Call centre Work, Jobs in Coventry (with Salaries)

Contact Centre/Sales Advisor
Camping and Caravanning Club —Coventry
- £25,687.70 a year
- Overtime
- Hybrid work
- Sales
- Communication skills
- Time management
- Annual leave
- Work from home
Quick apply
Contact Centre Sales Advisor
LTK Consultants Ltd —Birmingham
- £26,500 a year
- Full-time
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
2d
Customer Services Adviser
Autotronics —Leicester
- £26,499 a year
- Full-time
- Customer service
- In-person
- Free parking
Quick apply
1d
Fleet Customer Care Agent | Stellantis
Calex UK —Coventry
- Up to £28,000 a year
- Full-time
- Google Suite
- Customer service
- Computer literacy
- Annual leave
- Employee discount
7h
Customer Care Agent (Hybrid)
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave
Front Line Call Handler / Admin Assistant
Woolley & Co, Solicitors —Warwick
- £20,000 - £23,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
4d
Customer Experience Advisor
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave
Telesales Representative/ Admin
AT ENERGY SOLUTIONS LTD —Birmingham
- £12.70 - £13.00 an hour
- Full-time
- CRM software
- Sales
- English
Quick apply
3d
Telesales Executive
DPD Group UK —Smethwick
- £26,400 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Free parking
Quick apply
Marcus by Goldman Sachs, Call Center Representative, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Communication skills
- Banking
- Employee assistance programme
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Coventry
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Receptionist/Administrative Assistant/Customer Service
Xclusive Motor Services —Birmingham
- From £13 an hour
- Part-time
- Customer service
- English
- Driving
- Free parking
Quick apply
Call Handler
EMED Group —Banbury
- £12.71 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Contact Centre Quality Administrator
Tyrefix UK —Ibstock
- Up to £30,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Gym membership
10d
Telesales Executive
Birmingham Media —Birmingham
- £24,000 - £26,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
17h
Contact Centre Agent
Sandwell and West Birmingham NHS Trust —Birmingham
- £25,272 a year
- Part-time
- Typing
- Communication skills
1d
Customer Assistance Coordinator - Roadside
Allianz —Birmingham
- £15,436.34 - £27,013.60 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
Customer Services Team Leader (Contact Centre Based)
Midland Heart —Birmingham
- £45,330 a year
- Monday to Friday
- Supervising experience
- Continuous improvement
- Team management
15h
B2B Telesales and New Business Lead
Whitefurze Ltd —Coventry
- £12.71 an hour
- Full-time
- CRM software
- Sales
- English
Quick apply
Sales and Customer Service Executive (Full Time - Customer Facing) - Student Accommodation
CODE Student Accommodation —Leicester
- £27,248 a year
- Overtime
- Management
- Sales
- Organisational skills
- Free parking
- Gym membership
Quick apply
22h

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call centre jobs near coventry

Contact Centre/Sales Advisor

Camping and Caravanning Club -
Coventry

Quick apply

Job details

Full-time
£25,687.70 a year

Benefits

Annual leave
Company pension
Work from home
Employee assistance programme
Employee discount

Qualifications

Sales
GCSE
Communication skills
Time management

Full job description

Service Centre Advisor

37.5 hours per week, working patterns available of Monday- Friday 09.30-17.30

plus 1 in 4 Saturdays 09.00-13.00 (Jan-Aug) contracted and paid as overtime

£25,687.70 per annum

The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring.

We are recruiting for a Service Centre Advisor. The successful candidate will play a key role in supporting the Service Centre Management Team by delivering outstanding customer service and high‑quality member communication across all channels. The position is focused on consistently meeting agreed KPIs and SLAs whilst maintaining a friendly, professional, and solutions‑driven approach. A core part of the role is to add value wherever possible, enhancing every interaction and contributing to the overall success and objectives of the Club.

Daily duties and responsibilities will include:

Champion the value of Club membership by confidently communicating its benefits and proactively engaging non‑members to drive membership growth.
Handle all member and non‑member bookings for Club Sites, aiming to convert every enquiry into a confirmed booking while offering attractive alternatives when first choice is not available, providing, at all times, sales through service.
Manage membership renewals efficiently, processing payments and ensuring a seamless, positive renewal experience for every member.
Conduct outbound calls to support retention, bookings management, and other targeted campaigns as directed by the Service Centre Management Team.
Be confident, and knowledgeable on all Club products and Services to be able to deliver exceptional service on all calls, both inbound and outbound.
To utilise skills of persuasion to encourage members to engage more with us or renew their membership.
Provide exceptional service on every call, combining friendliness with professionalism to deliver accurate information and build strong member relationships.
Consistently meet and exceed call‑handling KPIs, contributing to the overall performance and success of the Service Centre.
Drive customer satisfaction in line with Net Promoter Score expectations.
To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing.

We are looking for the following in applications:

GCSE’s or equivalent to include English and Maths
Competent with Microsoft packages
Experience of working within a busy customer environment or team
Experience of customer interactions, service and persuasive skills
Develop a good working knowledge, process understanding and time management
Excellent customer facing, relationship building and interpersonal skills
Excellent standard of verbal and written communication both internally and externally
Experience of sales through service and product knowledge

The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years.

We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve:

Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period).

We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment.

We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply.

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

For this role, you must have evidence of the right to work in the UK.

Please upload your anonymised CV

Applications close : 31st July 2026

Quick apply

Refine Your Search

call centre jobs in coventry

Contact Centre/Sales Advisor

Contact Centre Sales Advisor

Customer Services Adviser

Fleet Customer Care Agent | Stellantis

Customer Care Agent (Hybrid)

Front Line Call Handler / Admin Assistant

Customer Experience Advisor

Telesales Representative/ Admin

Telesales Executive

Marcus by Goldman Sachs, Call Center Representative, Birmingham

JUNIOR SALES CONSULTANT

Receptionist/Administrative Assistant/Customer Service

Call Handler

Contact Centre Quality Administrator

Telesales Executive

Contact Centre Agent

Customer Assistance Coordinator - Roadside

Customer Services Team Leader (Contact Centre Based)

B2B Telesales and New Business Lead

Sales and Customer Service Executive (Full Time - Customer Facing) - Student Accommodation

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