Senior communication specialist Work, Jobs in Halton, Chs (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Senior People Relations & Policy Manager
Home Bargains —Liverpool
- Management
- Microsoft Office
- Analysis skills
- Store discount
- Employee assistance programme
Quick apply
14d
Senior Accessibility Specialist
Royal London —Alderley Edge
- JavaScript
- Communication skills
- HTML
- Annual leave
Senior Regulatory Specialist
Ecolab Inc. —Northwich
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Community Partnerships Manager
Chester Zoo —Chester
- £40,430 a year
- Full-time
- Microsoft Powerpoint
- Supervising experience
- Project management
- Annual leave
- Employee assistance programme
12d
Lead Therapist - Oasis Runcorn
UK Addiction Treatment Centres —Runcorn
- £32,500 a year
- Full-time
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
Senior Talent & Performance Manager
Home Bargains —Liverpool
- Analysis skills
- Human resources
- Contracts
- Store discount
- Employee assistance programme
Quick apply
14d
Senior Talent Acquisition Partner
Northbridge Talent Group —Liverpool
- £54,420.00 - £76,327.06 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- Health & wellbeing programme
- Work from home
Quick apply
Operations Manager
Outerform Fabrications LTD —Bolton
- £50,000 - £60,000 a year
- Full-time
- Management
- ERP systems
- Continuous improvement
Quick apply
Senior Sister with Specialist Interest Neonatal Education
Manchester University NHS Foundation Trust —Manchester
- £49,387 - £56,515 a year
- Full-time
- University
- Patient care
- AI
6d
Learning Activation Specialist
mydentist —Radcliffe
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Administrative Employee
Yokogawa —Runcorn
- Full-time
- Hybrid work
- Travel
6d
Senior EPR Communications Manager
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £49,387 - £56,515 a year
- Full-time
- Rehabilitation centre
1h
PR Manager
Chester Zoo —Chester
- £40,430 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Free parking
- Annual leave
4d
Deputy Headteacher
First Steps Together Ltd —Wythenshawe
- £42,350 - £48,213 a year
- Full-time
- Childcare
- Management
- Working with children
- Free parking
- Health & wellbeing programme
Quick apply
7d
Event Delivery Manager
BDO —Liverpool
- Full-time
- Organisational skills
- IT
- Leadership
Assistant Headteacher
Keys Children —Ellesmere Port
- £45,000 - £50,000 a year
- Full-time
- Leadership
- School
- Teaching
- Employee discount
- Referral programme
Quick apply
12d
Senior Technician
Kier Group —Liverpool
- From £40,000 a year
- Full-time
- AutoCAD
- Engineering
- Communication skills
Personal Injury Fee Earner
Clear Lar LLP —Manchester
- £33,000 - £37,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- Microsoft Office
- Health & wellbeing programme
- Flexitime
Quick apply
Wellbeing Coordinator
Pure Innovations —Stockport
- £28,804 a year
- Full-time
- First Aid Certification
- Organisational skills
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
6d

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Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

senior communication specialist jobs in halton, chs

Head of Customer Experience

Senior People Relations & Policy Manager

Senior Accessibility Specialist

Senior Regulatory Specialist

Community Partnerships Manager

Lead Therapist - Oasis Runcorn

Senior Talent & Performance Manager

Senior Talent Acquisition Partner

Operations Manager

Senior Sister with Specialist Interest Neonatal Education

Learning Activation Specialist

Administrative Employee

Senior EPR Communications Manager

PR Manager

Deputy Headteacher

Event Delivery Manager

Assistant Headteacher

Senior Technician

Personal Injury Fee Earner

Wellbeing Coordinator

I want to receive the latest job alerts for senior communication specialist in halton, chs

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