Account officer Work, Jobs in Holmfirth, Wyk (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Internal Sales Officer
Hocoparts UK —Huddersfield
- From £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
- Employee discount
Quick apply
1h
Engagement Officer
Reed In Partnership —Leeds
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
Revenue, Benefits & Payments Officer
Rotherham Metropolitan Borough Council —Rotherham
- £26,824 - £31,022 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Finance Officer - Grade 5
University of Bradford —Bradford
- £28,031 - £30,378 a year
- Full-time
- University
- Communication skills
5d
Senior Developer
HM Revenue and Customs —Leeds
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- DevOps
- English
- Java
- Work from home
14d
Head of Marketing
Aspire Property Group —Leeds
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- English
- SQL
- Project management
- Work from home
- Bereavement leave
Quick apply
10d
Reporting and Offender Manager
Home Office —Sheffield
- £32,110 - £33,073 a year
- Part-time
- Presentation skills
- Driving
- Communication skills
- Annual leave
13d
Finance Officer
Siemens Energy —Manchester
- Full-time
- Bachelor's degree
- Business
- Accounting
Finance Officer
IRARA Services —Sheffield
- £33,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
Quick apply
Assistant Finance Business Partner
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Windows
- Annual leave
17h
Executive Assistant
Axis Supported Living —Leeds
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
1h
Digital Marketing Assistant
Barnsley Metropolitan Borough Council —Barnsley
- £25,583 - £25,989 a year
- Weekend availability
- English
- Employee discount
4d
Finance Officer
British Cycling —Manchester
- Up to £28,000 a year
- Full-time
- Hybrid work
- Data entry
3d
Project Management Officer - Administrator
Softcat —Manchester
- Hybrid work
- Project management
- Organisational skills
- School
- Flexible schedule
3d
Accounts Payable Officer - Grade 5
University of Bradford —Bradford
- £28,031 - £30,378 a year
- Full-time
- University
- Communication skills
5d
Group Workplace Manager
Pure Retirement —Leeds
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Finance and HR Officer (Part-Time)
The Cardigan Centre —Headingley
- £28,611.39 a year
- Part-time
- Human resources
- QuickBooks
- Free parking
Quick apply
7d
Complex Decision Maker
Department for Work and Pensions —Sheffield
- £32,137 a year
- Overtime
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
5d
Membership & Rackets Sports Officer
Hallamshire Tennis Squash Club Limited —Sheffield
- From £14.05 an hour
- Weekend availability
- Microsoft Office
- Administrative experience
- Business development
- Free parking
Quick apply

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

account officer jobs in holmfirth, wyk

Revenue Protection Officer

Internal Sales Officer

Engagement Officer

Revenue, Benefits & Payments Officer

Finance Officer - Grade 5

Senior Developer

Head of Marketing

Reporting and Offender Manager

Finance Officer

Finance Officer

Assistant Finance Business Partner

Executive Assistant

Digital Marketing Assistant

Finance Officer

Project Management Officer - Administrator

Accounts Payable Officer - Grade 5

Group Workplace Manager

Finance and HR Officer (Part-Time)

Complex Decision Maker

Membership & Rackets Sports Officer

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