Experience manager Work, Jobs in Earl Shilton, Lec (with Salaries)

SERVICE MANAGER
Research Garage Group —Hinckley
- £38,000 - £60,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
9d
Branch Manager Designate
Nick Scali Furniture —Leicester
- £30,000 - £50,000 a year
- Weekend availability
- Sales
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
Assistant Operations Manager
Chevron Traffic Management —Nuneaton
- Microsoft Office
- Supervising experience
- Construction
Quick apply
Estate Agent
The Property Experts —Hinckley
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Frontline Manager (FLM)
PepsiCo —Leicester
- Organisational skills
- Communication skills
Compliance Manager
Advance Housing and Support Ltd —Enderby
- Up to £57,383.39 a year
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
13d
Nursery Manager
Earl Shilton Day Nursery —Earl Shilton
- From £35,000 a year
- Full-time
- Childcare
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
4d
Channel Sales Manager - North UK - M/F
Hirsch UK —Coventry
- £55,000 - £72,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Manager
Six Spa —Wigston Magna
- From £32,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
1d
Business Development Manager Automotive
DS Smith —Hinckley
- Full-time
- Sales
- English
- Business development
- Employee assistance programme
- Employee discount
Transport and Distribution Manager
USTM LIMITED —Leicester
- £35,500 - £45,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Free parking
Quick apply
3d
Circuit Manager
Motorsport Vision —Castle Donington
- Weekend availability
- Organisational skills
- IT
- Free parking
- Employee discount
9d
Operations Manager
The Regent Health Club & Spa —Long Eaton
- From £30,000 a year
- Weekend availability
- Management
- First Aid Certification
- In-person
- Gym membership
Quick apply
6d
Home Manager
FIND. —Leicester
- £80,000 - £90,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
Quick apply
Health & Safety Manager
Diamond Project Safety Consultants —Hinckley
- £350 a day
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Delegate Project Manager (Event Agency)
Premier UK Events Ltd —Leicester
- £33,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
5d
Sortation Manager
DPD Group UK —Hinckley
- £40,876.95 a year
- Weekend availability
- Management
- Computer skills
- Communication skills
- Free parking
Quick apply
Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
4d
Project Coordinator
Fusion Electrics Ltd —Leicester
- £25,000 - £28,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d
Security Manager
InPost UK —Lutterworth
- £36,000 a year
- Weekend availability
- Microsoft Excel
- Management
- IT
- Annual leave
- Employee assistance programme
Quick apply
2d

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SERVICE MANAGER

Research Garage Group -
Hinckley

Quick apply

Job details

Permanent | Full-time
£38,000 - £60,000 a year
9 days ago

Benefits

Company car
Annual leave
Company pension
Employee discount
Referral programme

Qualifications

Driving Licence
Management
Customer service
Upselling
Automotive service
Organisational skills
Leadership
Mechanical knowledge

Full job description

Service Manager – Research Garage Peugeot & Citroën, Hinckley

Location: Hinckley, Leicestershire (LE10 1HL)

Job Type: Permanent

Ready to Lead a High-Performing Service Team?

Research Garage Peugeot & Citroën Hinckley is looking for an experienced and motivated Service Manager to lead our busy Service department.

This is an excellent opportunity for a driven automotive professional with strong leadership, organisational and customer service skills. You will oversee the day-to-day operation of the Service department, ensuring exceptional customer satisfaction, operational efficiency and commercial success.

As part of Research Garage Group, you will be supported with ongoing training, career development and the opportunity to grow within a well-established dealer group.

What We Offer

Competitive salary package (dependent on experience) inc profit-related bonus
Company vehicle
28 days annual leave (including bank holidays)
Company pension scheme
Employee discounts on vehicles, servicing and retail purchases
Ongoing manufacturer and management training
Career development opportunities
Employee referral programme with financial rewards

Your Responsibilities

As a Service Manager, you will be responsible for delivering operational excellence, maximising profitability and maintaining the highest standards of customer service.

Your responsibilities will include:

Leading, motivating and developing the Service team, including Service Advisors, Technicians and Drivers
Managing workshop productivity, scheduling and technician utilisation
Ensuring an exceptional customer journey by handling escalated enquiries and resolving complaints professionally
Monitoring key performance indicators including labour efficiency, workshop utilisation, first-time fix rates and customer satisfaction
Working closely with the Sales and Parts departments to ensure smooth daily operations
Maintaining manufacturer standards, warranty compliance and Health & Safety requirements
Holding daily team briefings to communicate objectives and review performance
Reviewing job cards, invoices and service documentation for accuracy
Managing workshop loading and capacity to maximise efficiency
Driving Customer Satisfaction Index (CSI) performance through excellent customer care
Working with the Parts Manager to monitor stock levels and parts availability
Overseeing warranty submissions and ensuring accurate processing
Promoting service plans, extended warranties, accessories and seasonal offers
Coaching, mentoring and developing team members through regular reviews and training
Managing courtesy vehicles and customer transport arrangements
Maintaining a clean, professional and welcoming environment throughout the dealership
Liaising with manufacturer representatives and implementing new initiatives
Monitoring work-in-progress and keeping customers updated throughout the repair process
Completing daily banking and financial checks where required
Reviewing technician time records and labour allocation
Following up declined work, MOT no-shows and lapsed customers to maximise retention

About You

We are looking for someone who can lead by example and inspire their team to deliver outstanding results.

You will have:

Previous experience in a Service Manager role within the automotive industry
Strong leadership and people management skills
Excellent organisational and communication abilities
Experience monitoring KPIs and driving departmental performance
Confidence in producing reports and implementing operational improvements
A customer-focused approach with excellent problem-solving skills
The ability to adapt quickly to changing business needs
A full UK driving licence

About Research Garage Group

Research Garage Group has been delivering exceptional customer service for decades across our dealerships in Hinckley and Nuneaton.We proudly represent leading automotive brands including Peugeot, Citroën, Fiat, Alfa Romeo, Jeep, Abarth, Fiat Professional and Leapmotor, offering new and used vehicle sales, servicing, MOT testing and manufacturer-approved repairs.

Our modern showrooms and state-of-the-art workshops, combined with our commitment to customer satisfaction, have made us the first choice for motorists across the region.

Apply Today

If you are an experienced automotive Service Manager looking for your next challenge, we'd love to hear from you. Join Research Garage Group and play a key role in leading our Service operation while building a rewarding long-term career.

Pay: £38,000.00-£60,000.00 per year

Benefits:

Company car
Company pension
Employee discount
Referral programme

Work Location: In person

Quick apply

Refine Your Search

experience manager jobs in earl shilton, lec

SERVICE MANAGER

Branch Manager Designate

Assistant Operations Manager

Estate Agent

Frontline Manager (FLM)

Compliance Manager

Nursery Manager

Channel Sales Manager - North UK - M/F

Manager

Business Development Manager Automotive

Transport and Distribution Manager

Circuit Manager

Operations Manager

Home Manager

Health & Safety Manager

Delegate Project Manager (Event Agency)

Sortation Manager

Customer Care Co-ordinator

Project Coordinator

Security Manager

I want to receive the latest job alerts for experience manager in earl shilton, lec

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