Client services manager Work, Jobs in Copthorne, Wsx (with Salaries)

Senior Account Manager
ERGOS UK —Crawley
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Contracts
- Free parking
- Work from home
Quick apply
10d
Client Services Manager
Eurofins UK Clinical Diagnostics —Guildford
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Quick apply
Client Service Manager
Vets for Pets —Crawley
- Full-time
- Customer service
- Care plans
- Retail management
- Employee discount
- Gym membership
Commercial Sales Manager – Media, Digital & Events
Agile Media Ltd —Burgess Hill
- £41,000 - £46,000 a year
- Full-time
- Hybrid work
- Hospitality
- Bar
- Sales
- Work from home
Quick apply
Workplace Experience Receptnst
CBRE —Crawley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Account Manager
OCS Group —Crawley
- 8 hour shift
- Microsoft Office
- IT
- Communication skills
Quick apply
SME Retention Team Manager
AXA —Royal Tunbridge Wells
- Up to £50,000 a year
- Analysis skills
- Continuous improvement
- Financial services
10d
New Business Senior Manager
BDO —Gatwick Airport
- Full-time
- Business development
Europe Key Account Manager
Rentokil Initial —Crawley
- Full-time
- Hybrid work
- Contracts
- Employee assistance programme
Quick apply
Associate Director- Programme Delivery
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- Up to £88,000 a year
- Management
- Microsoft Office
- Business development
4d
Customer Success Manager
Russell Publishing —Brasted
- Up to £45,000 a year
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Work from home
Meetings & Events Sales Executive
Box Hill Burford Bridge Hotel By Sunday —Dorking
- Full-time
- Hospitality
- Spanish
- Sales
Quick apply
14d
Account Manager - Health & Beauty
Brand Addition —London
- Full-time
- Hybrid work
- Sales
- Computer literacy
- Project management
Quick apply
Service and Sales Administrator
Scott Combustion —East Grinstead
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
13d
Client Success Onboarding Manager
Anaqua —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Quick apply
11d
ASSISTANT PROJECT MANAGER-LOW CARBON HEATING
PLATINUM ECO SERVICES GROUP LTD —Worthing
- From £30,000 a year
- Full-time
- Organisational skills
- In-person
- Time management
- Free parking
Quick apply
7d
Sales Manager
DGS —Horsham
- £35,000 - £45,000 a year
- Full-time
- Management
- Travel
- In-person
- Free parking
Quick apply
National Sales & Contracting Administrator
Sweeptech Environmental Services Limited —Haywards Heath
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Customer Success Manager
Person Centred Software Ltd —Guildford
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Property Consultant - Full Time
Q Estate Agents —Brighton and Hove
- £30,000 - £34,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Project management
Quick apply
9d

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client services manager jobs near copthorne, wsx

Senior Account Manager

ERGOS UK
Crawley

Quick apply

Job details

Permanent | Full-time
£50,000 - £60,000 a year
10 days ago

Benefits

Free parking
Casual dress
Company pension
Work from home
Company events
On-site parking

Qualifications

Sales
Analysis skills
Contracts
IT
Communication skills
Negotiation

Full job description

Job Description:

OTE of £95,000 – £110,000+ depending on:

Gross margin growth targets
Renewals responsibility
New business expectation

About ERGOS Technologies Limited

ERGOS Technologies is a Transatlantic Managed Services Provider (MSP) and a Trusted Technology Partner to our clients. We operate on the Entrepreneurial Operating System (EOS) framework, which drives our culture of accountability, transparency, and continuous improvement. With a strong presence in both the UK and the US, we deliver innovative IT solutions that empower businesses to thrive.

Role Overview

We are seeking a dynamic and experienced Account Manager to join our UK team. Based out of our Crawley office, this hybrid role involves managing and growing a portfolio of clients across London and the South/East of England. You will be responsible for nurturing long-term relationships, identifying growth opportunities, and ensuring our clients receive exceptional service and value from their partnership with ERGOS.

Key Responsibilities

Manage and grow a portfolio of existing client accounts, ensuring high levels of satisfaction and retention.
Conduct regular Technology Business Reviews (TBRs) to align IT strategy with client business goals.
Identify upsell and cross-sell opportunities to drive revenue growth.
Collaborate with internal technical teams to deliver tailored solutions.
Maintain accurate records of client interactions and sales activities in CRM.
Meet and exceed sales targets and KPIs.
Represent ERGOS as a trusted advisor and technology partner.
To provide regular two way communication between the client and the team, providing strong team representation and setting client expectations
Effective interaction with other departments when handling project, ensuring that you are fully briefed in all aspects
Be responsible for all client communications, conflict resolution, and adherence to contract deliverables
Handle new accounts, upgrades and renewals
Ensure account plans for each client are updated ongoing with all current and relevant information concerning the client and the account, from the point of handover from the business development manager
Ownership of the contract and contract renewals for new work for an existing client
Maintain knowledge of payment collections of existing clients and interact with accounts department to resolve issues
Establishing and maintaining strong client relationships through regular close contact account management which will include regular face to face meetings, telephone and email communication
Ensuring all processes and procedures are completed, quality standards are met, and that projects are profitable
Create and deliver client presentations and proposals
Documenting meeting minutes
In depth knowledge of company’s services
Internal point of access for any client third parties involved in the process of ERGOS’s services

Note: the key responsibilities listed above are not exhaustive and are under continual review according to business need. The above is guidance to performance and are not contract terms.

Required Experience & Skills

Experience: Minimum 5 years in a sales role within the IT industry, with a proven track record of success.
Knowledge: Strong understanding of IT services, MSP offerings, and sales principles. Familiarity with EOS is a plus.
Skills: Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Skilled in negotiation and closing deals.

Ability to coach and influence stakeholders at all levels

What We Offer

A supportive and entrepreneurial work environment.
Hybrid working model for better work-life balance.
Competitive commission structure with uncapped earning potential.
Ongoing professional development and training.
Opportunity to work with a forward-thinking, EOS-driven organization.

Job Type: Full-time

Benefits:

Company events
Free parking
Work from home

Ability to commute/relocate:

Crawley RH10: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you able to come into the office 3 days a week?

Experience:

IT or MSP: 5 years (essential)
Sales: 3 years (preferred)

Work Location: In person

Pay: £50,000.00-£60,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking
Work from home

Ability to commute/relocate:

Crawley RH10: reliably commute or plan to relocate before starting work (required)

Experience:

MSP Sales: 5 years (required)

Work Location: Hybrid remote in Crawley RH10

Quick apply

Refine Your Search

client services manager jobs in copthorne, wsx

Senior Account Manager

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Client Service Manager

Commercial Sales Manager – Media, Digital & Events

Workplace Experience Receptnst

Account Manager

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Europe Key Account Manager

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Meetings & Events Sales Executive

Account Manager - Health & Beauty

Service and Sales Administrator

Client Success Onboarding Manager

ASSISTANT PROJECT MANAGER-LOW CARBON HEATING

Sales Manager

National Sales & Contracting Administrator

Customer Success Manager

Property Consultant - Full Time

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