Operations assistant Work, Jobs in Headington, Oxf (with Salaries)

Centre Operations Assistant
NewFlex —Oxford
- £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
6d
Sales/Operations Assistant
Home Care Hire —Summertown
- £30,000 - £35,000 a year
- Full-time
- Customer service
- English
- IT
Quick apply
4d
Operations Assistant – gloveglu
gloveglu —Bampton
- £30,000 - £35,000 a year
- Full-time
- CRM software
- ERP systems
- Administrative experience
- Free parking
- Employee discount
Quick apply
Operations Support Assistant
Biffa Waste Services —Abingdon
- Full-time
- Driving
Quick apply
Operations Assistant - DL Kids
David Lloyd Clubs —Bicester
- £13 an hour
- Childcare
- School
- Teaching
- Employee discount
6d
People Payroll & Operations Assistant – 12 month FTC
UK Atomic Energy Authority —Culham
- £29,328 a year
- Microsoft Excel
- ERP systems
- Human resources
- Annual leave
- Employee assistance programme
11d
Assistant Production Planner
Martin-Baker —Chalgrove
- Organisational skills
- Annual leave
- Employee discount
Supply Chain Admin Assistant
Mint Velvet —High Wycombe
- Hybrid work
- Presentation skills
- Communication skills
- Employee discount
Quick apply
6d
Boutique & Operations Assistant
Thyme —Lechlade
- £12.71 an hour
- Weekend availability
- Bilingual
- Microsoft Word
- Hospitality
- Free parking
- Store discount
Quick apply
11h
Operations Assistant
Serco Leisure Operating Limited —Bisham
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Communication skills
- Annual leave
People Payroll & Operations Assistant - 12 month FTC
UK Atomic Energy Authority —Culham
- £29,328 a year
- Hybrid work
- Microsoft Excel
- ERP systems
- Human resources
- Annual leave
Quick apply
11d
VodafoneThree - Privacy Assistant (12 month FTC)
Vodafone —Newbury
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
3d
Leisure Operations Assistant
Swim Sports Company Ltd —Tring
- From £10 an hour
- Part-time
- Working with children
- Communication skills
- School
Quick apply
Locum Support Assistant – Nova Project
Launchpad —Reading
- £15.41 an hour
- Weekend availability
- Microsoft Outlook
- Communication skills
- Annual leave
Boutique Shop & Operations Assistant
THYME —Cirencester
- Up to £12.71 an hour
- Part-time
- Hospitality
- Hotel
- School
- Free parking
- Annual leave
Quick apply
8d
Senior Assistant Company Secretary
Taylor Wimpey —High Wycombe
- Communication skills
- Annual leave
- Employee discount
6d
Project Coordinator (Mandarin Speaking – Essential)
Gadgets Lab —Reading
- £28,000 - £30,000 a year
- Full-time
- Customer service
- English
- Travel
Quick apply

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Centre Operations Assistant

NewFlex -
Oxford

Quick apply

Job details

Full-time
£26,436.80 a year
6 days ago

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee assistance programme
Private medical insurance

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
First aid
English
Microsoft Office
First Aid Certification

Full job description

Role: Centre Operations Assistant

Location: Oxford

Hours: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours)

Reporting to: Centre Executive

Who are we?

NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, ‘Freedom at Work’, and support to create, grow and enjoy running their businesses in our centres.

We’ve been going from strength to strength for 25 years to cement our position as ‘The Property Manager for the New Economy’. We’re currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market.

What are our values?

Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.

The purpose of NewFlex is to make a sustainable profit from unleashing the potential of buildings and people.

Our values are Smart, Supportive, Prudent, Straightforward and Responsible. We expect all our employees to live our values in everything they do at work. Our values make us who we are.

What will you do?

The Centre Operations Assistant primary responsibility is to deliver world class customer experience and support the General Manager to deliver operational excellence keeping the centre safe and compliant in line with our policies and processes.

The Centre Operations Assistant will also support the General Manager by carrying out ad hoc duties.

We want someone exceptional who can focus on:

Customer Service

Deliver outstanding service experience to all stakeholders
Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal
Proactively seek feedback and resolve customers queries at first touch
Build relationships with customers through regular communication to ensure capture of any upselling opportunities
Manage centre standards to the highest level
Conduct pre-event inspections of all meeting rooms and show offices prior to a customer viewing or meeting room booking
Oversee customer move ins smoothly and in line with customer requirements
Ad hoc duties as and when required by the General Manager

Commercial

Ensure the capture of billing for all revenue
Identify and upselling all NewFlex services

Health & Safety

To have a comprehensive understanding and ensure compliance with the NewFlex health and safety policy and processes
Complete all iAuditor checks and resolve any issues within acceptable timeframes
Management of the accident book and the reporting of all incidents, accidents and near misses. Compliance with RIDDOR
Review and update as necessary the emergency evacuation procedures
Ensure appropriate health and safety arrangements are in place to minimise risks and provide for safe working conditions for all building users
Ensure all building related issues are reported via the property portal and oversee remedial actions, as required, are completed in a timely manner
Arranging all annual mandatory H&S requirements for the centre and ensure certification is uploaded to the property portal in a timely manner
Strict monitoring of contractors to ensure their working practices are in line with our policies and processes
General administration and coordinating of contractors for planned works

Compliance

Ensure the centre operates in line with company policies, procedures and processes
Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements
Escalate identified issues and risks to the General Manager
Working with Centre Operations Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation.
Validating customer identification to ensure adherence to AMLR policy
Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy
Complete all mandatory training modules annually: - Data Protection Awareness, Healthy Working, Fire Safety Plus, Health & Safety Induction , Whistleblowing, Cyber Security, Fraud Prevention, Anti Money Laundering , Anti Bribery and Code of Conduct.

Training - Complete all mandatory training modules annually: -

Data Protection Awareness

Healthy Working

Fire Safety Plus

Health & Safety Induction

Whistleblowing

Cyber Security

Fraud Prevention

Anti-Money Laundering

Anti-Bribery

Code of Conduct

Unconscious Bias

Stakeholders

Clients

Prospects

Customers

Colleagues in all departments

Newable Group Boards

Knowledge/Experience

Previous customer service experience is essential
Minimum Grade C in English and Maths (or equivalent)
Confident user of Microsoft office 365 (Word, Excel and Outlook)
Fire Marshal (Training provided)
First Aid at Work Certificate (Training Provided)

Key skills/behaviours required for this role:

Planning and organising
Building relationships
Excellent communicator
Resilient and embraces change
Team player

What will we offer you?

£26,436.80 per annum
33 days Annual Leave (including Bank Holidays)
Birthday Off
Volunteering Days
Discounted Private Medical Insurance Cover
Life Assurance
Income Protection Insurance
Payroll Giving
Cycle Scheme
NEST Pension Scheme
Employee Assistance Programme
Annual Flu Jabs
Eye Tests
Training Support Package
Enhanced Maternity, Adoption, Shared Parental and Paternity Pay
Annual Professional Membership Subscription

NewFlex is an equal opportunities employer.

This vacancy will close once we have filled all available interview slots. We therefore highly recommend early applications.

Quick apply

Refine Your Search

operations assistant jobs in headington, oxf

Centre Operations Assistant

Sales/Operations Assistant

Operations Assistant – gloveglu

Operations Support Assistant

Operations Assistant - DL Kids

People Payroll & Operations Assistant – 12 month FTC

Assistant Production Planner

Supply Chain Admin Assistant

Boutique & Operations Assistant

Operations Assistant

People Payroll & Operations Assistant - 12 month FTC

VodafoneThree - Privacy Assistant (12 month FTC)

Leisure Operations Assistant

Locum Support Assistant – Nova Project

Boutique Shop & Operations Assistant

Senior Assistant Company Secretary

Project Coordinator (Mandarin Speaking – Essential)

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