a vital front-line role, central to ensuring our patients receive a positive experience and are supported to access the right services at the right time. As a medical receptionist/care navigator, you will be the first point of contact for patients, dealing with queries face-to-face, online and by telephone. The role is varied and goes beyond answering phones and booking appointments, playing an important part in supporting clinical staff and keeping practice systems running smoothly.

Key responsibilities:

Greeting and directing patients in a professional and friendly manner
Booking, cancelling and rearranging patient appointments
Navigating patients to the most appropriate clinician
Answering telephone calls promptly and efficiently
Managing incoming emails in line with practice procedure
Registering new patients
Handing out letters, completed forms and specimen bottles
Dealing with requests for information, problems and complaints appropriately
Advising patients on practice procedures and services
Assisting GPs and the wider clinical team with requests
Referring patients to local domiciliary and support services
Helping to ensure patient records are accurate and up to date

About the Candidate

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:

Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
Experience of working with the general public, being sensitive and empathic in distressing situations.
Ability to work as part of a team.
Strong IT and administration skills, with a high level of accuracy and attention to detail.
Previous medical or healthcare receptionist experience is desirable but not essential.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

Full training will be provided on our clinical database.

About Us

Tile House Surgery is a large training practice, serving a patient population of 13,500. We pride ourselves on the level of care we provide to our patients and staff. We operate the SystmOne clinical system and have a history of high QOF achievement and a CQC rating of Good across all domains.

We can offer the following benefits:

Supportive and friendly environment
Flexible working hours within the constraints of surgery opening hours and cover required
Peer support
25 days' holiday (pro rata) + bank holidays
NHS pension
Free on-site parking

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Apply Now

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