Residential team leader Work, Jobs in Chislehurst, Gtl (with Salaries)

Regional Performance Manager
AXA —London
- From £45,000 a year
- Project management
- Contracts
- Negotiation
Accommodation and Community Services Lead (Kent)
Aspens Charities —Royal Tunbridge Wells
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- In-person
- Paid training
- Employee assistance programme
Quick apply
3d
Team Leader - Children's Residential Support Worker - Full Time
Harmony Residential Homes Ltd —Walthamstow
- £33,524 - £36,044 a year
- Full-time
- Driving
- In-person
Quick apply
Team Leader (Full Time)
Globe Court Care Home —London
- £14.50 an hour
- Full-time
- In-person
- Care plans
- Leadership
- Free parking
Quick apply
8d
Canvassing Team Manager – Milk & More- Residential
Milk & More —Hanworth
- £27,369 a year
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Annual leave
- Employee discount
Quick apply
Team Leader- Woodland Court
Active Care Group —Caterham
- £35,040.10 a year
- Weekend availability
- Care plans
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Block Manager
The Acorn Group —Bromley
- Full-time
- Microsoft Office
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
Team Leader Children's Home
The Medusa Project —Brockley
- £18.60 an hour
- Full-time
- IT
- In-person
- Care plans
- Free parking
- Annual leave
Quick apply
4d
Team Leader
Abacus Care & Support —Twickenham
- £14.10 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Annual leave
Quick apply
4d
Children's Residential Support Worker
Zone Central —Catford
- £24,765 - £25,350 a year
- Weekend availability
- Childcare
- Cooking
- Experience working with children
- Sick pay
Quick apply
Residential Support Worker
Seed of Light —Canvey Island Winter Gardens
- £14.00 - £14.50 an hour
- Full-time
- Childcare
- Experience working with children
- Driving
Quick apply
9d
Registered Manager – Children's Residential Home (EBD)
Excelcare Holdings —London
- Up to £70,000 a year
- Full-time
- Management
- Care plans
- Leadership
- Annual leave
Quick apply
9d
Team Leader/Deputy Manager
Beacon Haven Ltd —London
- £40,000 a year
- Nights as needed
- Childcare
- Supervising experience
- Organisational skills
Quick apply
Team Leader
Silver Birch Care Holdings —Greenford
- £17.10 an hour
- Weekend availability
- Childcare
- Driving
- Employee assistance programme
- Referral programme
Nursing Home Manager (RGN)
Aiyara Partners —London
- £90,000 a year
- Full-time
- Nursing home
- Organisational skills
- In-person
Quick apply
CQC Registered Manager - Residential Care
Care Services —Palmers Green
- £45,000 - £50,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
Team Leader
High View Care Services —London
- £27,219 - £28,699 a year
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
- Health & wellbeing programme
- Flexitime
Quick apply
Social Care Team Leader
CHOICE SUPPORT —Wandsworth
- Up to £28,068 a year
- Part-time
- Microsoft Outlook
- Management
- Driving
- Health & wellbeing programme
Quick apply
4d
Residential Children's Support Worker
EduCare Support Ltd —Enfield
- £14 an hour
- Overtime
- In-person
- Care plans
- Free parking
- Annual leave
Quick apply
Lettings Manager
The Acorn Group —London
- Up to £60,000 a year
- Full-time
- Management
- Sales
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply

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Regional Performance Manager

AXA -
London

Apply Now

Job details

Permanent
From £45,000 a year

Qualifications

Facilities management
Project management
Relationship management
Contracts
Negotiation

Full job description

Job Description:

About AXA:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.

Job overview:

Join AXA UK as a Regional Network Performance Manager within the building repair and surveyor network and become the vital front-line link between AXA and our regional contractor panel. You’ll be responsible for the day-to-day management and motivation of contractors within your designated region, ensuring the consistent delivery of key targets across quality, cost control, customer satisfaction, and claims progression efficiency. Leveraging the powerful Cotality platform, you'll monitor performance, drive improvements, and foster strong relationships to support AXA’s commitment to excellence. If you're passionate about operational excellence and stakeholder management, this is an exciting opportunity to make a meaningful impact within a leading insurer.

Key responsibilities:

Oversee regional contractors to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) across claims, including scope, spend, leakage, customer service, and repair quality.
Lead data-driven performance reviews with contractors to identify improvements and agree on action plans, supported by insights from key stakeholders.
Enforce adherence to AXA’s pricing, scope, and leakage targets via audits and cost management.
Manage resource capacity to ensure adequate skills and staffing for current and surge claim volumes, balancing commercial and retail needs.
Monitor claims flow, intervening to prevent delays and ensure timely completion.
Act as the escalation point for complex or high-profile claims, ensuring swift resolution and clear communication.
Ensure compliance with Cotality platforms for policyholder engagement, data accuracy, and estimate submission.
Collaborate with suppliers and internal teams to develop best practices, foster innovation, and improve claims quality and customer experience.

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

Your skills & experience:

Extensive experience managing external suppliers and contracts in property claims, building, or facilities management.
Strong technical knowledge of building pathology, repair methods, and construction for residential and commercial properties.
Proven ability to motivate partners to meet performance targets and SLAs.
Proficiency in Xactware, Cotality, and claims management tools for performance monitoring.
Excellent negotiation, interpersonal, and conflict resolution skills to influence contractors and communicate with stakeholders.
Strong project management skills to deliver change under challenging conditions.
Exceptional relationship management, including experience working with diverse cultural teams, such as Indian operations.
Good commercial acumen with a solid understanding of claims processes, business strategy, and change management.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

How to apply:

To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [email protected].

We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.

#LI-Hybrid

Salary: From £45,000 dependent on experience

Apply Now

Refine Your Search

residential team leader jobs in chislehurst, gtl

Regional Performance Manager

Accommodation and Community Services Lead (Kent)

Team Leader - Children's Residential Support Worker - Full Time

Team Leader (Full Time)

Canvassing Team Manager – Milk & More- Residential

Team Leader- Woodland Court

Block Manager

Team Leader Children's Home

Team Leader

Children's Residential Support Worker

Residential Support Worker

Registered Manager – Children's Residential Home (EBD)

Team Leader/Deputy Manager

Team Leader

Nursing Home Manager (RGN)

CQC Registered Manager - Residential Care

Team Leader

Social Care Team Leader

Residential Children's Support Worker

Lettings Manager

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