Customer service coordinator Work, Jobs in Hadleigh, Ess (with Salaries)

Customer Liaison Officer/ Project Coordinator.
Houghton Group —West Hanningfield
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Sick pay
Quick apply
Transport Coordinator
First Fence —Canvey Island
- £30,000 a year
- Full-time
- Recruiting
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
4h
Internal Sales Co-ordinator
W E ROBERTS —Northfleet
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
Quick apply
5d
GP Receptionist / Care Coordinator (Part-Time, 2 Posts Available)
Queensway Surgery —Southend-on-Sea
- £12.75 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Front desk
Quick apply
Social Media & Events Co-ordinator
CLS Money —Rayleigh
- Social media management
- Organisational skills
- Communication skills
Insurance Works Administrator / Project Coordinator
Stanley James projects —Ingatestone
- £14 - £17 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Maintenance
- Construction experience
Quick apply
5d
Export Sales and Logistics Co-ordinator
RGH‑Global Limited —Basildon
- £23,958.38 a year
- Full-time
- Microsoft Word
- Organisational skills
- Communication skills
Customer Service Coordinator (Technical)
Hi Spec Motorsport Ltd —Dartford
- £27,000 - £29,000 a year
- Full-time
- Engineering
- Organisational skills
- In-person
- Free parking
Quick apply
12d
Sales & Admin Coordinator
HUBB Group Maintenance Ltd —Stisted
- £25,420 - £28,000 a year
- Part-time
- Computer literacy
- Administrative experience
- Computer skills
Quick apply
4d
Marketing Coordinator
Carmel Jane Photography Ltd —Ingatestone
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Social media management
- Analysis skills
- In-person
- Flexible schedule
Quick apply
Operations Coordinator
Project Solver Ltd —Great Dunmow
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
Front Desk and Office Coordinator (Student Union)
Anglia Ruskin University —Chelmsford
- £15,351.20 a year
- Part-time
- Microsoft Office
- Front desk
- Communication skills
Service Coordinator
Mitsubishi Electric —Rainham
- From £33,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Annual leave
Quick apply
Temporary Client Services Coordinator
Tetra Tech —Laindon
- Microsoft Office
- Administrative experience
- Communication skills
4d
Medical Receptionist & Practice Coordinator
Ben Cohen Osteopathy —Epping
- £13.75 - £14.20 an hour
- Full-time
- Computer literacy
- GP surgery experience
- Travel
- Employee discount
Quick apply
Office Co-ordinator Receptionist
Charlesons —Ilford
- Part-time
- Microsoft Word
- Writing skills
- Research
Branch Sales Co-ordinator
Keyline —Northfleet
- Full-time
- Customer service
- Merchandising
- Cash handling
6d

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Transport Coordinator
First Fence —Canvey Island
Excellent communication skills for working with drivers and customers. Customer Service: Acting as the first point of contact for clients, solving delivery…
£30,000 a year
Quick apply
4h
Transport Co-ordinator
Brooks Bros (UK) Ltd —Maldon
Experience in handling vehicle & driver compliance. Do you have experience in handling vehicle and driver compliance? First point of contact for all Drivers.
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customer service coordinator jobs near hadleigh, ess

Customer Liaison Officer/ Project Coordinator.

Houghton Group -
West Hanningfield

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Company pension
Sick pay

Qualifications

Microsoft Word
Social housing experience
Customer communication
Driving Licence
Microsoft Outlook
Client engagement
Stakeholder liaison
Project coordination
Microsoft Office Suite
Tenant engagement
Client services
Organisational skills
Customer support
Construction coordination
Customer interaction
Construction experience
Communication skills

Full job description

Houghton Group is a growing construction, electrical and renewable contractor delivering works across Essex and the surrounding counties for local authorities, housing associations and commercial clients.

As our Retrofit division continues to grow, we are looking for an organised and people-focused Customer Liaison Officer / Project Coordinator to support our Delta Retrofit Programme.

The Role

This is a varied customer-facing and project coordination role, typically split between three days visiting residents on site and two days in the office.

You will be the main point of contact for residents throughout their retrofit journey, from initial surveys and pre-condition visits through to completion and handover. You will need to be confident visiting residents in their homes, building rapport, explaining upcoming works and handling questions or concerns professionally.

Alongside resident liaison, you will support the project team with appointments, planning, administration and coordination to help keep the programme running smoothly.

You will work closely with managers, supervisors, surveyors, engineers and our client, acting as an important link between residents and the delivery team.

Benefits

Paid day off on your birthday.
Additional holiday for loyalty.
Discretionary sick pay.
Pension contributions.
Paid business mileage.
Training and development opportunities.
Summer and Christmas staff events.

Key Responsibilities

Act as the main point of contact for residents.
Visit residents to complete Resident profile assessments and pre-condition surveys.
Arrange surveys, appointments and installation dates.
Explain planned works and identify individual resident needs or concerns.
Maintain communication with residents before, during and after works.
Handle customer queries and concerns professionally.
Complete end-of-job resident handovers and gather feedback.
Coordinate appointments, engineers' diaries and site visits.
Update project systems, trackers and documentation.
Provide day-to-day administrative support to the project team.

What We're Looking For

Essential:

Excellent communication, customer service and people skills.
Confident meeting residents and working within occupied homes.
Friendly, approachable and professional.
Strong organisation and administration skills.
Able to handle different personalities and challenging conversations professionally.
Confident using Microsoft Office.
Full UK Driving Licence.

Desirable:

Social housing or resident liaison experience.
Construction, planned maintenance or retrofit experience.
Previous Customer/Resident Liaison or Project Coordinator experience.

At Houghton Group, we believe great projects are delivered through great communication, underpinned by integrity, ownership and commitment. This role is central to ensuring our residents receive an excellent experience while helping our teams deliver safely and to the highest standards. If you take ownership, act with integrity and are committed to doing a great job, we'd love to hear from you.

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in hadleigh, ess

Customer Liaison Officer/ Project Coordinator.

Transport Coordinator

Internal Sales Co-ordinator

GP Receptionist / Care Coordinator (Part-Time, 2 Posts Available)

Social Media & Events Co-ordinator

Insurance Works Administrator / Project Coordinator

Export Sales and Logistics Co-ordinator

Customer Service Coordinator (Technical)

Sales & Admin Coordinator

Marketing Coordinator

Operations Coordinator

Front Desk and Office Coordinator (Student Union)

Service Coordinator

Temporary Client Services Coordinator

Medical Receptionist & Practice Coordinator

Office Co-ordinator Receptionist

Branch Sales Co-ordinator

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