Senior account manager Work, Jobs in Headington, Oxf (with Salaries)

Key Accounts Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
Senior National Account Manager
DCS Group (UK) Ltd —Banbury
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Quick apply
Senior Account Manager
Air IT —Abingdon
- Full-time
- Hybrid work
- Azure
- Communication skills
- Employee assistance programme
- Employee discount
Key Account Manager
Bufab UK Ltd —High Wycombe
- £30,000 - £45,000 a year
- Full-time
- Master's degree
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Heritage Account Manager
Restore PLC —Oxford
- £35,000 - £45,000 a year
- Monday to Friday
11d
Senior Key Account Manager South England
Mascot International GmbH —Oxford
- Sales
Senior National Account Manager
Opella Healthcare Group —Reading
- Full-time
- IT
- Negotiation
6d
Senior National Account Manager
Pierre Fabre —Reading
- Marketing
- Analysis skills
- Business
New Business Senior Manager
BDO —Reading
- Full-time
- Business development
Sales Account Executive EMEA (On-site)
Cybernet EMEA Limited —Wendover
- £25,000 - £75,000 a year
- Full-time
- Analysis skills
- IT
- In-person
Quick apply
3d
Event Sales Manager
Grundon —Knowl Hill
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Sales Account Manager
Elements Solutions Inc —Wantage
- Up to 50% travel
- Travel
- Leadership
- Free parking
- Employee assistance programme
10d
Account Manager I
Halliburton —Oxford
- Full-time
- Sales
- Business development
- AI
3h
National Account Manager – Export
PepsiCo —Reading
- Sales
- Analysis skills
- Communication skills
Business Development & Client Growth Manager
Ginger Digital —Hungerford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Sales
- Free parking
Quick apply
6d
Business Development Manager
Seloxium Limited —Oxford
- Full-time
- Hybrid work
- Sales
- Business development
- Presentation skills
- Annual leave
Quick apply
4d
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Senior Business Development Manager
Wireless Logic mdex GmbH —Reading
- Hybrid work
- Sales
- Business development
- Communication skills
National Account Manager
Bestway Group —Reading
- Full-time
- Presentation skills
- Organisational skills
Quick apply
Commercial & Business Development Manager - US Expansion
Skyports Limited —Aylesbury
- Full-time
- Microsoft Powerpoint
- Business development
- Travel
Quick apply

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senior account manager jobs near headington, oxf

Key Accounts Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Key Accounts Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

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senior account manager jobs in headington, oxf

Key Accounts Manager

Senior National Account Manager