Site agent Work, Jobs in Coventry, Wmd (with Salaries)

Patient Contact Agent
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,272 a year
- Full-time
- Communication skills
7d
Customs Clearance & Administration
Dixon International Logistics —Coventry
- Full-time
- Discharge planning
- IT
- In-person
- Free parking
Quick apply
Sub Agent
Balfour Beatty Vinci —Coventry
- Full-time
- Microsoft Powerpoint
- AutoCAD
- In-person
- Free parking
Lead Agent
Wilson James —Birmingham
- £13 an hour
- Full-time
- Customer service
- English
- IT
- Annual leave
- Employee discount
Customer Service Advisor - Hire
vMobility Group Limited —Birmingham
- £25,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Customer service
- Free parking
- Referral programme
Quick apply
3d
Call Handler
SinglePointCalls Ltd —Daventry
- £13.00 - £15.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
3d
Trainee Estate Agent
Limegreen Marketing —Birmingham
- From £26,000 a year
- Full-time
- Hospitality
- Customer service
- No experience needed
- Sick pay
Quick apply
7d
Site Agent - Highways - West Midlands
Octavius Infrastructure —Coventry
- Full-time
- Engineering
- Team management
- Contracts
Property Manager
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £49,387 - £56,515 a year
- Full-time
- Analysis skills
- Communication skills
8d
Customer Service Agent
QDR Solicitors Limited —Leamington Spa
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
Helpdesk Team Manager
Arcus FM —Redditch
- Up to £36,050 a year
- Full-time
- IT
- Leadership
- Communication skills
Quick apply
14h
Sub Agent
EKFB —Chipping Warden
- Civil engineering
- Engineering
- Supervising experience
Apprentice Mortgage Adviser
Blossomfield Group Ltd —Solihull
- From £8 an hour
- Full-time
- Basic maths
- Financial services
- In-person
- Free parking
Quick apply
2d
Site Agent
Sisk —Birmingham
- Full-time
- Management
- Construction
Grounds Maintenance Operative
Birmingham Community Leisure Trust —Birmingham
- £14,026.46 a year
- Part-time
- Maintenance
- Driving
- Employee assistance programme
8d
Site Agent
JN Bentley —Banbury
- Full-time
- Civil engineering
- Engineering
- No degree
Quick apply
Freelance Sub Agent
EKFB —Southam
- Civil engineering
- Engineering
- Construction
Site Engineer
EKFB —Southam
- Engineering
- Construction
Business Administration Apprentice - Estate Agency
The Apprenticeship Centre —Harborne
- From £15,000 a year
- Full-time
- Driving
- Data entry
- In-person
- Free parking
Quick apply
1d
Conveyancing Fee Earner
Ahmad and Williams Solicitors —Birmingham
- £29,000 - £65,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- Organisational skills
- Free parking
- Employee discount
Quick apply

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site agent jobs near coventry, wmd

Patient Contact Agent

University Hospitals Coventry and Warwickshire NHS Trust -
Coventry

Apply Now

Job details

Full-time
£25,272 a year
7 days ago

Qualifications

Communication skills

Full job description

The post holder will be joining our Performance & Informatics (P&I) department, who are well respected and the largest of our corporate services. The P&I portfolio encompasses Business Intelligence & Informatics, Information Systems Development, Clinical Coding, Data Quality, Patient Access and Cancer Services.

P&I work cross functionally to support the Trusts operational delivery of both national and internal targets which ensures the highest standards of patient care are delivered. A robust Performance Management Framework is embedded across UHCW that tracks and evaluates progress and supports both operational and clinical governance frameworks.

New opportunities at a national level are being developed by P&I in areas of health inequality, waiting list management and system working. Most notably working innovatively to develop the ‘Health Equity and the Right to Treatment’ (HEARTT) tool which culminated in being awarded the ‘Innovation and Improvement in Reducing Healthcare Inequalities Award’ at the prestigious Health Service Journal Awards in 2022.

As a Patient Contact Agent, you will enjoy working directly with patients and/or customers to resolve their queries and recognise the importance of first-class communication skills to achieve customer satisfaction. The primary objective is to provide:

Excellent customer service

Effective and timely resolution of queries received.

To support the Trust in providing quality care to its patients

Deal with all telephone calls relating to the outpatient appointment system, ensuring all calls are dealt with in a polite, pleasant, and professional manner.

Book new and follow-up appointments according to the Patient Access policy ensuring that all appointments are made using Direct and Partial booking systems and within waiting time targets.

Record patients on the patient administration system according to data quality standards and the Patient Access Policy

Please be advised that sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Obtain confidential information from patients or their relatives and record this on the hospital’s computerised system.

To cover the work of colleagues during periods of absence and peak workloads.

Ensure that all Trust wide standards are maintained and monitored to improve the quality and total care to all who come in contact with services provided by University Hospitals Coventry & Warwickshire NHS Trust.

Comply with the principles of risk management including health and safety legislation, promoting high standards and acting immediately on hazards or unsafe practices in conjunction with other staff.

For further details of the role please see the attached job description.

Apply Now

Refine Your Search

site agent jobs in coventry, wmd

Patient Contact Agent

Customs Clearance & Administration

Sub Agent

Lead Agent

Customer Service Advisor - Hire

Call Handler

Trainee Estate Agent

Site Agent - Highways - West Midlands

Property Manager

Customer Service Agent

Helpdesk Team Manager

Sub Agent

Apprentice Mortgage Adviser

Site Agent

Grounds Maintenance Operative

Site Agent

Freelance Sub Agent

Site Engineer

Business Administration Apprentice - Estate Agency

Conveyancing Fee Earner

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