Call assist Work, Jobs in Colchester, Eng (with Salaries)

First Contact Navigator
CARA (Centre for Action on Rape and Abuse) —Colchester
- £24,496 - £26,845 a year
- Full-time
- Hybrid work
- English
- Data entry
- Phone etiquette
- Health & wellbeing programme
- Sick pay
Quick apply
Office Administrator
Colchester Dairy Limited —Colchester
- £12.71 an hour
- Temporary
- Microsoft Outlook
- Sales
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Customer Service Advisor
NFU Mutual Agency —Colchester
- £25,000 - £27,000 a year
- Full-time
- Sales
- IT
- Communication skills
- Free parking
Care Coordinator
Stivic Care Services Ltd —Colchester
- £27,000 - £28,500 a year
- Weekend availability
- Organisational skills
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Phone Assistant and shop floor assistant
The Fish Inn —Clacton-on-Sea
- From £12.21 an hour
- Part-time
- Sales
- Merchandising
- Basic maths
Quick apply
14d
Internal Sales & Warehouse Assistant
D Zambelis Ltd —Chelmsford
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
4d
Scheduler
Dalkia Facilities —Ipswich
- £26,000 a year
- Full-time
- Annual leave
- Employee assistance programme
13d
Customer Fulfilment & Logistics Coordinator
Zeelandia Ltd —Colchester
- £26,500 - £28,500 a month
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
- Employee assistance programme
Quick apply
11d
Veterinary Receptionist
Ryder-Davies & Partners —Woodbridge
- From £12.88 an hour
- Part-time
- Organisational skills
- Front desk
- In-person
- Employee discount
Quick apply
Administrative Assistant
MSW —Maldon
- £14 - £20 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
1d
Support Worker
The Conifers —Colchester
- £12.82 an hour
- Full-time
- Childcare
- Working with children
- Driving
- Free parking
- Paid training
Quick apply
6d
Contracts Administrator
Munro Building Services —Colchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Care Assistant
Helping Hands Homecare —Chelmsford
- £15.90 an hour
- Care plans
- Annual leave
- Referral programme
Quick apply
5d
Office Admin
ecommerce supply chain ltd —Hemingstone
- £24,420 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Administrator
Nayland Care Agency Ltd —Copdock
- From £13.25 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Communication skills
- Free parking
Quick apply
Front of House Team Member
Burnt House Vineyard —Stowmarket
- Up to £12.71 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
7d
Night Care Assistant
Novocare - Delamer House —Walton-on-the-Naze
- £13.01 an hour
- Part-time
- English
- Driving
- IT
- Free parking
- Referral programme
Quick apply
7d
Night Senior Care Assistant
Black Swan Care Group —Clacton-on-Sea
- £14.55 an hour
- Weekend availability
- Microsoft Outlook
- Medication administration
- Care experience
- Free parking
- Paid training
Quick apply
Hotel Receptionist
Retreat East Ltd —Ipswich
- £26,436.84 a year
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
- Employee discount
Quick apply
5d

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call assist jobs near colchester, eng

First Contact Navigator

CARA (Centre for Action on Rape and Abuse)
Colchester

Quick apply

Job details

Full-time
£24,496 - £26,845 a year

Benefits

Health & wellbeing programme
Sick pay

Qualifications

Multilingual
English
Data entry
Phone etiquette
Communication skills
Negotiation

Full job description

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

If you are interested in applying, please visit our website for more details and an application form; https://caraessex.org.uk/vacancies.php

First Contact Navigators

The First Contact Navigator play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First Contact Navigators across Esse and the post liaises with clients, the CARA team and external agencies, providing advice, support and information.

The First Contact Navigator will engage with individuals who are experiencing, or who have experienced, sexual violence and or sexual abuse who require information, signposting and short-term support. You will be the first contact and conduct first meetings, managing your own caseload and co-ordinating personalised support for individuals on their pathway to wellbeing. You will have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. You will support people who use CARA services to make informed decisions about their wellbeing, maximising their independence and engaging in appropriate community or clinical resources. You will work collaboratively with service users, the CARA team and other professional agencies to navigate and coordinate services.

The main responsibilities of the post are:

· To act as a first point of contact for new referrals and enquiries, providing information, emotional support, advice and signposting.

· To complete first contact calls and assessments with clients over the telephone.

· To ensure information about new referrals/enquiries is accurately recorded on CARA’s database in real time.

· To work collaboratively and build trust with service users, agencies, personal and professional support networks to collate relevant information to effect individualised support requirements.

· To assess and engage service users not currently engaged in appropriate specialist sexual violence services.

· To seek and respond to referrals from a variety of internal and external sources.

· To assist survivors and relatives/supporters of survivors in understanding the range of resources and services available to them.

· To support service users to engage effectively with appropriate services to meet their individual needs and aspirations.

· To work as a link between clients, CARA staff and external agencies, ensuring appropriate information is passed on.

· To work closely with the Essex-wide team of First Contact Navigators and Information and Referral Coordinators to ensure effective referral processes across Essex.

· To act as a point of contact for external agencies making referrals to CARA, answering queries about our referral process.

· To cover the enquiry line and the office phone and deal with enquiries as required.

· To pro-actively promote CARA’s services to external agencies, ensuring they are aware of our referral procedures.

· To contribute to development of promotional information, to ensure information about the referral process is clear and accessible.

· To attend regular team meetings and to work with colleagues to further the objectives of CARA.

· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.

· To report to the Service Development Manager, Head of Operations, CEO and Trustees as required, including the production of regular written reports.

· To be administratively self-servicing.

· To undertake any other related activities as required by the Head of Operations, CEO or the Chair of the Board of Trustees.

· To take on new client, office and administration responsibilities as CARA develops.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy

CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Job Type: Full-time

Pay: £24,496.00-£26,845.00 per year

Benefits:

Health & wellbeing programme
Sick pay

Experience:

supporting vulnerable clients: 1 year (preferred)

Work Location: Hybrid remote in Colchester CO1

Quick apply

Refine Your Search

call assist jobs in colchester, eng

First Contact Navigator

Office Administrator

Customer Service Advisor

Care Coordinator

Phone Assistant and shop floor assistant

Internal Sales & Warehouse Assistant

Scheduler

Customer Fulfilment & Logistics Coordinator

Veterinary Receptionist

Administrative Assistant

Junior IT Support Engineer – MSP Helpdesk - Full Time

Support Worker

Contracts Administrator

Care Assistant

Office Admin

Administrator

Front of House Team Member

Night Care Assistant

Night Senior Care Assistant

Hotel Receptionist

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