mentor Work, Jobs in heywood, gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
4d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £29,267 a year
- Full-time
- Sick pay
2d
Field Care Supervisor
Helping Hands —Rochdale
- £14,250 a year
- Full-time
- Care plans
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Youth Mentor - Bolton Schools
Remedi - Restorative Services —Bolton
- From £24,000 a year
- Weekend availability
- Communication skills
- School
Quick apply
Merchandise Assistant
JDSPORTS —Bury
- Full-time
- Microsoft Excel
- Merchandising
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Support Worker - KV Care
Bury Care Academy —Bury
- £13.50 an hour
- Full-time
- Care plans
- Paid training
- Referral programme
5d
Trades Apprenticeships 2026 (Plumbers, Joiners & Electricians) – Greater Manchester
Great Places Housing Association —Manchester
- £11.55 an hour
- Full-time
- No experience needed
- Plumbing
17h
Violence Against Women's and Girls (VAWG) Advocate
Safety4sisters NorthWest —Manchester
- £27,711 - £29,572 a year
- Weekend availability
- In-person
- Flexitime
- Sick pay
Quick apply
1d
Specialist Mentor (Mental Health and/or Autistic Spectrum Conditions)
University of Huddersfield —Huddersfield
- £20.92 an hour
- Part-time
- University
Specialist Mentor – Attendance and Outreach Officer
Stockport Council —Stockport
- £16.35 - £17.47 an hour
- Monday to Friday
- School
SEN Tutors & Mentors Trafford
Young Giants Tuition —Trafford
- £30 - £40 an hour
- Part-time
- English
- Bachelor's degree
- Travel
School Partnership Officer
Manchester United —Manchester
- Full-time
- English
- Organisational skills
- IT
- Annual leave
- Employee discount
3d
Pastoral and Wellbeing Mentor
Trafford Council —Trafford
- £27,576 - £28,827 a year
- Full-time
- Organisational skills
- Communication skills
- School
Young Person Independent Living Officer
MSV Housing Group —Manchester
- £16,795 - £17,929 a year
- Full-time
- Employee assistance programme
- Sick pay
23h
Operational Mentor Grounds Maintenance
L&Q —Manchester
- From £30,387 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
3d
Assistant Merchandiser - Apparel
JDSPORTS —Bury
- Full-time
- Microsoft Excel
- Merchandising
- Microsoft Office
- Free parking
- Employee discount
Quick apply
11d
Learning Mentor
Ribblesdale School —Clitheroe
- £17,313 - £18,748 a year
- Part-time
- English
- Working with children
- Mentoring
Quick apply
Care Assistant
Comfort Call Limited —Rochdale
- £13.10 an hour
- Part-time
- No experience needed
- Paid training
- Employee discount
Facilities Supervisor
SUEZ —Manchester
- £43,916.80 a year
- Full-time
- Travel
3d
TEACHING ASSISTANT LEVEL 3 APPRENTICE
Lancashire County Council —Helmshore
- Part-time
- Mentoring
- School

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
4 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

mentor jobs in heywood, gtm

Helpdesk Manager

Jigsaw Homes Group Limited

Field Care Supervisor

Youth Mentor - Bolton Schools

Merchandise Assistant

Support Worker - KV Care

Trades Apprenticeships 2026 (Plumbers, Joiners & Electricians) – Greater Manchester

Violence Against Women's and Girls (VAWG) Advocate

Specialist Mentor (Mental Health and/or Autistic Spectrum Conditions)

Specialist Mentor – Attendance and Outreach Officer

SEN Tutors & Mentors Trafford

School Partnership Officer

Pastoral and Wellbeing Mentor

Young Person Independent Living Officer

Operational Mentor Grounds Maintenance

Assistant Merchandiser - Apparel

Learning Mentor

Care Assistant

Facilities Supervisor

TEACHING ASSISTANT LEVEL 3 APPRENTICE

I want to receive the latest job alerts for mentor in heywood, gtm

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