Cafe team Work, Jobs in Congresbury, Som (with Salaries)

Customer Service Supervisor
Puxton Park —Weston-super-Mare
- From £13.65 an hour
- Part-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
10d
Sales Assistant
Nudie Jeans —Bristol
- From £13.45 an hour
- Part-time
- English
- Communication skills
- Employee discount
- Flexible schedule
11d
Retail Customer Service Assistant - Nights
bp Retail —Clevedon
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
FOH Supervisor
FED —Bristol
- £13.00 - £13.75 an hour
- Part-time
- Sales
- Customer service
- Organisational skills
- Employee discount
Quick apply
Cheddar Gorge Seasonal Team Member
Longleat Enterprises —Cheddar
- £10.60 - £12.71 an hour
- Weekend availability
- Customer service
- Food service
- Café
- Store discount
- Employee assistance programme
Coffee Barista
Good Coffee / Future of Retail Trading —Caldicot
- £12.71 - £12.89 an hour
- Part-time
- In-person
- Café
- Communication skills
- Employee discount
Quick apply
Sales Advisor
Hotel Chocolat —Street
- £13.05 an hour
- Hotel
- Café
- Employee discount
14d
Cafe Assistant
The Range Home & Leisure —Bristol
- Up to £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Basic maths
- Free parking
- Store discount
Quick apply
Cheddar Gorge Seasonal Team Member
Longleat —Cheddar
- £10.60 - £12.71 an hour
- Weekend availability
- Customer service
- Food service
- Café
- Store discount
- Employee assistance programme
Cafe Assistant
Hanley Farm Shop —Chepstow
- From £12.21 an hour
- Part-time
- Serving
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
Waiter/Waitress
The Newt in Somerset —Wincanton
- Up to £12.92 an hour
- Weekend availability
- Hospitality
- Bar
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
Barista/Front of House
Burra —Bristol
- £12.71 an hour
- Weekend availability
- Serving
- Basic maths
- Café
- Employee discount
Quick apply
5d
Club Host
Rocket padel bristol —Bristol
- £12.71 an hour
- Part-time
- Hospitality
- Management
- First Aid Certification
- Free parking
- Store discount
Quick apply
Barista
Cafe Lido —Portishead
- £13.30 an hour
- Part-time
- Serving
- Hospitality
- Basic maths
- Annual leave
Quick apply
3d
Brunch Cook – Bean & Bread Rogerstone
Bean & Bread —Newport
- £13.50 - £14.00 an hour
- Part-time
- In-person
- Restaurant
- Employee discount
Quick apply
2d
Customer Assistant - Online
Morrisons —Weston-super-Mare
- Annual leave
- Employee discount
Quick apply
7d
Bank Hospitality Assistant (Village)
St Monica Trust —Sandford
- £13.45 an hour
- Part-time
- Food service
- Restaurant experience
- Café
Barista/All Rounder
The Park Bakery —Bristol
- From £13 an hour
- Part-time
- Sales
- Customer service
- In-person
Quick apply
3d
Cafe Team Lead
Cafe Lido —Portishead
- £13.50 - £14.00 an hour
- Full-time
- Hospitality
- In-person
- Leadership
- Annual leave
Quick apply
Front of House/Barista
Flow Bar —Frome
- £10.85 - £13.75 an hour
- Weekend availability
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
20h

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Customer Service Supervisor

Puxton Park -
Weston-super-Mare

Quick apply

Job details

Part-time | Full-time | Part-time upon request
From £13.65 an hour
10 days ago

Benefits

Employee discount

Qualifications

Hospitality
Customer service
Supervising experience
Leadership
Restaurant experience
Communication skills

Full job description

About the Role

We are looking for an enthusiastic and customer-focused Customer Service Supervisor to join our Food & Beverage team.

This is an exciting opportunity for someone who is passionate about delivering exceptional guest experiences and leading by example. Working closely with the Food & Beverage Manager, you will play a key role in developing service standards, coaching team members, and ensuring every guest receives a warm, friendly and memorable experience.

You will be a visible presence on the floor, supporting the team during busy service periods, identifying opportunities for improvement, and helping create a culture where outstanding customer service is at the heart of everything we do.

Key Responsibilities

Customer Experience

Champion exceptional customer service across all areas of the eatery.
Lead by example, demonstrating excellent hospitality and guest engagement.
Ensure every guest receives a warm welcome and outstanding service.
Handle customer feedback, concerns and complaints professionally, resolving issues quickly and effectively.
Monitor customer satisfaction and identify opportunities to enhance the guest experience.

Team Leadership & Development

Support, motivate and coach team members to deliver consistently high service standards.
Deliver customer service training and ongoing coaching sessions.
Assist with onboarding and induction of new team members.
Recognise and celebrate excellent performance within the team.
Promote a positive, collaborative and customer-focused culture.
Assist the Food & Beverage Manager in conducting performance reviews such as staff annual appraisals, probation reviews etc.
Encourage and drive team engagement with socials.
Provide support to the Food & Beverage Manager with Absence Management, team challenges and HR procedures

Operational Support

Support the Food & Beverage Manager with the day-to-day operation of the eatery.
Assist with opening and closing procedures.
Ensure company policies, procedures and service standards are consistently followed.
Monitor cleanliness, presentation and overall guest environment.
Support with stock management, ordering and operational checks where required.
Helping to organise/ run events ensuring smooth operation and customer satisfaction being at the forefront of this.
Ensuring the availability of products or stock that is being advertised to avoid guest disappointment.

Performance & Standards

Monitor service quality and identify areas for improvement.
Help implement initiatives to drive customer satisfaction, repeat visits and positive reviews.
Support the achievement of departmental KPIs and business objectives.
Ensure health and safety, food safety and compliance standards are maintained at all times.

About You

We are looking for someone who:

Has previous experience in a hospitality, café, restaurant or customer service supervisory role.
Is passionate about delivering exceptional customer experiences.
Has excellent communication and interpersonal skills.
Can confidently lead, motivate and develop a team.
Remains calm and positive under pressure.
Is highly organised with strong attention to detail.
Has a hands-on approach and enjoys working alongside the team.
Is flexible and willing to work weekends, evenings and bank holidays as required.

What We Offer

Competitive salary.
Staff discounts.
Opportunities for training and development.
Career progression opportunities within a growing business.
A supportive and friendly working environment.
The opportunity to make a real impact on the guest experience.

How to Apply

If you are passionate about hospitality, enjoy developing people, and thrive on delivering outstanding customer experiences, we'd love to hear from you.

Apply today with your CV and a short cover letter explaining why you'd be a great fit for the role to [email protected]

Pay: From £13.65 per hour

Work Location: In person

Quick apply

Refine Your Search

cafe team jobs in congresbury, som

Customer Service Supervisor

Sales Assistant

Retail Customer Service Assistant - Nights

FOH Supervisor

Cheddar Gorge Seasonal Team Member

Coffee Barista

Sales Advisor

Cafe Assistant

Cheddar Gorge Seasonal Team Member

Cafe Assistant

Waiter/Waitress

Barista/Front of House

Club Host

Barista

Brunch Cook – Bean & Bread Rogerstone

Customer Assistant - Online

Bank Hospitality Assistant (Village)

Barista/All Rounder

Cafe Team Lead

Front of House/Barista

I want to receive the latest job alerts for cafe team in congresbury, som

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