Customer service manager Work, Jobs in Coleby, Lin (with Salaries)

Customer Service Manager
Moss Products Group —Lincoln
- From £35,000 a year
- Full-time
- Management
- English
- Supervising experience
- Free parking
- Employee discount
Quick apply
6d
Shift Manager - Customer Experience
DPD Group UK —Lincoln
- £40,000 a year
- Full-time
- Management
- Computer skills
- Communication skills
- Free parking
Quick apply
19h
Customer Experience Manager
Ellis Mather Group Limited —Tuxford
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Referral programme
Quick apply
Business Development Manager (BDM) - Lincoln - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Lincoln
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
7d
Office Manager
Globewell Partners —Grantham
- £30,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
LCV Sales Manager
Pentagon Motor Group —Lincoln
- Sales
- Customer service
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Client Service Manager
Country Court —Nettleham
- £15 an hour
- Weekend availability
- Hospitality
- Annual leave
- Referral programme
Quick apply
6d
Assistant Sales Manager - Audi Lincoln
JCT600 —Lincoln
- £45,000 a year
- Full-time
- Annual leave
- Referral programme
Quick apply
Store Manager - Full Time
Curtis of Lincoln —Lincoln
- From £26,000 a year
- Weekend availability
- Customer service
- In-person
- Retail management
- Employee discount
Quick apply
5d
Healthcare Account Manager- Government & Healthcare Division
The Barcode Warehouse Ltd —Newark-on-Trent
- From £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Contracts
Quick apply
1d
Assistant Manager
Farmfoods —Grantham
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
6d
Sales Office Manager
The Renaissance at Kelham Hall Ltd —Newark-on-Trent
- From £36,000 a year
- Full-time
- Sales
- Administrative experience
- Supervising experience
Quick apply
17h
Enterprise Account Manager
The Barcode Warehouse Ltd —Newark-on-Trent
- From £50,000 a year
- Full-time
- CRM software
- Sales
- Presentation skills
- Employee assistance programme
- Sick pay
Quick apply
4d
Business Development Manager / Sr Sales
Barbon Group Ltd. —Lincoln
- Sales
- Customer service
- Salesforce
- Free parking
- Annual leave
Quick apply
19h
Bar Shift Manager
Wetherspoon The Hykeham Manor —Lincoln
- From £28,676 a year
- Part-time
- Serving
- Hospitality
- Bar
- Free parking
- Store discount
Quick apply
6d
Hotel - Duty Manager
Premier Inn —Lincoln
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
11d
Groundscare Area Sales Manager
Chandlers Farm Equipment —Grantham
- Full-time
- Data entry
- Communication skills
- Time management
- Sick pay
Operations Manager
Morrisons —Retford
- Leadership
- Employee discount
Quick apply
Bar Shift Leader
Wetherspoon The Hykeham Manor —Lincoln
- From £13.41 an hour
- Part-time
- Hospitality
- Bar
- Cooking
- Free parking
- Store discount
Quick apply
6d
Cosmetics Counter Manager
Browns Gainsborough/Estee Lauder —Gainsborough
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
1d

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customer service manager jobs near coleby, lin

Customer Service Manager

Moss Products Group
Lincoln

Quick apply

Job details

Permanent | Full-time
From £35,000 a year
6 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Company events
Employee discount
On-site parking

Qualifications

Management
English
Supervising experience
Team management
IT
Leadership
Communication skills

Full job description

Customer Services Manager

MossRimmer Lincoln

Are you a dynamic people leader with a passion for classic cars and customer excellence.

MossRimmer, are looking for a customer services manager to join our team in Lincoln. This isn’t just another management role. This is your chance to shape the future of customer experience across two legendary brands, working within a team that shares your obsession for all things automotive.

If you live and breathe classic cars, and have the leadership skills to inspire a multi-site team we want to hear from you.

Who we are

MossRimmer is part of the MPG group, a powerhouse in automotive parts sector. We are the go to destination for classic car enthusiasts, restorers, and mechanics across the UK and Europe. From MGBs to Triumphs, from Minis to Land Rovers, we keep the legends on the road.

But we’re not just about parts. We’re about people. Our customers are passionate, knowledgeable and expect the very best. That’s why we need a customer services manager who shares that same fire.

What You Will Be Doing

Leading the Team

You’ll manage our UK Based customer services teams, both onsite in Lincoln and remote. You’ll coach, mentor, and develop your people to deliver outstanding service every single time.

Driving the Performance

Set the standards. Define the process. Monitor the KPIs. You’ll be responsible for service levels, response times, and customer satisfaction across phone, email, chat, and social media channels.

Managing escalations

When things get complex, and in a world of classic cars, they often do, you’ll be the escalation point. From tricky parts queries to commercial issues, you’ll handle them all with calm professionalism.

Improving the experience

You’ll own the customer journey from first contact to resolution. That means monitoring Trustpilot and Google Reviews, identifying recurring issues, and implementing real, lasting improvements.

Aligning the Brands

Moss and Rimmer have their own unique histories and cultures. You’ll help align processes, standardise communication, and create a seamless experience across both brands, while respecting what makes each special.

What we are looking for

Essentials:

3+ years in a team management or coaching role
Proven leadership skills (multi site is a bonus)
Strong, clear communication skills- Written and Verbal
A natural People person with a positive, calm attitude
Experience managing KPIs and delivering against SLAs
Creative problem solving and conflict management skills
Proficiency with common IT suites

Desirable

Genuine passion for classic cars
Strong parts knowledge or a willingness to become an expert
Ability to support the team with technical queries

We want to hear from you if you’re a leader who:

Inspires: your team want to follow you
Delivers: You hit targets and drive improvement
Listens: To customers, to staff, to feedback
Innovates: You spot opportunities and take action
Cares: About the customer, the team and the business

Why Join the MPG family?

Work with Icons: Be part of a business that carries British legends like Moss Europe, Rimmer Bros and SNG Barratt.
Make your mark: We champion innovation. If you have ideas to improve retail performance, you’ll have the platform to implement it.
Flexibility: We understand life happens; we offer flexibility that suits both the business and the Employee.
Career Acceleration: You’re not just filling a seat; you’re building a career, within a growing dynamic group.

Location: Lincoln- With some flexibility to travel to other sites and visit customers.

If you are excited by the prospect of leading customer services for two of the most respected names in the classic car world, we would love to hear from you.

Pay: From £35,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Experience:

Management: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in coleby, lin

Customer Service Manager

Shift Manager - Customer Experience

Customer Experience Manager

Business Development Manager (BDM) - Lincoln - Circa 41k Package- 53k OTE Uncapped

Office Manager

LCV Sales Manager

Client Service Manager

Assistant Sales Manager - Audi Lincoln

Store Manager - Full Time

Healthcare Account Manager- Government & Healthcare Division

Assistant Manager

Sales Office Manager

Enterprise Account Manager

Business Development Manager / Sr Sales

Bar Shift Manager

Hotel - Duty Manager

Groundscare Area Sales Manager

Operations Manager

Bar Shift Leader

Cosmetics Counter Manager

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