Customer support & client services occupations Work, Jobs in Kilmacolm, Ivc (with Salaries)

Customer Support Specialist - Aviation
Scottish Leather Group —Paisley
- £0.01 a year
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
19h
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Helpdesk Coordinator
OCS Group —Glasgow
- Overtime
- Customer service
- Microsoft Office
Quick apply
Customer Service Advisor
Search Hiredonline —Glasgow
- £13.49 an hour
- Temporary
- Remote
- Customer service
- IT
10d
Customer Service Team Manager 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Banking
5d
Customer Success Advisor - Glasgow
Chisholm Hunter Ltd —Glasgow
- £12.71 an hour
- Full-time
- Sales
- Employee discount
Quick apply
5d
Customer Service Advisor
InPost UK —Paisley
- £12.71 an hour
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
7d
Telephone Operator
GlasGO Cabs —Glasgow
- £12.71 an hour
- Part-time
- Customer service
- Computer skills
- In-person
Quick apply
5d
Customer Hire & Sales Coordinator
GAP Group —Glasgow
- Full-time
- Communication skills
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Continuous improvement
4d
Customer Onboarding Specialist
Firefish Software —Glasgow
- £35,000 - £40,000 a year
- Remote
- Human resources
- Employee discount
- Flexible schedule
Quick apply
23h
Director of Guest Experience
Marzoqi Global Travel & Hospitality Ltd —Glasgow
- £4,800 - £8,200 a month
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee stock purchase plan
Quick apply
1d
Applicant Contact Advisor (Fixed Term Appointment)
Ministry of Justice —Glasgow
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
6d
Customer Service Assistant
NEON DEVELOPMENTS LIMITED —Glasgow
- £14 - £16 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Service Assistant
Select Blinds —Coatbridge
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
21h
Customer Service Executive
Service Graphics —Glasgow
- £26,500 - £28,000 a year
- Full-time
- Communication skills
- Free parking
Quick apply
Customer Service Advisor
NWH Group —Glasgow
- £27,976 a year
- Full-time
- Organisational skills
- IT
- Typing
Customer Service Team Manager
HarperCollins UK —Glasgow
- Hybrid work
- Customer service
- Organisational skills
Quick apply
10d
Customer Service Advisor
Olleco —Coatbridge
- £27,497.60 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
10d

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customer support & client services occupations jobs near kilmacolm, ivc

Customer Support Specialist - Aviation

Scottish Leather Group -
Paisley

Quick apply

Job details

Permanent
£0.01 a year
19 hours ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme
Sick pay
On-site parking

Qualifications

Sales support
Power BI
Customer service
ERP systems
Microsoft Office
Customer support
Communication skills

Full job description

Great businesses don't just serve customers - they build trusted partnerships through every interaction, every order, and every solution. By delivering outstanding service, maintaining clear communication, and working collaboratively across the business, they create lasting customer relationships while ensuring operations run smoothly from enquiry to delivery.

As a Customer Support Specialist – Aviation, you'll be the central point of contact for customers within your region, combining exceptional organisation, commercial awareness, and relationship-building skills to deliver a seamless customer experience. From managing customer orders and coordinating internal teams to resolving issues and driving continuous improvement, you'll play a vital role in ensuring our customers receive the service and support they expect at every stage of their journey.

In this role you will:

Act as the primary point of contact for Aviation customers within your region, building trusted relationships through clear, responsive, and professional communication.
Manage customer orders from quotation through to despatch, ensuring customer requirements are met while proactively communicating progress and resolving any issues or delays.
Collaborate closely with Sales, Operations, Quality, Technical, Laboratory, Warehouse, Shipping, Finance, and Colour teams to deliver an outstanding end-to-end customer experience.
Coordinate customer projects, sample requests, technical orders, product administration, and project plans, ensuring all activities are delivered accurately and on time.
Manage key financial processes including quotations, proformas, invoicing, credits, payments, and customer portal administration while supporting effective risk management.
Maintain accurate customer records, KPI reporting, CRM updates, and planning documentation to support informed decision making and operational excellence.
Act as the voice of the customer by coordinating responses to quality concerns, supporting customer audits and visits, and driving effective communication across internal teams.
Champion continuous improvement by identifying opportunities to streamline processes, improve customer service, reduce inefficiencies, and strengthen collaboration across the business.

You're someone who understands that exceptional customer service is about far more than processing orders. You build strong relationships, communicate with confidence, and work collaboratively to ensure customers receive the highest level of service while supporting operational success across the business.

You have experience in a customer support, customer service, sales support, or operational coordination role, ideally within manufacturing, aviation, automotive, textiles, or another fast-paced industry.
You possess excellent communication skills, building positive relationships with customers and colleagues at all levels.
You are highly organised, able to manage multiple priorities while maintaining exceptional attention to detail.
You enjoy working collaboratively across different departments to solve problems and deliver the best possible customer outcomes.
You demonstrate strong commercial awareness and understand the importance of balancing customer expectations with operational requirements.
You are confident using business systems such as CRM, Microsoft Office, Power BI, or ERP systems to manage information and monitor performance.
You take a proactive approach to problem solving, identifying opportunities to improve processes and enhance the customer experience.
Above all, you're customer focused, adaptable, resilient, and passionate about delivering an outstanding service every day.

The impact you will have:

You will play a key role in strengthening relationships with our Aviation customers by ensuring every interaction is professional, responsive, and focused on delivering an exceptional customer experience. Your ability to coordinate activities across multiple departments will help ensure orders progress efficiently, projects remain on track, and customers receive accurate information and timely support.

By acting as the voice of the customer, you'll help improve collaboration between commercial and operational teams, enabling faster problem solving, stronger communication, and more effective decision making. Your contribution will also support continuous improvement initiatives that enhance efficiency, reduce waste, and improve the overall customer journey.

Through your work, you'll help create an environment where customer service is more than simply responding to enquiries - it is embedded into everything we do, strengthening partnerships, supporting operational excellence, and delivering the high standards our customers expect.

What’s in it for you:

You’ll benefit from a comprehensive rewards package designed to support your wellbeing, financial security, and career development. This includes a company pension, life assurance, company sick pay, enhanced annual leave that increases with service, and access to a health and wellbeing programme alongside an Employee Assistance Programme with private GP services. You’ll also have opportunities to grow through coaching, training, and development support, plus practical perks such as cycle to work and electric vehicle schemes, free on-site parking, and access to a range of retail discounts.

We believe our strength comes from our people. We value diversity, encourage development, and create an environment where everyone can thrive.

Ready to be part of the story?

If you're passionate about delivering exceptional customer service, enjoy building strong relationships, and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you.

Quick apply

Refine Your Search

customer support & client services occupations jobs in kilmacolm, ivc

Customer Support Specialist - Aviation

Customer Service Advisor

Helpdesk Coordinator

Customer Service Advisor

Customer Service Team Manager 24/7 shift pattern

Customer Success Advisor - Glasgow

Customer Service Advisor

Retention Specialist

Telephone Operator

Customer Hire & Sales Coordinator

Client Service Team Leader 24/7 shift pattern

Customer Onboarding Specialist

Director of Guest Experience

Applicant Contact Advisor (Fixed Term Appointment)

Customer Service Assistant

Customer Service Assistant

Customer Service Executive

Customer Service Advisor

Customer Service Team Manager

Customer Service Advisor

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