Customer success manager Work, Jobs in Ingatestone, Ess (with Salaries)

Digital Sales Manager
Saxton 4x4 —Chelmsford
- From £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Team management
Quick apply
Partnerships Development & Account Executive
Professional Development Group —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
Hire Desk Team Leader
Hire Safe Solutions Ltd —Thurrock
- £38,000 - £42,000 a year
- Full-time
- Supervising experience
- Team management
- Organisational skills
- Free parking
- Annual leave
Quick apply
8d
Key Account Manager
elix sourcing solutions —Chelmsford
- £40,000 - £50,000 a year
Junior Business Development Manager
PRIME GLOBAL PUBLISHING LTD —Dartford
- Business development
- Communication skills
Quick apply
Senior Lettings Manager | Councils & Housing Partnerships
Estate agents —London
- £45,000 - £60,000 a year
- Full-time
- Customer service
- Business development
- Team management
Quick apply
Customer Services and Enquiries Assistant
Anglia Ruskin University —Chelmsford
- £26,707 - £30,378 a year
- Full-time
- CRM software
- Organisational skills
- Relocation assistance
3d
Senior Business Development Manager
Reynolds Food Group —Waltham Cross
- Full-time
- Business development
- Organisational skills
- In-person
Quick apply
Business Development Manager (Nest Connect)
NEST —London
- £70,000 - £75,000 a year
- Remote
- Business development
11d
Branch Manager
REXEL —Brentwood
- Full-time
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee discount
Quick apply
Business Development Manager
GreatFind Recruitment —Chipping Ongar
- £40,000 - £90,000 a year
- Full-time
- Business development
- Travel
- Contracts
Quick apply
9d
Account Manager (Field Sales)
Warranty First —East London
- £40,000 - £50,000 a year
- Full-time
- Business development
- Communication skills
- Negotiation
- Referral programme
Quick apply
BDM & Accounts Manager
Project Solver Ltd —Great Dunmow
- £40,000 - £50,000 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Business development
- Free parking
- Sick pay
Quick apply
Enterprise Account Manager
Gold Consulting —London
- £110,000 - £120,000 a year
- Full-time
- Remote
- Salesforce
- Data analysis skills
- Analysis skills
Quick apply
3d
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Travel
Quick apply
Territory Manager for UK & Nordics
Virtuozzo —London
- £100,000 - £140,000 a year
- Remote
- English
- Business development
- Travel
- Referral programme
Quick apply
Client Liaison Adviser
Benefact Group —Billericay
- From £25,000 a year
- Full-time
- Annual leave
- Sick pay
Head of Customer Excellence (FTC)
Benifex —London
- £77,500 - £95,000 a year
- Hybrid work
- Analysis skills
- Employee assistance programme
- Employee discount
Customer Success Manager
Juicebox —London
- £110,000 - £160,000 a year
- Full-time
- AI
Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy
Marriott International, Inc —London
- £40,000 - £52,000 a year
- Full-time
- Microsoft Powerpoint
- Spanish
- Salesforce

I want to receive the latest job alerts for customer success manager in ingatestone, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success manager jobs near ingatestone, ess

Digital Sales Manager

Saxton 4x4 -
Chelmsford

Quick apply

Job details

Permanent | Full-time
From £30,000 a year

Qualifications

CRM software
Driving Licence
Sales management
Performance management
Continuous improvement
Continuous improvement cycles oversight
Team management
Organisational skills
Customer support
Professional development mentoring
Customer interaction
Training & development
Leadership
Vehicle Valuation
Communication skills
Sales appointment setting

Full job description

Location: Chelmsford, Essex (CM1)
Working Hours: Full-Time
Salary: £30,000 basic with OTE £60-70k

Why Join Saxtons?

We are offering an exciting and rewarding opportunity for a Digital Manager to lead our well-established and high-performing Digital team. This role offers excellent career development opportunities, the chance to shape and enhance our digital sales performance, and the opportunity to lead a motivated team within a supportive environment where success is recognised and shared.

As Digital Manager, you will play a pivotal role in overseeing the Digital Enquiry team, ensuring every online customer enquiry is managed professionally and efficiently. By driving performance, developing your team and continuously improving processes, you will maximise showroom appointments, support vehicle sales and deliver an exceptional customer experience.

You will be responsible for maintaining high standards across all digital customer interactions, working closely with the Sales Management team to ensure a seamless customer journey from initial enquiry through to showroom visit. As a key leader within the business, you will have the opportunity to influence performance, implement improvements and contribute to the continued success of Saxtons.

There is also an opportunity to work closely with a wide range of luxury and premium vehicle brands, gaining valuable insight into one of the UK's leading prestige automotive retailers.

Role Overview

As Digital Enquiry Manager, you will be responsible for leading and developing the Digital Enquiry team, ensuring all digital enquiries—including email, live chat, AI, telephone and online platforms—are managed effectively and converted into quality showroom appointments.

Working closely with the Sales Managers, you will oversee the daily operation of the department, monitor team performance against key performance indicators, provide coaching and support, and identify opportunities to improve enquiry conversion and customer satisfaction. You will ensure processes are consistently followed, customer communications remain of the highest standard, and the Digital team contributes to achieving the dealership's overall sales objectives.

This is an excellent opportunity for an experienced leader with a passion for customer service, team development and the automotive industry to make a significant impact within a fast-paced and ambitious business.

Key Responsibilities

Lead, manage and develop the Digital Enquiry team to achieve individual and departmental performance targets.
Oversee the management of all digital enquiries, ensuring timely, professional and effective customer communication across all platforms.
Work closely with the Sales Managers to maximise showroom appointments and improve enquiry conversion rates.
Ensure all customer interactions are handled to the highest standard, delivering an exceptional customer experience.
Review and improve digital enquiry processes to maximise efficiency and sales opportunities.
Oversee the accurate maintenance of customer records using CRM and other business systems.
Support the team with complex customer enquiries, vehicle information, additional products, finance quotations and part-exchange valuations where required.
Ensure deposits are processed accurately and company procedures are followed.
Drive continuous improvement, identifying opportunities to enhance performance, productivity and customer satisfaction.
Conduct regular one-to-one meetings, performance reviews and training to support the ongoing development of the Digital team.

What We're Looking For

Previous experience within a Digital Manager, Sales Manager or similar leadership role, ideally within the automotive industry.
Proven experience managing, coaching and developing a successful team.
Strong understanding of digital sales processes, online lead management and CRM systems.
Excellent leadership, communication and organisational skills.
Ability to work within a high-pressure, fast-paced environment.
Strong commercial awareness with the ability to analyse performance data and improve results.
High attention to detail and excellent problem-solving skills.
Knowledge of vehicle finance, part-exchange processes and the customer buying journey is desirable.
Passion for delivering outstanding customer service and driving team performance.
Full, clean UK driving licence.

How to Apply

If you’re ready to collaborate with a passionate team, help drive showroom traffic, and be a key player in an award-winning environment, we invite you to apply today and join Saxtons!

Job Types: Full-time, Permanent

Work Location: In person

Pay: From £30,000.00 per year

Ability to commute/relocate:

Chelmsford CM1: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in ingatestone, ess

Digital Sales Manager

Partnerships Development & Account Executive

Hire Desk Team Leader

Key Account Manager

Junior Business Development Manager

Senior Lettings Manager | Councils & Housing Partnerships

Customer Services and Enquiries Assistant

Senior Business Development Manager

Business Development Manager (Nest Connect)

Branch Manager

Business Development Manager

Account Manager (Field Sales)

BDM & Accounts Manager

Enterprise Account Manager

Senior Customer Success Manager - UK

Territory Manager for UK & Nordics

Client Liaison Adviser

Head of Customer Excellence (FTC)

Customer Success Manager

Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy

I want to receive the latest job alerts for customer success manager in ingatestone, ess

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected