Customer support & client services Work, Jobs in Eastleigh, Ham (with Salaries)

Customer Service Administrator
Wessex Lifts —Romsey
- From £24,784.50 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Sick pay
Quick apply
5d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Customer Account Manager
Fibre Telecoms UK —Southampton
- £30,000 - £40,000 a year
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Referral programme
Quick apply
11d
Business Administration Apprentice
Taxsense Accountants Limited —Fareham
- £18,000 a year
- Full-time
- Mentoring
- In-person
Quick apply
4d
Trainee Claims Assessor
Unum Group —Basingstoke
- Full-time
- Hybrid work
- Customer service
- Financial services
- Communication skills
Office and Accounts Administrator
Northwood (Southampton) Limited —Southampton
- £13 - £14 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
2d
Junior Customer Service Representative
Pure Human Resources —Winchester
- £10.75 - £12.71 an hour
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
10d
Sales and Account Assistant
JLA —Southampton
- Up to £26,000 a year
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Service Delivery Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
- Free parking
- Employee assistance programme
Quick apply
Retailer Support Advisor
Castle Trust Bank —Basingstoke
- £26,500 a year
- Full-time
- Customer service
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Technical Support Desk Agent
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Free parking
- Employee assistance programme
Quick apply
3d
Security Officer, Winchester
Venture Security —Winchester
- £13.79 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Management
- Annual leave
Quick apply
10d
Sales & Procurement Coordinator
Accelerator Limited —Whiteley
- From £26,000 a year
- Full-time
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Room Attendant
Hotelcare —Romsey
- £13.50 an hour
- Weekend availability
- Hospitality
- Hotel
- Time management
- Annual leave
- Flexible schedule
Quick apply
Mortgage Case Executive
Your Mortgage People —Fareham
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Mentoring
- Financial services
Quick apply
Customer Success Executive
Elecosoft —Southampton
- Customer service
- Communication skills
5d
Sales Support Executive - Solar Panel & Battery Storage Installations
C2 Renewable Solutions Limited —Eastleigh
- £27,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
4d
Junior Designer
The Graphic Design House —Portsmouth
- £25,000 - £27,000 a year
- Full-time
- In-person
- Communication skills
- Time management
Quick apply
10d
Accounts Assistant
I-Fulfilment —Christchurch
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
11d
Bridal Stylist / Sales Consultant
Anna Bridal Couture Ringwood —Ringwood
- £13 - £19 an hour
- Part-time
- Sales
- Customer service
- Hair styling
- Profit sharing
- Employee discount
Quick apply
5d

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customer support & client services jobs near eastleigh, ham

Customer Service Administrator

Wessex Lifts
Romsey

Quick apply

Job details

Permanent | Full-time
From £24,784.50 a year
5 days ago

Benefits

Free parking
Casual dress
Sick pay

Qualifications

Microsoft Word
Telephony
Microsoft Outlook
GCSE
English
Analysis skills
Data entry
Communication skills

Full job description

Overview
We are seeking a dedicated and detail-oriented Service Administrator to join our dynamic team. The ideal candidate will play a crucial role in ensuring efficient service delivery and maintaining high levels of customer satisfaction. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks effectively. As a Service Administrator, you will be the first point of contact for our clients, providing them with exceptional service and support.

Responsibilities

· To provide effective and efficient point of contact for, and responses to, customers in relation to enquiries regarding contracts, breakdowns & servicing of their equipment. Ensuring all enquiries are finalised and all commitments upheld, (customers could be businesses, local authorities, members of the public, external staff, etc.). To answer all phone calls and emails promptly in line with company requirements.

· Processing and verification of spares and repair orders for customers and engineers.

· Receive breakdown calls and service requests by phone, post or email and enter into service management system and assign / pass to relevant Field Engineer in a timely manner.

· To maintain, control, and input data into relevant databases and systems, i.e. CRM, Solarvista, Planning, Contracts, Contract renewals and updates. Carry out administrative duties in support of service planning.

· To support requests for documentation, method statements, risk assessments, etc from Customers.

· Assigning and distribution of work to Field Engineers.

· Prepare paperwork ready for invoicing, ensure all documentation is complete and accurate, and create invoices.

· Preparing & dispatching of post to clients and external staff.

· Ensure that filing and scanning of paperwork is carried out routinely.

· Support debtor and CCR activity.

· To assist and support colleagues as reasonably required.

· To assist Managers with all reasonable requests to assist with growth and efficiency of the company.

Skills

Proficient in data entry with excellent attention to detail.
Strong communication skills, both verbal and written, to effectively engage with customers.
Demonstrated analysis skills to assess customer needs and identify suitable solutions.
Problem solving with attention to detail

If you are passionate about providing outstanding service and possess the necessary skills, we encourage you to apply for this exciting opportunity as a Service Administrator.

Job Types: Full-time, Permanent

Pay: From £24,784.50 per year

Benefits:

Casual dress
Free parking
Sick pay

Ability to commute/relocate:

Romsey SO51 0HA: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in eastleigh, ham

Customer Service Administrator

Service Desk Analyst

Customer Account Manager

Business Administration Apprentice

Trainee Claims Assessor

Office and Accounts Administrator

Junior Customer Service Representative

Sales and Account Assistant

Service Delivery Coordinator

Retailer Support Advisor

Technical Support Desk Agent

Security Officer, Winchester

Sales & Procurement Coordinator

Room Attendant

Mortgage Case Executive

Customer Success Executive

Sales Support Executive - Solar Panel & Battery Storage Installations

Junior Designer

Accounts Assistant

Bridal Stylist / Sales Consultant

I want to receive the latest job alerts for customer support & client services in eastleigh, ham

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