Client services Work, Jobs in Cwmbran, Mon (with Salaries)

Claims/ Customer Experience Coordinator
BELFOR UK Ltd —Cwmbran
- £26,605 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Client Services Administrator
AFH Financial Group —Cardiff
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
2d
Trainee Mortgage Advisor
Mortgage Lane Limited —Newport
- £28,000 - £40,000 a year
- Full-time
- Basic maths
- Financial services
- In-person
Quick apply
3d
Client Services Supervisor
AFH Financial Group —Cardiff
- Full-time
- Microsoft Outlook
- Organisational skills
- Financial services
- Employee discount
2d
Receptionist – Evenings and Weekends
Vets Now —Newport
- £13.45 an hour
- Weekend availability
- Annual leave
4d
Service Coordinator
Electrical & Gas Care Ltd. —Caerphilly
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
Quick apply
1d
Customer Service Assistant
CAR PLUS MOTORS UK LTD —Newport
- £12.21 - £15.00 an hour
- Part-time
- Microsoft Word
- Sales
- In-person
Quick apply
4d
Barista
Growing Space —Pontnewydd
- £12.71 an hour
- Weekend availability
- Microsoft Word
- Hospitality
- Customer service
- Sick pay
Quick apply
Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Customer service
- English
- Administrative experience
- Employee assistance programme
- Employee discount
7d
CASUAL FRONT OF HOUSE WORKERS
BaxterStorey —Cwmbran
- £13.45 an hour
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
Business Development Executive
Convey Law —Newport
- £50,000 - £60,000 a year
- Hybrid work
- Sales
- Business development
- Travel
- Annual leave
- Sick pay
Quick apply
Alarm Administrator
Innovative Fire & Security —Cardiff
- £14 - £16 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
2d
Travel Sales Consultant
Trailfinders —Cardiff
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Customer Service Adviser
Citizens Advice Caerphilly and Blaenau Gwent —Caerphilly
- £25,430 a year
- Part-time
- Hybrid work
- Microsoft Word
- Customer service
- Data entry
- Health & wellbeing programme
- Employee assistance programme
Quick apply
6h
Casual Front of House Workers
BaxterStorey UK —Cwmbran
- £13.45 an hour
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
Quick apply
Sales Office Administrator
RECOVERY ROLLERS LTD —Ponthir
- £24,420 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Laboratory Project Manager
Simbec-Orion —Merthyr Tydfil
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2h
Sales Executive
WeBuyAnyCar —Pontypool
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Independent Travel Agent
The Travel Experts —Cardiff
- Part-time
- Remote
Lifeline and Out of Hours Operator
Rhondda Cynon Taf —Rhondda Cynon Taff
- £28,142 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
1d

I want to receive the latest job alerts for client services in cwmbran, mon

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Claims/ Customer Experience Coordinator

BELFOR UK Ltd -
Cwmbran

Quick apply

Job details

Full-time
£26,605 a year

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Numeracy
IT
Communication skills

Full job description

Job Summary:

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint with BELFOR is engaging, efficient, and effective. As the first point of contact for our customers, you will manage job lifecycle workflows related to Restoration and Reinstatement following insurance claims. Striving to deliver the highest level of customer experience, you will be a key liaison between the policyholder, the insurance company, our in-house field teams (technicians, trades, and managers), and sub-contractors.

Responsibilities:

Taking ownership of the claim lifecycle from receipt of the initial instruction to job completion.
Phone and email contact with the policy holder at all stages of the claim, including first contact, booking appointments and query resolution.
Take responsibility for all administrative aspects of each claim, ensuring that client systems/portals (including case notes, logs, and records) are accurately maintained and within agreed Service Level Agreements.
Serve as a central point of contact for policyholders, insurance clients, field technicians, and office teams to ensure efficient job completion.
Schedule technicians according to job requirements on a day-to-day basis, optimizing time and minimizing travel.

Qualifications and Experience:

Previous experience in administration, claims handling, or customer service.
Experience in dealing with customers on the phone and demonstrating empathy with customers who may be distressed.
An understanding of claims management tools and systems is an asset but not required.
Experience of working in a team and supporting colleagues.
GCSE Maths and English or equivalent

Preferred Skills:

Strong literacy and numeracy skills.
Proficiency in IT skills, including basic Excel.
Excellent communication skills with the ability to deal professionally with customers.
Ability to switch between tasks

Benefits

28 days annual leave
Annual pay review
Employee Bonuses
Retirement Pension Plan
Life Insurance
Health Cash Plan
Employee Assistance Programme
Induction and E learning
Annual Flu Vaccination
Eye Test

Job Type: Full-time

Pay: £26,605.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services jobs in cwmbran, mon

Claims/ Customer Experience Coordinator

Client Services Administrator

Trainee Mortgage Advisor

Client Services Supervisor

Receptionist – Evenings and Weekends

Service Coordinator

Customer Service Assistant

Barista

Customer Service Advisor

CASUAL FRONT OF HOUSE WORKERS

Business Development Executive

Alarm Administrator

Travel Sales Consultant

Customer Service Adviser

Casual Front of House Workers

Sales Office Administrator

Laboratory Project Manager

Sales Executive

Independent Travel Agent

Lifeline and Out of Hours Operator

I want to receive the latest job alerts for client services in cwmbran, mon

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected