Customer experience specialist Work, Jobs in Hayes, Gtl (with Salaries)

Guest Services Specialist
SilverDoor Ltd —London
- £27,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
Quick apply
18h
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
7d
Logistics & Packing Specialist (Pokémon Live Streams)
Lunar Collectibles Ltd —Twickenham
- £26,500 a year
- Full-time
- Forklift
- Warehouse experience
- In-person
- Sick pay
Quick apply
6d
Medical Secretary/PA
Dementech Limited —London
- From £30,000 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
Quick apply
Constant Climate Executive UKIE
IAG Cargo —Hounslow
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee discount
- Gym membership
7d
Customer Support Specialist
Wellbeing Medical Group —London
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Quick apply
11d
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Immigration Compliance Data Officer
University College London —London
- £31,904 - £35,575 a year
- Full-time
- Administrative experience
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
5d
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
General Assistant
GLL —Camden
- £14.80 an hour
- Part-time
- Customer service
- First Aid Certification
Customer Care Specialist
Return on Investment Ltd —Maidenhead
- Up to £28,000 a year
- 8 hour shift
- CRM software
- Customer service
- English
- Annual leave
- Gym membership
Quick apply
Event Specialist
RICS —London
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Field Sales Executive
Charity Link —Watford
- £35,000 - £45,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor (Part-time)
The Fish Society —Guildford
- £14.20 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Client Success Executive
PEI Group —London
- English
- Administrative experience
B2B Experience Specialist
Partner Retail Services —London
- £30,784 - £35,000 a year
- Full-time
- Employee discount
Quick apply
Transport Planner – Tipper Fleet
kane Haulage Ltd —St Albans
- £30,000 - £40,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Free parking
Quick apply
Client Platform Specialist
EOS —London
- Windows
- Bachelor's degree
- No degree
Quick apply
People Support Services & Advice Specialist
A2Dominion Group —Ealing
- £43,327 - £46,500 a year
- Monday to Friday
- Hybrid work
- Human resources
- AI
- Communication skills
- Employee discount
Quick apply
6d

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customer experience specialist jobs near hayes, gtl

Guest Services Specialist

SilverDoor Ltd
London

Quick apply

Job details

Permanent | Full-time
£27,000 a year
18 hours ago

Qualifications

Hospitality
Customer service
Computer literacy
Microsoft Office
Guest services
Communication skills
Hotel experience

Full job description

SilverDoor is looking to recruit a Guest Services Specialist to be based in our London office. This is an important guest focused role that requires excellent communication skills as you will remain the primary contact for in-house guests throughout their accommodation stay. As Guest Services Specialist you will manage day to day traveller and guest enquiries over the telephone and via email providing an efficient and personalised service which caters for our client’s needs. Embracing team values, positivity and providing outstanding customer service. The clients handled are predominantly corporate companies who reside temporarily in serviced apartment accommodation on business trips around the world.

· Manage the day-to-day traveller and in-house guest enquiries and requests coming into the guest

services team

· Co-ordinating with serviced apartment properties and relevant parties to ensure guests requests are

fulfilled to the highest standard and ensure they meet the guests needs

· Managing amendments to bookings, including extensions, shortenings and cancellation of a booking

· Updating booking information and data accurately and efficiently onto the system

· Providing written confirmations and check in details to clients within agreed service levels

· Ensure related administration tasks are accurately and timely processed and are completed to

operating procedures

· Handling any issues or complaints raised and resolving to a satisfactory resolution for guest

satisfaction

· Handling all correspondence and email communication in an effective and timely manner

· Anticipate guests needs and implement actions to ensure the guests have the most positive

experience during their visit.

· All other tasks deemed necessary by the management team

Experience:

· At least six months' experience of working in a customer/guest services environment

· Customer service focused with an enthusiasm to exceed client expectation

·Experience of working under your own initiative and as part of a team

Skills:

· Strong communication skills

· Self-motivated and ability to organise and manage workload efficiently

· Ability to work under pressure and to tight deadlines

· Consistency and attention to detail

· Good problem-solving skills

· Experience of working under your own initiative and as part of a team

· The ability to prioritise tasks and adapt effectively

· Computer literate and fully conversant in the full suite of Microsoft Office applications

Pay: £27,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in hayes, gtl

Guest Services Specialist

Remote Support Desk Operative

Logistics & Packing Specialist (Pokémon Live Streams)

Medical Secretary/PA

Constant Climate Executive UKIE

Customer Support Specialist

Zara Operations Store Specialist

Immigration Compliance Data Officer

Technical Support Specialist

General Assistant

Customer Care Specialist

Event Specialist

Field Sales Executive

Customer Service Advisor (Part-time)

Telephone Fundraiser - Full Time Contract (Remote)

Client Success Executive

B2B Experience Specialist

Transport Planner – Tipper Fleet

Client Platform Specialist

People Support Services & Advice Specialist

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