Customer support & client services occupations Work, Jobs in Droitwich, Wor (with Salaries)

Customer Services Advisor
AKW Medi-care Limited —Droitwich
- £25,366 a year
- Full-time
- Hybrid work
- Customer service
- Maths
- Communication skills
Senior Administrator
Hudson Kapel Fleet Solutions —Worcester
- £30,000.00 - £33,839.58 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Representative
WeDo Tyres —Pershore
- £25,400 a year
- Full-time
- Customer service
- Driving
- Data entry
- Free parking
Quick apply
5d
Customer Service Assistant
Camfil Ltd —Birmingham
- £26,420.00 - £38,759.07 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
2d
Customer Support Representative
Avensys UK Ltd —Kidderminster
- £26,000 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Annual leave
- Sick pay
Associate Customer Relationship Manager
nGeneration —Bromsgrove
- £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Client Liaison & Customer Experience Coordinator
Prime Oak / Whitlock & Lowe —Wolverhampton
- £13.00 - £13.50 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
Customer Assurance Coordinator
Arcus FM —Redditch
- Up to £29,256 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Annual leave
Quick apply
Customer Service Agent
Mr Lender —Birmingham
- £26,420.00 - £38,760.14 a year
- Part-time
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
5h
Customer Service Administrator
Britton Price Lifts Ltd —Bromyard
- £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
3d
Ticketing Services Executive
West Midlands Combined Authority —Birmingham
- £30,579 - £34,780 a year
- Part-time
- Customer service
- AI
- Communication skills
- Annual leave
- Employee discount
10d
Customer Complaint Resolution Handler
Culligan UK limited —Wolverhampton
- £25,618 - £28,765 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Sick pay
Quick apply
Membership Support Advisor - 6 MONTH FTC
RICS —Birmingham
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
Customer Support Manager
Momentus —Birmingham
- Remote
- Hospitality
- Management
- SQL
Quick apply
Complaints/Customer Experience Advisor
Platform Housing —Birmingham
- Up to £34,845 a year
- Remote
- Annual leave
- Employee assistance programme
9d
Transport Customer Services Operator
Maritime Transport —Birmingham
- Full-time
- Microsoft Excel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Administrator
The Right Mortgage and Protection Network —Solihull
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Referral programme
Quick apply
2d
Customer Service Specialist
EZECO Ltd —Birmingham
- £24,420.00 - £38,785.13 a year
- Full-time
- Microsoft Word
- Customer service
- Analysis skills
Quick apply
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Complaints Coordinator
WORD360 Language Services —Birmingham
- £26,000 - £27,000 a year
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule

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Customer Services Advisor

AKW Medi-care Limited -
Droitwich

Apply Now

Job details

Full-time
£25,366 a year

Qualifications

Customer service
Business processes
Maths
Customer support
Communication skills

Full job description

Customer Services Advisor

Location: Droitwich Spa (Hybrid Working Available, 3 days in the office and 2 days working from home)
Department: Customer Services
Hours: 35 hours per week, Full-Time
Reporting To: Customer Services Co-ordinator

Join a Team That Makes a Difference

Are you passionate about delivering exceptional customer service and creating positive customer experiences? Do you enjoy solving problems, building relationships, and being part of a supportive, high-performing team?

We are looking for a Customer Services Advisor to join our growing Customer Services team. This is an exciting opportunity for someone who thrives in a fast-paced environment and takes pride in providing outstanding service from the very first interaction.

As a Customer Services Advisor, you will play a vital role in managing the customer journey, ensuring every enquiry is handled professionally, efficiently, and with a genuine commitment to excellence.

What You'll Be Doing

As the first point of contact for many of our customers, you will:

Deliver exceptional customer service across phone, email, and other communication channels.
Respond to customer enquiries promptly, professionally, and effectively.
Process customer orders and quotations accurately and efficiently.
Handle incoming calls while maintaining high service standards.
Resolve customer collection requests in line with company processes and service commitments.
Take ownership of customer issues and ensure they are resolved right first time.
Work collaboratively with colleagues across the business to provide seamless customer support.
Identify opportunities to improve customer experience and business processes.
Contribute to a culture of continuous improvement and world-class customer service.

What We're Looking For

We're seeking an enthusiastic and customer-focused individual who can build strong relationships and deliver excellent results.

Essential Requirements

Previous experience in a customer service role.
GCSEs (or equivalent), including English and Mathematics.
Excellent verbal communication and listening skills.
Strong customer focus and commitment to delivering exceptional service.
Ability to work effectively to deadlines and performance targets.
A proactive and self-motivated approach.
Strong problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.

You'll Stand Out If You Have

A passion for exceeding customer expectations.
Confidence in handling multiple priorities in a busy environment.
A positive, can-do attitude and willingness to go the extra mile.
A desire to contribute ideas and drive improvements.

Why Join AKW?

At AKW, we believe our people are the key to our success. When you join our team, you'll become part of a supportive and collaborative environment where your contribution is valued and your development is encouraged.

You'll have the opportunity to:

Work within a friendly and supportive team.
Develop valuable customer service and business skills.
Make a real impact on customer satisfaction and business success.
Enjoy the flexibility of hybrid working.
Be part of a company committed to continuous improvement and excellence.
Help us fulfil our mission of making everyday life better for our customers.

Ready to Apply?

If you're a motivated customer service professional who enjoys helping people and delivering outstanding experiences, we'd love to hear from you.

Apply today and take the next step in your customer service career with AKW.

Agencies

At present, we are recruiting directly from the market. We will only contact agencies we already work with should support be required.

Equal Opportunities

AKW is an equal opportunities employer. We welcome applications from all suitably qualified candidates, regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, pregnancy or maternity.

#LifeMadeBetter

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

To view our Privacy Notice, please visit AKW Privacy Notice.

Apply Now

Refine Your Search

customer support & client services occupations jobs in droitwich, wor

Customer Services Advisor

Senior Administrator

Customer Service Representative

Customer Service Assistant

Customer Support Representative

Associate Customer Relationship Manager

Client Liaison & Customer Experience Coordinator

Customer Assurance Coordinator

Customer Service Agent

Customer Service Administrator

Ticketing Services Executive

Customer Complaint Resolution Handler

Membership Support Advisor - 6 MONTH FTC

Customer Support Manager

Complaints/Customer Experience Advisor

Transport Customer Services Operator

Customer Service Administrator

Customer Service Specialist

Customer Care Coordinator

Complaints Coordinator

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