Administrative officers Work, Jobs in Dudley, Wmd (with Salaries)

Senior Administrator
BetPro IQ Limited —Halesowen
- £16,000 - £20,000 a year
- Part-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
10d
First Team Operations & Player Support Officer
Wolverhampton Wanderers FC —Wolverhampton
- Full-time
- English
- Hotel
- Administrative experience
20h
Administration Officer
Expectations UK —Birmingham
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Contracts Officer
Sanctuary Care —Worcester
- £33,397.00 - £35,144.20 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Commissioning Officer
Dudley Metropolitan Borough Council —Brierley Hill
- £47,181 - £50,269 a year
- Full-time
- Hybrid work
9d
Governance Officer
Gambling Commission —Birmingham
- £33,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
Business & Resource Scheduling Coord
BBC —Birmingham
- Up to £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
4d
Business Support Officer
UK Health Security Agency —Birmingham
- £28,547 - £37,737 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
7d
Digital Operations Manager
Martoccia Digital Services Ltd —Birmingham
- £58,586.00 - £74,472.53 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
- Health & wellbeing programme
- Flexitime
Quick apply
SEND Case Officer
Dudley Metropolitan Borough Council —Brierley Hill
- £39,152 - £41,771 a year
- Full-time
- Hybrid work
- Organisational skills
- Care plans
Operations Contract Administrator
GreenSquareAccord —Birmingham
- £24,455 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
3d
Operations Manager
HM Courts & Tribunal Service —Birmingham
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- In-person
- Leadership
- Annual leave
- Employee discount
10d
Planning & Administration Team Leader
SGS —Oldbury
- From £33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Contracts
- Annual leave
Quick apply
4d
Senior Registration Officer
Walsall Council —Walsall
- £39,152 - £41,771 a year
- Full-time
- English
- Flexitime
Planning & Operations Lead
SGS —Oldbury
- From £33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Contracts
- Annual leave
Quick apply
19h
Operations Manager
HM Courts and Tribunals Service —Birmingham
- £42,914 - £46,182 a year
- Part-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
10d
Contract Officer
Solihull Metropolitan Borough Council —Solihull
- £38,220 - £44,075 a year
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
19h
Chief of Staff to the Chief Executive Officer
West Midlands Combined Authority —Birmingham
- £62,906 - £70,535 a year
- Part-time
- Organisational skills
- AI
- Business
- Annual leave
- Employee discount
8d
Document Controller
VVB Engineering —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Administrative experience
- Employee discount
Quick apply
Administrator
Balfour Beatty Vinci —Birmingham
- Full-time
- Microsoft Office
- Project management
- Organisational skills
- Free parking

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administrative officers jobs near dudley, wmd

Senior Administrator

BetPro IQ Limited
Halesowen

Quick apply

Job details

Part-time
£16,000 - £20,000 a year
10 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Regulatory reporting
Administrative experience
Compliance management
Organisational skills
Communication skills

Full job description

BETPRO IQ LIMITED

JOB DESCRIPTION

Title: Senior Administrator (Operations, Compliance & Customer Support)

Location: Office-based (Romsley, UK)

Company: BetPro IQ

Reports to: Founders / Directors

Renumeration: Generous base salary & benefits

______________________________________________________________________________

Role Overview

BetPro IQ is seeking a highly organised and commercially aware Senior Administrator to work closely with the founders in building and scaling the company’s operational backbone.

This is a hands-on, high-impact role where you will not only manage day-to-day administrative and customer processes, but also help design and implement core functions across:

· Finance

· Customer Support

· Safer Gambling

· AML / CDD / EDD compliance

· Reporting & operational controls

You will play a key role in helping BetPro IQ grow in a compliant, structured, and scalable way, aligned with UK regulatory expectations.

Key Responsibilities

Operations & Administration

· Build and manage core administrative processes across the business

· Support directors with day-to-day operational coordination

· Maintain accurate internal records, logs, and audit trails

· Assist in hiring coordination and onboarding of new team members

· Help develop internal policies, SOPs, and process documentation

Customer Support & Player Interaction

· Support the setup and day-to-day running of the customer support function

· Handle customer queries (email, chat, phone where required)

· Conduct outbound customer calls where necessary (including compliance or safer gambling interactions)

· Ensure high standards of customer experience aligned with regulatory requirements

Safer Gambling & Compliance Support

· Assist in monitoring and managing safer gambling alerts and triggers

· Support customer interactions relating to responsible gambling

· Maintain logs of interventions, restrictions, and customer communications

· Assist in affordability checks and customer reviews

· Work closely with compliance leadership to ensure adherence to UKGC expectations

AML / CDD / EDD (Financial Crime)

· Perform and support Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks

· Review customer documentation (ID, source of funds, etc.)

· Monitor and escalate suspicious activity to senior management / MLRO

· Maintain accurate AML records and case files

· Assist in ongoing monitoring of high-risk customers

Reporting & Data Management

Produce daily / weekly internal reports across:

· Finance

· Customer activity

· Safer gambling interactions

· AML / compliance metrics

· Support development of dashboards and reporting frameworks

· Ensure data accuracy and consistency for regulatory reporting

Building & Scaling Functions

Help design and implement:

· Customer support workflows

· Safer gambling processes

· AML procedures

· Support recruitment and training of future team members

· Act as a key operational “bridge” between directors and growing teams

Skills & Experience

Essential:

Previous experience in:

· Operations / compliance-heavy administrative role

· Strong organisational and multitasking skills

· Excellent written and verbal communication (including customer calls)

· Comfortable handling sensitive customer and financial information

· High attention to detail and audit mindset

· Proactive, hands-on attitude with ability to work in a startup environment

Desirable:

Experience with:

· Betting / gaming / fintech / regulated environment OR

· UK Gambling Commission frameworks

· Safer gambling / responsible gambling processes

· AML / KYC tools and systems

Understanding of:

· CDD / EDD / source of funds checks

· Customer risk profiling

· Experience helping build or scale operational teams

Personal Attributes

· Highly trustworthy and discreet

· Process-driven but adaptable

· Comfortable working directly with founders

· Strong sense of ownership and accountability

· Calm under pressure and able to prioritise effectively

What Success Looks Like (First 6–12 Months)

· Core admin and reporting processes established

· Functional customer support operation in place

· Documented safer gambling and AML workflows

· Clear reporting delivered to directors weekly

· Contribution to hiring and structuring initial operations team

Why This Role Matters

This is a foundational hire for BetPro IQ. You will help shape how the business operates day-to-day and ensure it grows with strong compliance, structure, and customer integrity at its core.

Pay: £16,000.00-£20,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

administrative officers jobs in dudley, wmd

Senior Administrator

First Team Operations & Player Support Officer

Administration Officer

Contracts Officer

Commissioning Officer

Governance Officer

Business & Resource Scheduling Coord

Business Support Officer

Digital Operations Manager

SEND Case Officer

Operations Contract Administrator

Operations Manager

Planning & Administration Team Leader

Senior Registration Officer

Planning & Operations Lead

Operations Manager

Contract Officer

Chief of Staff to the Chief Executive Officer

Document Controller

Administrator

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