passenger assistant Work, Jobs in greater manchester (with Salaries)

Customer Care Agent
ABM UK —Manchester Airport
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
5d
Casual Passenger Assistant
Blackburn with Darwen Council —Blackburn with Darwen
- £24,796 - £25,583 a year
- Call to connect
- School
H2S Self Employed Passenger Assistant Manchester
HATS Group —Salford
- £12.71 an hour
- Part-time
- English
- School
- Annual leave
- Flexible schedule
Quick apply
PCV Driver / Passenger Assistant
Cheshire East Council —Middlewich
- £28,598 - £31,022 a year
- Full-time
- Driving
- Travel
- School
- Paid training
- Annual leave
Relief Pupil Escort
Bury Council —Bury
- £13.55 an hour
- Call to connect
- School
Network Services Assistant
KeolisAmey Metrolink —Manchester
- £33,164 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Driving
- Employee assistance programme
- Employee discount
9d
Customer Care Agent
ABM —Manchester Airport
- Full-time
- Customer service
- Communication skills
5d
Driver (part time)
24x7 Cheshire Ltd —Hyde
- £12.71 an hour
- Part-time
- English
- Driving
- Commercial driving
- Annual leave
Quick apply
1d
Sales Assistant – IT Hardware & Trade Sales
XUM Enterprise Ltd - Trafford Park —Manchester
- £27,500 - £34,000 a year
- Full-time
- Sales
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
RTR Assistant Accountant
Manchester Airport —Manchester
- Microsoft Excel
- ERP systems
- Free parking
- Employee discount
7d
Delivery Driver (part-time)
24x7 Cheshire Ltd —Stretford
- £12.71 an hour
- Part-time
- English
- Driving
- IT
- Annual leave
- Employee discount
Quick apply
1d
Kitchen Assistant
ISS Facility Services —Haydock
- £12.71 an hour
Assistant Manager (Manchester Airport)
Pasta Evangelists —Manchester
- Full-time
- Bar
- Organisational skills
- Leadership
- Annual leave
- Employee discount
File Handler Assistant - Counter Fraud
Keoghs —Bolton
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
Quick apply
3d
Minibus Driver
The Grange School —Northwich
- £16 an hour
- Part-time
- Customer service
- English
- Driving
- Free parking
- Employee assistance programme
Quick apply
3d
H2S Self Employed PSV Company Bus Driver Manchester
HATS Group —Salford
- £15 an hour
- Part-time
- English
- Driving
- Communication skills
- Annual leave
Quick apply
Counter Fraud Services Hourly Rate File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
Signalling Engineer
Amey Ltd —Manchester
- Full-time
- Master's degree
- Bachelor's degree
- Annual leave
Quick apply
9d
Counter Fraud Litigated File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply
Litigated Fraud File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply

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Customer Care Agent

ABM UK -
Manchester Airport

Quick apply

Job details

Full-time
5 days ago

Benefits

Cycle to work scheme
Employee discount

Qualifications

Customer service
Communication skills

Full job description

Job Title: Customer Care Assistant, PRM Operation

Location: Manchester Airport

Reporting To: Supervisor / Operations Manager Team

Shifts: Earliest start is 4am so candidates must be able to get to work for 4am (4 on 2 off roster pattern)

Purpose:

To assist passengers requiring special assistance throughout their airport journey.

Key Responsibilities:

Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate.
Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points.
Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs.
Greet passengers, always ask what assistance is required, explain the process to the passenger and prepare them for airport procedures.
Assist passengers that are transferring flights
Communicate to the control and supervisor team recording any additional passengers.
During delays or disruption liaise with the control and supervisor team along with airline and handling agents to ensure that passengers are kept up to date.
Use equipment safely and professionally.
Provide manual lifting assistance as required.
Record progress of the passenger using the Personal Digital Assistant issued.
Be responsible for all Company equipment issued to you on a daily basis
Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).
Provide legendary service to all passengers
Wear uniform correctly
Follow correct sign in/out process

Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.

Required Experience for the Customer Service Agent role:

Previous experience of primarily working within Customer Services ideally in a customer facing role
The ideal candidate will have excellent communication skills
Must have the right to work in the UK
Must pass a DBS check
Must be able to provide 5 years reference information
Must be over 18 years of age

Desirable Skills for the Customer Service Agent role:

Excellent communication & interpersonal skills
Flexibility
Innovative
Achievement orientated
Energy/Drive
Courteous
Patient and understanding
Security Aware

Please note that any applicant that has spent more than 6 months in any country other than the UK in the last 5 years; will need a police clearance from all countries that this would apply to.

The police clearance will need to cover the full date range the applicant was in the specific country, furthermore, the police clearance needs to be obtained before the applicant attending any interview with ABM.

Benefits

We’re proud to offer a great range of benefits including:

24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
Mental Health support and Life Event Counseling
Get Fit Programme
Financial and legal support
Cycle to work scheme
Access Perks at Work, our innovative employee app where you can find:

Perks: discounts, gift cards, cashback, and exclusive offers
Life: Search for resources and tools on topics ranging from family and life to health, money and work
Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Quick apply

Refine Your Search

passenger assistant jobs in greater manchester

Customer Care Agent

Casual Passenger Assistant

H2S Self Employed Passenger Assistant Manchester

PCV Driver / Passenger Assistant

Relief Pupil Escort

Network Services Assistant

Customer Care Agent

Driver (part time)

Sales Assistant – IT Hardware & Trade Sales

RTR Assistant Accountant

Delivery Driver (part-time)

Kitchen Assistant

Assistant Manager (Manchester Airport)

File Handler Assistant - Counter Fraud

Minibus Driver

H2S Self Employed PSV Company Bus Driver Manchester

Counter Fraud Services Hourly Rate File Handler

Signalling Engineer

Counter Fraud Litigated File Handler

Litigated Fraud File Handler

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