Repairs planning Work, Jobs in Crown Hill, Dev (with Salaries)

Repairs Planning Assistant
Plymouth Community Homes —Plymouth
- £27,441 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Annual leave
- Flexitime
Quick apply
12d
Repairs Planning Assistant
plymouthcommunityhomes —Plymouth
- £27,441 a year
- Call to connect
- Hybrid work
- Annual leave
- Employee assistance programme
IT Technician (Apprenticeship)
Felber Creative Agency —Plymouth
- £16,000 - £18,000 a year
- Google Suite
- Maintenance
- In-person
Quick apply
Customer Sales Advisor
Halfords —Plymouth
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
12d
Automotive Sales Specialist
Halfords —Plymouth
- From £27,000 a year
- Full-time
- Customer service
- Communication skills
- Retail sales
- Store discount
- Health & wellbeing programme
Studio Coordinator - Materials Lab (Woodwork)
Arts University Plymouth —Plymouth
- £17,612 - £31,861 a year
- Call to connect
- University
- Communication skills
- Teaching
- Annual leave
- Employee assistance programme
2d
Tool Room Engineer
Sartorius —Stonehouse
- Full-time
- Computer literacy
- Maintenance
- Quality control
- Free parking
- Annual leave
Apprentice Construction Plant Engineer
McHale Komatsu Ltd —Plymouth
- Full-time
- Maintenance
- Travel
Quick apply
Assistant Works Manager
C Toms And Son Ltd —Polruan
- From £35,360 a year
- Full-time
- Carpentry
- Maintenance
- In-person
- Health & wellbeing programme
Quick apply
10d
Marine Operative and Lifting Assistant
C Toms And Son Ltd —Polruan
- From £35,360 a year
- Full-time
- Carpentry
- Welding
- In-person
- Health & wellbeing programme
Quick apply
10d
Maintenance Team Manager
Stonehaven Care Group Support Office —Ashburton
- £32,000 - £36,500 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
12d
EC&I Field Service Engineer
Wales & West Utilities —Plymouth
- £44,399 - £50,740 a year
- Overtime
- Microsoft Word
- Annual leave
- Employee assistance programme
Senior Marine Engineer - Twisted Marine
Twisted Inc Limited —Salcombe
- £30,000 - £40,000 a year
- Supervising experience
- Continuous improvement
- Team management
- Flexitime
- Referral programme
Quick apply

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Repairs Planning Assistant

Plymouth Community Homes -
Plymouth

Quick apply

Job details

Permanent | Full-time
£27,441 a year
12 days ago

Benefits

Cycle to work scheme
On-site gym
Free flu jabs
Annual leave
Flexitime
Company pension
Work from home
Canteen
Company events
Employee assistance programme
Employee discount
Gym membership
Transport links
Sabbatical
Paid volunteer time
Bereavement leave
Referral programme
Sick pay
On-site parking

Qualifications

Bilingual
Customer service
GCSE
English
Data entry
Customer support
NVQ
Customer interaction
Phone etiquette

Full job description

Grow with us and help shape exceptional customer experiences.

As Plymouth Community Homes continues to grow, we're looking for compassionate, customer-focused individuals to join our Customer Experience team. If you enjoy solving problems, supporting customers, and developing your skills in a fast-paced environment, we'd love to hear from you.

About the role

As a Repairs Planning Assistant, you'll play a vital role in ensuring our customers receive the high-quality service they deserve. Working closely with our Repairs Team and Contact Centre colleagues, you'll help coordinate repair appointments, manage planning activities, and act as a key link between customers and operatives.

No two days are the same. You'll need to balance multiple priorities, communicate effectively with a wide range of people, and remain calm and professional in a fast-moving environment. In return, you'll gain valuable experience, ongoing support, and opportunities to further develop your customer service career within a growing organisation.

Working Hours: Monday to Friday, 8:00am to 5:00pm

What You'll Be Doing

Supporting the smooth delivery of our repairs service through effective planning and coordination.
Building positive relationships with customers, colleagues, and contractors.
Communicating updates clearly and empathetically to customers.
Managing appointments, schedules, and administrative processes to ensure excellent service delivery.
Working collaboratively across teams to resolve issues and improve customer outcomes.
Contributing to performance targets while maintaining a customer-first approach.

We're Looking For Someone Who

Has experience in a customer-focused environment, ideally within a Contact Centre or service-based setting.
Demonstrates genuine empathy and compassion when supporting customers.
Stays calm, organised, and professional when working under pressure.
Can confidently manage multiple tasks and changing priorities.
Enjoys problem-solving and finding positive solutions for customers.
Is motivated to learn, grow, and develop their career in customer service.
Thrives as part of a collaborative, high-performing team.

Why Join Plymouth Community Homes?

At Plymouth Community Homes, our people make the difference. We're the city's largest social housing provider, managing over 16,000 homes and supporting more than 35,000 customers across Plymouth.

As our organisation continues to grow, so do the opportunities for our colleagues. You'll be joining a supportive team where your contribution matters, your development is encouraged, and your work has a real impact on people's lives.

What we can offer you:

Flexible working options, including hybrid working and flexi-time.
Excellent pension scheme with generous employer contributions.
Career development and learning opportunities.
Free onsite gym and changing facilities.
Up to 30 days annual leave plus Bank Holidays.
Holiday trading scheme.
Employee Assistance Programme, including free counselling services.
Free annual flu vaccination.
Cycle to Work scheme.
Three paid volunteering days each year through our Make a Difference scheme.
Modern technology and equipment to support agile working.
A welcoming workplace with regular social, charity, and wellbeing events.
Modern offices with excellent transport links and local amenities nearby.

To Apply:

If you're passionate about delivering outstanding customer service and are looking for an opportunity to develop your skills within a supportive and growing organisation, we'd love to hear from you.

Upload your CV today and take the next step in your Customer Service career with Plymouth Community Homes.

We do not accept unsolicited applications or contact from recruitment agencies.

For an informal discussion about this role, please contact:

Sarita Banyard, Customer Experience Manager on 07542502541

This post is not suitable for job share.

Think you're a great fit? We'd love to hear from you. Apply today, as applications will be reviewed and shortlisted on an ongoing basis.

If you are an apprentice, please ensure that you make the Learning & Development team aware that you intend to apply for this position.

We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.

Living and Working in Plymouth

Pay: £27,441.00 per year

Benefits:

Bereavement leave
Canteen
Company events
Company pension
Cycle to work scheme
Employee discount
Flexitime
Free flu jabs
On-site gym
On-site parking
Referral programme
Sabbatical
Sick pay
Work from home

Application question(s):

Do you meet at least one of the following criteria:

-NVQ Level 2 in Customer Service (or equivalent)
-GCSEs Grade 4/C or above in Maths and English (or equivalent)
-Relevant work experience in a customer service, housing, repairs, or administrative role?

Work Location: Hybrid remote in Plymouth PL6 5DH

Quick apply

Refine Your Search

repairs planning jobs in crown hill, dev

Repairs Planning Assistant

Repairs Planning Assistant

IT Technician (Apprenticeship)

Customer Sales Advisor

Automotive Sales Specialist

Studio Coordinator - Materials Lab (Woodwork)

Tool Room Engineer

Apprentice Construction Plant Engineer

Assistant Works Manager

Marine Operative and Lifting Assistant

Maintenance Team Manager

EC&I Field Service Engineer

Senior Marine Engineer - Twisted Marine

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