Client services Work, Jobs in Coton, Shr (with Salaries)

Customer Service Administrator (Legal Services) - Shrewsbury
Clarke & Wright —Shrewsbury
- From £25,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Free parking
- Annual leave
Quick apply
14d
Project Co-ordinator
Creation Group —Oswestry
- £27,000 - £30,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
Administrative Assistant
GreatPride Care Limited —Shrewsbury
- £13.30 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
- Flexible schedule
Quick apply
13d
Field Interviewer - Wrexham
the National Centre for Social Research —Wrexham
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Front of House & Patient Co-ordinator
The Nantwich Clinic Ltd —Nantwich
- £26,436.80 - £29,580.00 a year
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Free parking
- Store discount
Quick apply
Sales Assistant - Whitchurch
Halls Holdings Group —Whitchurch
- From £25,700 a year
- Full-time
- CRM software
- Computer literacy
- Administrative experience
- Free parking
Quick apply
17h
Sales Development Representative
Ice Comms —Crewe
- £25,000 - £28,000 a year
- Full-time
- CRM software
- Salesforce
- English
- Free parking
- Referral programme
Quick apply
14d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Chester
- £3,800 a month
- Full-time
- Sales
Quick apply
Day Brightener / Companion (Self-Employed – Flexible Hours)
Viva-Assist —Chester
- £13.50 - £20.25 an hour
- Part-time
- English
- Driving
- In-person
- Flexible schedule
Quick apply
2d
Administrative Assistant
Swords Traffic Management Ltd —Wrexham
- £26,500 - £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
Quick apply
8d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Chester
- £3,800 a month
- Full-time
Quick apply
Insurance Customer Service Advisor
Work in Progress HR —Wem
- £25,000 - £28,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Quick apply
Sales Negotiator - Whitchurch
Halls Holdings Group —Whitchurch
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Business development
- Free parking
Quick apply
17h
Client Care Assistant
Medivet Group Ltd —Shrewsbury
- Part-time
- Front desk
- Annual leave
- Employee discount
2d
Graduate SDR - Market Drayton (HF1353751)
Flourish —Market Drayton
- £30,000 - £45,000 a year
- Full-time
- No experience needed
- Business development
- Communication skills
Quick apply
Property & Lettings Admistrator
Fields of Shifnal Ltd —Shifnal
- £12.71 - £13.00 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Annual leave
Quick apply
9d
Customer Service Advisor
Agentic Hire —Crewe
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Work from home
Quick apply
1d
Field Interviewer - Chester
the National Centre for Social Research —Chester
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Community Outreach Worker
Independence Support Ltd —Chester
- £13.45 an hour
- Part-time
- Supervising experience
- Project management
- Driving
Quick apply
9d
Trainee Traffic Management Operative
Go Traffic Management —Chester
- £33,046.00 - £36,350.60 a year
- CAD
Quick apply

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Customer Service Administrator (Legal Services) - Shrewsbury

Clarke & Wright
Shrewsbury

Quick apply

Job details

Full-time
From £25,000 a year
14 days ago

Benefits

Free parking
Annual leave
On-site parking

Qualifications

Stakeholder liaison
UK GDPR
Case record updates
Internal department liaison
Microsoft Office Suite
Microsoft Office
Administrative experience
Continuous improvement
Organisational skills
NVQ
Communication skills
A Level
Time management

Full job description

Are you looking for a friendly, professional workplace where your organisational skills and client focus will be genuinely valued?

Clarke & Wright, a well-regarded estate-planning firm in Shrewsbury, is seeking reliable and organised Customer Service Administrators to join their growing team. This varied role suits someone who takes pride in keeping things running smoothly, enjoys client contact, and is confident in supporting both clients and colleagues.

Key Responsibilities

Manage and progress a personal portfolio of client cases from instruction to completion.
Act as the primary client services point of contact for clients within your case portfolio.
Respond promptly and professionally to client calls and emails.
Handle client cases relating to wills, trusts, and lasting powers of attorney.
Maintain accurate and up-to-date client records within the case management systems.
Prepare and issue client correspondence.
Monitor case timelines to ensure all tasks and follow-ups are completed on time.
Liaise with colleagues to ensure smooth case progression.
Provide regular updates to clients regarding the status of their work.
Complete ID verification and anti-money laundering checks in line with compliance procedures.
Handle all client data and documentation in accordance with data protection and GDPR requirements.
Coordinate document signing appointments, in person or remotely.
Manage incoming and outgoing post.
Record client feedback and escalate service issues where appropriate.
Support colleagues during busy periods and team projects to maintain service levels.
Contribute to the continuous improvement of administrative processes and client experience.

What We're Looking For

Excellent written and verbal communication skills with a professional telephone manner.
Strong organisational and time management abilities, with the capacity to prioritise effectively.
High attention to detail and accuracy in document handling and record keeping.
Confidence managing your own caseload while meeting deadlines and maintaining service standards.
Empathetic and client-focused approach, maintaining professionalism in sensitive situations.
Sound understanding of confidentiality, data protection, and GDPR compliance. This is a requirement, not a preference.
Team-oriented attitude with the ability to collaborate effectively across departments.
Competent in using Microsoft Office.
Adaptable and proactive, with a positive approach to learning and process improvement.
Experience in a case management, workflow administration, or professional services environment (e.g. legal, financial, insurance, or similar regulated setting) is highly desirable.

What We Offer

Competitive pay with regular reviews.
28 days paid holiday per year.
A company laptop and iPhone.
One day of home working per week (following successful completion of probation).
A friendly, supportive team and a positive, professional working environment.
Opportunities to develop your skills and take on greater responsibility over time.
Free on-site parking.

How to Apply

Please send a short covering message explaining:

Your relevant qualifications and experience.
Your availability to start.
Why you'd like to join Clarke & Wright.
Why you feel you'd be an asset to the team.

Applications submitted without a covering message will not be considered.

Role Details

Job Type: Full-time, Permanent
Work Location: In person
Education: NVQ Level 3, A-Level, or equivalent (preferred)
Experience: Office or case administration: 1 year (preferred)
Location: Within commuting distance of Shrewsbury SY1 (preferred)

Pay: From £25,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services jobs in coton, shr

Customer Service Administrator (Legal Services) - Shrewsbury

Project Co-ordinator

Administrative Assistant

Field Interviewer - Wrexham

Front of House & Patient Co-ordinator

Sales Assistant - Whitchurch

Sales Development Representative

JUNIOR SALES ADVISOR

Day Brightener / Companion (Self-Employed – Flexible Hours)

Administrative Assistant

JUNIOR SALES CONSULTANT

Insurance Customer Service Advisor

Sales Negotiator - Whitchurch

Client Care Assistant

Graduate SDR - Market Drayton (HF1353751)

Property & Lettings Admistrator

Customer Service Advisor

Field Interviewer - Chester

Community Outreach Worker

Trainee Traffic Management Operative

I want to receive the latest job alerts for client services in coton, shr

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