Service administrator Work, Jobs in Coppull, Lan (with Salaries)

Customer Services Administrator
Kelmore Ltd —Chorley
- £27,000 - £30,000 a year
- Full-time
- Customer service
- In-person
- Office experience
- Free parking
Quick apply
1d
Regional Administrator
Eden Futures —Chorley
- £25,000 a year
- Monday to Friday
- Microsoft Office
- Communication skills
- Referral programme
1d
Stroke Charity Administrator
Think ahead stroke —Wigan
- £13,988 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
4h
Recruitment Administrator
Cedar Health and Wellbeing —Euxton
- £28,000 a year
- 8 hour shift
- Customer service
- Microsoft Office
- Human resources
- Free parking
- Employee assistance programme
Quick apply
1d
Receptionist/Administrator
Millenium Care UK —Worthington
- £14 an hour
- Administrative experience
- IT
- Employee assistance programme
8d
Pension Administrator
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust —Wigan
- £25,272 a year
- Full-time
2d
Workforce Systems Administrator
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust —Wigan
- £25,760 - £27,476 a year
- Part-time
12h
Administrator
MWHTreatment —Preston
Administrator (Financial Services)
Cheetham Jackson Ltd —Chorley
- From £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Accounting
Quick apply
8d
Network Administrator
Lancashire and South Cumbria NHS Foundation Trust —Blackburn
- £25,760 - £27,476 a year
- Part-time
- Computer literacy
- Microsoft Office
- Administrative experience
2d
Administrator
Sandstone Care Group —Burscough
- £14.30 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Human resources
- Employee discount
- Referral programme
Network Management Administrator
Lancashire and South Cumbria NHS Foundation Trust —Preston
- £25,760 - £27,476 a year
- Part-time
9d
Client Project Coordinator
Parkingeye Limited —Coppull
- £24,879.84 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
9d
Senior Administrator
Rebuild with Hope Foundation —Wigan Central
- £30,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
1d
Administrator
Network Plus —Preston
- £27,976 a year
- Microsoft Excel
- Microsoft Office
- Communication skills
Quick apply
8d
Full Time Office Administrator/Bookkeper
Taylors Consumables Ltd —Bolton
- £13.50 an hour
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
Quick apply
4d
Office Administrator
Bespoke Credit Hire Limited —Bolton
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
Quick apply
1d
Administrator/Receptionist
Blackpool Teaching Hospitals NHS Foundation Trust —Preston
- £25,272 a year
- Full-time
12h
Receptionist/Administrator
B1 Your Space Ltd —Blackburn
- £13,250 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
7d
Utilities Administrator
Network Plus —Manchester
- £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply

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Customer Services Administrator

Kelmore Ltd
Chorley

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
1 day ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Sage
Customer service
GCSE
Logistics
Office experience

Full job description

About us:

Kelmore Ltd is a award-winning manufacturer of high-quality products for the tiling and flooring industries. We are dedicated to cultivating a positive work environment where every individual is valued, heard and inspired to excel. Our team-oriented culture drives us to achieve success together, with a shared commitment to enjoying the journey along the way.

At Kelmore, we recognise the vital role each employee plays in our collective success and encourage the exchange and development of skills, knowledge and ideas to support both personal and professional growth.

We operate out of our brand-new state-of-the-art manufacturing facility in Chorley, Lancashire with customers situated across the country.

The Purpose:

The role of Customer Services Administrator requires a highly organised, detail-oriented, and motivated individual to assist with the sales ordering process and customer service function of the business.

The right person for this role will have the ability to develop excellent knowledge and understanding of our products and services, and our customer base.

Customer care, building relationships, excellent service and support are the foundations of success for Kelmore and you will be at the heart of this as part of the busy customer services team.

The role offers great opportunity and flexibility to work across a variety of tasks including the sales order process, communication, logistics and overall service to the customer.

As a key member of the Kelmore customer services team, communication and attention to detail is key. This role offers lots of opportunity to develop core skills and an in depth understanding of all areas of the customer service process and building relationships with the customer.

Main Duties:

Work closely with the Customer Services Manager and team to provide excellent service and support to customers and all stakeholders, whilst being proactive to foresee potential inefficiencies and challenges.
Primary point of contact to customers for handling enquiries and requests via phone, email and in person in a professional manner, ensuring customer satisfaction.
Build strong relationships and trust with customers.
Receive and process customer orders, ensuring attention to detail and provide accurate and timely information to customers regarding availability and order status.
Liaise with other departments such as production and accounts to ensure orders are processed on time, in full, with clear communication to colleagues and customers.
Process customer orders on the relevant portal for our transport / logistics partners and ensure all important information, documentation and requirements are completed and communicated clearly.
Update and maintain the customer database with accurate information to ensure customer records and files are up to date.
Use and become competent with Sage software system for the sales order, invoice and stock control process – training will be provided.
Collaborate with other Kelmore departments including sales, marketing, and operations to ensure smooth and efficient communication of customer needs, feedback, and suggestions to continually improve our service to customers.
Carry out various administrative duties such as filing, data entry and document management.
Identify opportunities for improvements in customer service processes and suggest initiatives to enhance efficiency and customer satisfaction.
Participate in training sessions and development activities to maintain and improve product knowledge, company policies, industry trends and service to Kelmore customers.
Receive and delegate sales and technical related correspondence received via phone and the generic company email addresses.
Handle customer complaints in a compassionate manner and work with customers to resolve challenges and problems in a positive way to ensure customer satisfaction.
Complete all required paperwork accurately and on time, including order and invoice related documentation.
Ensure the workplace is clean and adheres to the house keeping standards.
Break cover will be required to ensure the customer service department runs continuously.
Flexibility to work cross functionally in accordance with business needs.

Requirements:

Minimum of four years experience in an office based customer service role.
Three GCSE grade 5 (equivalent to C). Higher education qualifications would be advantageous.
Ability to work under pressure and part of a team.
Sage experience is essential.
Knowledge and experience in logistics / transport is advantageous.

Our Offer to You:

A rewarding position inside a successful, growing, company.
Full training provided with continuous learning and development opportunities.
22 days holiday plus bank holidays and full Christmas shutdown period.
Competitive salary from £27,000 - £30,000, dependent on experience.
Company contributions to a pension plan.

Applications:

This vacancy will be closed once sufficient applications have been received and we therefore recommend applying early.

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service administrator jobs in coppull, lan

Customer Services Administrator

Regional Administrator

Stroke Charity Administrator

Recruitment Administrator

Receptionist/Administrator

Pension Administrator

Workforce Systems Administrator

Administrator

Administrator (Financial Services)

Network Administrator

Administrator

Network Management Administrator

Client Project Coordinator

Senior Administrator

Administrator

Full Time Office Administrator/Bookkeper

Office Administrator

Administrator/Receptionist

Receptionist/Administrator

Utilities Administrator

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