Customer care coordinator Work, Jobs in Essex (with Salaries)

Planning and Transport Coordinator
BDC Aluminium —Witham
- £17.51 an hour
- Full-time
- Free parking
- Health & wellbeing programme
Quick apply
Customer Support Coordinator
Taylor Wimpey —Brentwood
- Customer service
- Annual leave
- Employee discount
7d
Executive Assistant & Brand Coordinator to the Founder
SKINBOSS LTD —Chelmsford
- £15 - £17 an hour
- Part-time
- Hybrid work
- Computer literacy
- Basic maths
- English
- Free parking
- Work from home
Quick apply
Care Coordinator / receptionist
Home From Home Support Services Limited —Basildon
- £25,001 - £28,000 a year
- Temporary
- Google Suite
- Customer service
- Microsoft Office
- Free parking
Quick apply
Training and Helpdesk Coordinator
Praxis42 —Ipswich
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
16h
Service Coordinator
SIRM UK Marine LTD. —Chelmsford
- £26,000 - £28,500 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
3h
Business Operations Coordinator
Zexi Ltd —Rayleigh
- £28,000 - £33,000 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
11d
International Operations Coordinator
SceneSafe —Burnham
- £13.45 an hour
- Full-time
- Microsoft Excel
- Sales
- Administrative experience
Quick apply
21h
Patient Services Coordinator
Lloyds Clinical —Harlow
- £25,947 a year
- Annual leave
- Employee assistance programme
Quick apply
7d
Senior Salon Receptionist / Front of House Coordinator
Utopia Beauty & Advanced Skincare —Hornchurch
- From £13 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Employee discount
Quick apply
4d
GP Receptionist / Care Coordinator (Part-Time, 2 Posts Available)
Queensway Surgery —Southend-on-Sea
- £12.75 an hour
- Part-time
- GP surgery experience
- Administrative experience
- In-person
Quick apply
4d
Social Media & Events Co-ordinator
CLS Money —Rayleigh
- Social media management
- Organisational skills
- Communication skills

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Based on your search for customer care coordinator

Care Coordinator/Assessors
Home Sweet Home Care —Romford
*Full UK driving licence and access to your own vehicle*. Liaise with families, social services, healthcare professionals, and other stakeholders to ensure care…
£32,000 a year
Quick apply
Care Coordinator
Rhythmic Care UK Ltd —Ilford
As required to assist in the administration and delivery of home care and support services i.e. when there is no other staff available.
£26,438 - £28,000 a year
Quick apply

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customer care coordinator jobs near essex

Planning and Transport Coordinator

BDC Aluminium
Witham

Quick apply

Job details

Permanent | Full-time
£17.51 an hour

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Logistics
Production planning

Full job description

Planning and Transport Coordinator

BDC Aluminium are pleased to be recruiting for a confident and organised Planning and Transport Coordinator, who will play a crucial part in our operations.

In this role, you will be responsible for supporting factory operations and transport activities. It involves planning factory loading, coordinating delivery schedules, and managing daily transport operations to ensure products are manufactured, packed, and delivered safely, on time, and in line with customer commitments.

The Planning and Transport Coordinator works closely with production, transport, and sales teams to ensure smooth day-to-day operations and consistently high standards of communication, quality, and delivery performance.

Key Responsibilities

Factory Planning

Plan factory loading based on material availability and factory capacity.
Coordinate production schedules to support efficient workflow and output.
Communicate directly with customers to agree manufacturing and delivery dates.
Ensure customers are notified prior to planned delivery (product lead-time dependant), by both phone and email.
Keep customers informed of any changes or delays to planned delivery dates.
Support internal teams by identifying issues early and helping to resolve them promptly.

Transport and Distribution

Oversee daily transport operations to ensure safe, efficient, and compliant deliveries.
Promote a “right first time, every time” approach across all delivery activity.
Ensure company procedures are followed, including SOPs, Risk Assessments, COSHH, and 5S standards, and actively contribute to their ongoing review, improvement, and implementation.
Ensure full-fleet daily vehicle checks are completed before use, with any defects reported and dealt with correctly.
Ensure dispatch sheets are fully completed for every delivery, including accurate product weights checked against vehicle capacity before vehicles leave site.
Make effective use of internal factory staff, group transport resources, or approved courier services where required to support delivery needs, capacity limits, or urgent customer requirements.
Ensure all dispatched products are always packaged correctly, using suitable protective materials to prevent damage during handling and transport.
Ensure no product is dispatched without verification that the factory inspection and quality check process has been fully completed and signed off. Ensure also that picture records are taken of each delivery
Keep customer details, orders, and delivery information accurate and up to date.
Act as the main point of contact for drivers, providing daily support and resolving queries.
Record delivery information and manage daily driver schedules using tracking interface.
Coordinate vehicle servicing, inspections, MOTs, and maintenance requirements.
Manage driver holidays, sickness, and availability planning.
Work closely with the sales office to plan efficient delivery routes and manage non-standard delivery requests.

Aftersales Coordination

Log and track aftersales updates, ensuring information is recorded accurately.
Despatch aftersales products in a timely manner.

What You Bring

Essential:

Strong organisation and planning skills.
Clear and confident communication, both written and verbal.
Ability to prioritise work and manage multiple tasks in a busy environment.
High attention to detail and accuracy.
Comfortable using computers, spreadsheets, and planning systems.

Desirable:

Experience in production planning, transport coordination, or logistics.
Experience working in a manufacturing or operational environment.
Good problem-solving skills and a practical, hands-on approach.
Ability to work effectively with teams across the business.

Salary, Benefits, and Hours

Hourly pay of £17.51 per hour
Full time position, Monday to Friday
PRIDE Reward - our discretionary annual bonus
'Medicash' medical cashback scheme with access to online GP services and mental health support
Free onsite parking
Company pension on a salary sacrifice basis (subject to eligibility)
PRIDE Awards - our values-based nomination and reward scheme
Ideas initiative with incentive to share your ideas to evolve and improve how we do things
Company events and staff engagement initiatives (like our famous Rocal Raffle at Christmas, Summer Festival, and regular treats throughout the year)
Cycle to work scheme
Employee discount on our range of door and window products across the Group
Employee referral reward programme
Branded workwear
Annual Christmas shutdown
Death in service cover at 3x annual salary
Retail/leisure discounts and perks across hundreds of popular brands

Who We Are

The Rocal Group encompasses Endurance Doors, Rocal Extrusions, BDC Aluminium, and the newly launched Endurance Aluminium. United under one combined purpose and vision, we are proud to be defined by our unwavering commitment to delivering exceptional, quality products, and unparalleled service to our customers.

Established in 1993, Endurance Doors has grown into one of the UK’s leading manufacturers of residential entrance doors, fabricating over £35m worth of door solutions each year. Our dedication to excellence in both product craftsmanship and customer experience for our installer partners and consumers has rewarded us with a 4.8* rating on Trustpilot.

BDC Aluminium is a leading fabricator of high quality aluminium doors and windows, catering to residential and commercial projects.

At Rocal, our team of over 250 talented professionals thrive in a collaborative, supportive, and dynamic environment, where individual strengths are celebrated and innovation is encouraged.

There has never been a better time to join the Rocal Group. Apply today or contact [email protected] for more information.

Pay: £17.51 per hour

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in essex

Planning and Transport Coordinator

Customer Support Coordinator

Executive Assistant & Brand Coordinator to the Founder

Care Coordinator / receptionist

Training and Helpdesk Coordinator

Service Coordinator

Business Operations Coordinator

International Operations Coordinator

Patient Services Coordinator

Senior Salon Receptionist / Front of House Coordinator

GP Receptionist / Care Coordinator (Part-Time, 2 Posts Available)

Social Media & Events Co-ordinator

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