Customer service representative Work, Jobs in Halifax, Wyk (with Salaries)

Sales and Customer Service Assistant (Part Time)
Clifton Grant Global —Halifax
- £12.71 an hour
- Part-time
- In-person
- Annual leave
Quick apply
1d
Call Centre Advisor
BW Legal —Leeds
- £20,800 - £22,000 a year
- Overtime
- Free parking
- Annual leave
Quick apply
Customer Service / Reception / Administration Assistant
Jagland Empire LTD —Halifax
- From £12.71 an hour
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
7d
Retail Bathroom Customer Services Coordinator
JT Ellis &Co Ltd —Huddersfield
- £24,000 - £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Freelance Sales and Customer Service Assistant (Part Time)
Clifton Grant Global —Halifax
- £15 an hour
- Part-time
- Hybrid work
Quick apply
1d
Customer Support Advisor
BW Legal —Leeds
- £21,500 - £23,000 a year
- Overtime
- Organisational skills
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
TrustFord —Huddersfield
- Customer service
- Computer literacy
- Hotel
- Annual leave
- Employee discount
5d
Customer Service Advisor
1ST LOCATE (UK) LIMITED —Temple Newsam
- £27,976 a year
- Full-time
- Annual leave
Quick apply
Customer Support Assistant / Telephone Sales
Leodis Stairlifts Ltd —Leeds
- £30,000 a year
- Full-time
- CRM software
- English
- Organisational skills
- Free parking
Quick apply
6d
Client Services Associate - Relationships
Lloyds Wealth —Leeds
- Full-time
- Communication skills
- Time management
- Annual leave
- Work from home
2d
Customer Service Coordinator
Primary Engineer —Burnley
- £30,000 a year
- Overtime
- CRM software
- Customer service
- English
- Health & wellbeing programme
- Work from home
Quick apply
13d
Customer Service/Admin Assistant
Automotive Consulting Engineers Ltd, Bradford —Bradford
- £12.71 - £13.00 an hour
- Full-time
- Hybrid work
- Computer literacy
- English
- Data entry
- Free parking
- Annual leave
Quick apply
6d
Call Centre Agent
Fortrea —Leeds
- Full-time
- Computer literacy
- Data entry
- Communication skills
- Employee discount
Customer Service Representative
CCL Computers —Bradford
- Full-time
- Continuous improvement
- Time management
Call Centre Representative
Lowell Group —Leeds
- £28,911 a year
- Full-time
- Communication skills
- Free parking
2d
Customer Support Assistant / Sales
Leodis Stairlifts Ltd —Leeds
- From £30,000 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
Manning Stainton —Leeds
- £20,500 - £25,000 a year
- Full-time
- Customer service
- Computer literacy
- English
- Health & wellbeing programme
- Bereavement leave
Quick apply
2d
Representative Customer Service / Order Management Specialist (e-commerce)
DRiV —Bradford
- Software troubleshooting
- English
- Analysis skills
12d
Customer Service Coordinator
thebigword —Leeds
- £24,851.23 a year
- Full-time
Quick apply
Customer Service Assistant/ Retail Supervisor
Total Energy —Elland
- From £12.71 an hour
- Part-time
- Basic maths
- Organisational skills
- Cleaning
Quick apply

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Sales and Customer Service Assistant (Part Time)

Clifton Grant Global
Halifax

Quick apply

Job details

Part-time
£12.71 an hour
1 day ago

Benefits

Annual leave

Qualifications

Sales support
Customer service call handling
Inbound customer enquiry call handling
Process improvement
Email software
Client services
Customer support
Customer interaction
HubSpot

Full job description

About the opportunity

We are a private investigation company looking for a part-time sales and customer service assistant to join our team, based in our Halifax office. You will be the first point of contact for many of our enquiries and existing clients, so a calm, professional manner and genuine attention to detail matter more than any specific qualification. This is a PAYE employed position with paid holiday.

The work

Sales support:

Monitor WhatsApp enquiries, confirm the automated reply has gone out, and follow up personally to guide people to complete our new client assessment form
Send initial replies to contact form and email enquiries
Check sent items and send template follow-up emails, adjusting names, locations, and details accurately. This needs a genuinely sharp eye: small errors like a leftover placeholder or the wrong location in a template are exactly what we are checking for
Handle short (around 15 minute) inbound sales calls with prospective clients. Our senior sales team handles quotes and most calls, so you are not expected to close deals unsupported
Work through a set of HubSpot follow-up tasks after quotes go out (day after, day 4, day 7) using template emails, with the same attention to detail required

Customer service:

Send client investigation reports via Notion and email, coordinating with our investigation teams and checking each report against our quality checklist before it goes out
Pass on new information clients send us about their case to the relevant internal team
Handle routine client queries and follow our procedure for anything that becomes a complaint or dispute
Chase our investigation teams for case updates when needed, to keep cases moving smoothly

We may add duties as the role grows. As you settle in, we will also want your input on tightening our processes and documentation, not just executing them unchanged. This suits someone who is naturally organized and methodical and likes making things run better.

Hours

15 hours per week to start: 3 hours per day, 5 days a week, either 9am to 12pm or 10am to 1pm (to be agreed). There is room to grow these hours for the right candidate as the role develops.

Pay

National Living Wage, £12.71 per hour, PAYE employed. Paid holiday: 28 days a year (20 days plus 8 bank holidays), the same statutory entitlement as a full-time employee, since it is based on the 5 days a week you work rather than the hours in each day. Each holiday day is paid at your normal 3-hour daily rate. As with any employed role, pay is reviewed periodically and can grow as the role and your responsibilities do.

What we are looking for

Genuine attention to detail. This role involves a lot of templated communication, and getting the small details right (names, locations, spacing) every time is essential
Comfortable on the phone, including with clients who may be dealing with a sensitive or difficult personal situation
Organized and able to manage a routine set of daily tasks without heavy supervision
Naturally organized and methodical, with a genuine interest in documenting and improving how things are done. Once you know the role, we want your input on tightening our templates and processes, not just executing them unchanged
Trustworthy with confidential client information. Our clients are often in vulnerable situations and discretion is essential to how we work
Comfortable using WhatsApp, email, and CRM-style task systems (we use HubSpot); full training given, but general comfort with these tools is helpful
Right to work in the UK required (standard employment check)

How to apply

Apply with your CV. We keep the process straightforward: shortlisted candidates will be sent a short practical task by email, then invited to a short call, followed by an in-person interview at our Halifax office before any offer is made.

Pay: £12.71 per hour

Application question(s):

Are you within a 30 minute travel distance to halifax town centre?

Experience:

sales/customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in halifax, wyk

Sales and Customer Service Assistant (Part Time)

Call Centre Advisor

Customer Service / Reception / Administration Assistant

Retail Bathroom Customer Services Coordinator

Freelance Sales and Customer Service Assistant (Part Time)

Customer Support Advisor

Customer Service Advisor

Customer Service Advisor

Customer Support Assistant / Telephone Sales

Client Services Associate - Relationships

Customer Service Coordinator

Customer Service/Admin Assistant

Call Centre Agent