customer service representative Work, Jobs in gateshead, twr (with Salaries)

Customer Support Advisor (Fixed-Term Contract)
One Utility Bill —Newcastle upon Tyne
- £13,988 a year
- Part-time
1d
Part Time Customer Service Advisor
EE —Newcastle upon Tyne
- £13.35 - £13.66 an hour
- Part-time
- Customer service
12d
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
One Stop - Customer Service Assistant
One Stop —Low Fell
- £12.81 an hour
- Part-time
1d
Customer Service Representative
REFLEX LABELS LIMITED —Newcastle upon Tyne
- Full-time
- Customer service
- No experience needed
- Organisational skills
2d
Customer service and Sales Advisor
TEAM RH FITNESS LTD —Gateshead
- £26,250 - £26,251 a year
- Sales
- Typing
- Communication skills
- Free parking
- Employee discount
Quick apply
2d
Telephone Agent (Call Centre)
Explain Market Research —Newcastle upon Tyne
- £13.45 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
3d
Customer Service Agent
Everything Managed Group —Newcastle upon Tyne
- £27,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Customer Service Assistant
Wickes —Newcastle upon Tyne
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
7d
Sea Logistics Customer Care Specialist
Kuehne+Nagel —Newcastle upon Tyne
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
4h
Customer Service Advisor
Kinaxia Transport & Warehousing —Washington
- Full-time
- CRM software
- Employee discount
Quick apply
2d
Customer Service Advisor
Ringtons —Newcastle upon Tyne
- Temporary
- Bilingual
- Spanish
- Customer service
Quick apply
7d
Customer Service Assistant
Shell Garages —Gateshead
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- In-person
Quick apply
1d
Customer Service
Red Sky —London
- Microsoft Outlook
- Communication skills
Customer Care Administrator
Keepmoat Homes —Hebburn
- Full-time
- Customer service
- Organisational skills
- Employee discount
Post Office Counter Clerk / Customer Service Assistant
Urban Convenience ltd —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Microsoft Word
- Customer service
- Accounting
Quick apply
3d
Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Annual leave
- Employee discount
Quick apply
Customer Service Representative
Tesco Insurance —Newcastle upon Tyne
- £25,200 - £26,000 a year
- Full-time
- Hospitality
- Communication skills
- Free parking
- Employee discount
Customer Representative (Technical Support)
Act! LLC —Newcastle upon Tyne
- £27,500 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Customer Service Advisor
PDSA —Sunderland
- £24,528 - £25,264 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
5d

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Customer Support Advisor (Fixed-Term Contract)

One Utility Bill
Newcastle upon Tyne

Apply Now

Job details

Part-time
£13,988 a year
1 day ago

Full job description

Customer Support Advisor

Fixed Term Contract (4 months) | 20 hours | £13,988 per annum

We are looking for a motivated and driven Customer support Advisor who’s great at multitasking and loves providing amazing customer service as part of a warm and friendly Customer support team.

A little bit about us

We are a tech business that bundle household bills into one fixed monthly payment. One payment means easier finances, less time on the phone to suppliers, and less admin. It’s a game changer.

It’s also a gorgeous place to work. Everybody gets stuck in to make things work, the team will make you feel welcome from day one, and the office is near some pretty great pubs.

Our people scored us a whopping 9.3 out of 10 for “I recommend One Utility Bill as a place to work” in our last employee engagement survey.

What you’ll be doing

You’ll be at the forefront, engaging with customers, addressing their issues, and ensuring they leave the conversation satisfied. With our outstanding TrustPilot score, we are committed to maintaining our high standards. As an expert in live chats, phone calls, and emails, you will resolve customer queries swiftly and efficiently.

Customers rely on us to manage their bills, keeping their lights and broadband running smoothly. When things go wrong, it can have a significant impact, leading to tense calls. Your role is to rectify the situation and ensure customers feel positive about their experience with us.

A little bit about you

Cool, calm, and collected, even when things are hectic

Ability to manage your own workload by being self-sufficient

️ Strives to deliver exceptional service

Great at handling complaints from frustrated or confused customers

Just as good at putting a smile back on someone’s face

️ Lovely to chat to, and confident on the phone.

What you’ll get from us

As well as all of the great perks listed below, here’s what you can expect to gain financially from this role…

An annual salary of £13,988, pro-rata to reflect the length of your contract

Annual bonus structure, pro-rata to reflect the length of your contract

How we do stuff around here

We’re a fast-growing, high-performing business and that’s because everyone chips in to make things work and we all know what we need to do to succeed. Performance metrics are only part of the equation, they tell us what we need to achieve. Our company values and goals tell us why and our competencies, how. Here’s some key OUB terminology that you’ll become very familiar with.

Our Company Values

Matter | Everyone’s role is essential, OUB is on a mission and we can’t do it without you.
Own It | Take responsibility for your domain. Trust yourself and trust others to deliver.
Graft | Work hard and smart. That’s how we grow and do the best for our customers.
Work as One | Respect other people. Try to leave your ego at the door.
Do the Right Thing | Treat everybody well and do your best. Support one another’s goals.
Drop and Roll | Learn from mistakes, get comfy with change and do your best to adapt.
Set the Bar High | Whether you're solving problems or making a brew. Do it with gusto.
Be Fiercely You | Be human and be genuine. Bring your skills and yourself to work.
Enjoy the Journey | Have some fun, and make sure others do too.

Our Competencies

Dependable | Taking ownership of performance and demonstrating accountability.
Customer First | Thinking about the customer before making any decision.
Co-Star | Collaborating and communicating. Showing a commitment to shared goals.
Expert | Seeking out knowledge and opportunities to perform better in my role.
Leadership | Communicating shared goals clearly and effectively.

This role will be 20 hours and the shift pattern will be 10am-2pm Monday to Friday.

Apply Now

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customer service representative jobs in gateshead, twr

Customer Support Advisor (Fixed-Term Contract)

Part Time Customer Service Advisor

Customer Service Advisor

One Stop - Customer Service Assistant