Motor vehicle service advisors Work, Jobs in Erdington, Wmd (with Salaries)

Service Advisor
Paul Rigby Group —Birmingham
- £32,000 - £34,000 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
Quick apply
Service Advisor
Sutton Park Motor Company Limited —Sutton Coldfield
- From £28,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Employee discount
- Sick pay
Quick apply
4d
Assistant Aftersales Manager
TrustFord —Birmingham
- Hotel
- Annual leave
- Employee discount
Quick apply
Service Advisor
Fitch Autos Limited —Walsall
- £32,000 - £36,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
- Store discount
Quick apply
Toyota Service Advisor
Steven Eagell Limited —Solihull
- From £25,000 a year
- Sales
- Customer service
- Driving
- Annual leave
- Employee discount
Quick apply
7d
Fleet VOR Specialist
RAC —Walsall
- Customer service
- IT
Service Controller
Walsall Wood Tyre & Service Ltd —Walsall
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Computer skills
- In-person
- Employee discount
Quick apply
Aftersales Executive - Mercedes-Benz
LSH Auto —Birmingham
- £30,387 - £45,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Referral programme
Quick apply
Aftersales Manager
Sutton Park Motor Company Limited —Stourbridge
- From £34,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
- Sick pay
Quick apply
10d
Vehicle Damage Assessor
Bodymatters Stafford Ltd —Stafford
- From £42,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
Quick apply
4d
Service Advisor
Vertu Motors —Stafford
- £33,507 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
14d
Service Advisor
Arbury Motor Group —Stourbridge
- From £26,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Employee discount
Quick apply
BMW Service Advisor
Sytner Group —Warwick
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
6d
Aftersales Manager
Listers —Nuneaton
- £60,000 a year
- Full-time
- Leadership
- Health & wellbeing programme
- Employee discount
10d
Aftersales Supervisor - Suzuki
Johnsons Cars —Cannock
- £29,000 - £35,000 a year
- Full-time
- Leadership
- Annual leave
- Employee discount
Quick apply
Aftersales Executive - Mercedes Benz
LSH Auto —Birmingham
- £30,387 a year
- Customer service
- Organisational skills
- Communication skills
- Referral programme
Quick apply
10d
Service Manager - Volkswagen
Johnsons Cars —Stafford
- £38,000 a year
- Full-time
- Leadership
- Annual leave
- Employee discount
Quick apply
9d
Service Manager
Listers —Coventry
- £40,000 - £73,000 a year
- Full-time
- Free parking
- Health & wellbeing programme
Trainee Vehicle Damage Assessor / Estimator
Bodymatters Stafford Ltd —Stafford
- Part-time
- Customer service
- Computer skills
- In-person
Quick apply
2d
Service Advisor
Land Rover —Stafford
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
13d

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Service Advisor

Paul Rigby Group
Birmingham

Quick apply

Job details

Full-time
£32,000 - £34,000 a year

Benefits

Company pension
Employee discount

Qualifications

CRM software
Driving Licence
Customer service
Organisational skills
IT
Communication skills

Full job description

Service Advisor

Location: Birmingham, West Midlands, United Kingdom

Salary: £32,000 to £34,000 per annum

Contract Type: Full-time, Permanent

About Paul Rigby Ltd

At Paul Rigby Ltd, we pride ourselves on delivering exceptional automotive services with a customer-first approach. As a well-established and trusted name in the Birmingham area, we are dedicated to supporting our team members and driving success through quality and professionalism. We are currently seeking a motivated and personable Service Advisor to join our dynamic team and contribute to our ongoing growth and customer satisfaction.

The Role

As a Service Advisor, you will be the vital link between our customers and the workshop. Your role is pivotal in ensuring every customer receives a seamless and positive experience from the moment they contact us to the completion of their vehicle’s service or repair. You will act as the face of Paul Rigby Ltd, providing expert advice, managing appointments, and coordinating with technicians to deliver excellent service.

Key Responsibilities

Greet customers warmly and professionally, both in person and over the phone, making them feel valued and understood.
Accurately log and assess customer vehicle issues and service requirements.
Provide clear and honest estimates for repairs and servicing, explaining work required and answering any customer queries.
Schedule and manage workshop appointments efficiently to maximise productivity and customer satisfaction.
Liaise closely with technicians and parts departments to ensure timely and accurate completion of work.
Keep customers informed throughout the service process, updating them on progress and any additional work needed.
Process invoices, payments, and warranty paperwork with attention to detail and accuracy.
Maintain comprehensive customer records and service history in the company management system.
Promote additional products and services where appropriate, supporting business growth.
Handle customer concerns or complaints promptly and professionally, escalating when necessary to maintain high satisfaction levels.

Qualifications & Skills

Previous experience as a Service Advisor or in a similar customer-facing role within the automotive industry is highly desirable.
Strong communication skills with a friendly, approachable manner and the ability to build rapport quickly.
Excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment.
Good IT literacy, experience with workshop management software or CRM systems is advantageous.
A sound understanding of vehicle servicing and repair processes is preferred but not essential.
Problem-solving skills and a proactive approach to customer service.
Full UK driving licence is beneficial.

What We Offer

Competitive salary package of £32,000 to £34,000 per annum reflecting your skills and experience.
Permanent, full-time position with a supportive and friendly team environment.
Opportunities for personal and professional development within a growing company.
Contributory pension scheme.
Holiday entitlement in line with UK employment law, plus bank holidays.
Employee discounts on vehicle servicing and repairs.

How to Apply

If you are enthusiastic about delivering exceptional customer service and want to be part of a respected automotive team in Birmingham, we would love to hear from you. Please submit your CV via our careers page or the job board in which you found this advert.

Paul Rigby Ltd is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Quick apply

Refine Your Search

motor vehicle service advisors jobs in erdington, wmd

Service Advisor

Service Advisor

Assistant Aftersales Manager

Service Advisor

Toyota Service Advisor

Fleet VOR Specialist

Service Controller

Aftersales Executive - Mercedes-Benz

Aftersales Manager

Vehicle Damage Assessor

Service Advisor

Service Advisor

BMW Service Advisor

Aftersales Manager

Aftersales Supervisor - Suzuki

Aftersales Executive - Mercedes Benz

Service Manager - Volkswagen

Service Manager

Trainee Vehicle Damage Assessor / Estimator

Service Advisor

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