Office manager Work, Jobs in Kington, Wor (with Salaries)

Office Manager
Athena Worksuface Fabrications Ltd —Worcester
- £30,000 - £35,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Free parking
- Sick pay
Quick apply
13h
Office Manager
Studley Infants school —Studley
- £23,191 - £24,719 a year
- Full-time
- Supervising experience
- Working with children
- Organisational skills
- Free parking
Quick apply
11d
School Office Manager
Worcestershire County Council —Upton Snodsbury
- £20,372 - £21,713 a year
- Call to connect
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
7d
Admin Manager
Berkley Care Group —Warwick
- £35,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
11d
Office Administrator
Chris Arnold Tree Surgery —Cheltenham
- From £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
Quick apply
3d
Administration Officer
Civic Recruitment Limited —Solihull
- £17.75 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10h
Head Office Manager
Community Case Management Services Ltd —Shipston on Stour
- £40,000 a year
- Management
- Continuous improvement
- Rehabilitation centre
5d
Office Manager
Exemplar Health Care Services Limited —Tipton
- £30,288 a year
- Full-time
- Microsoft Excel
- Administrative experience
- IT
Quick apply
Office Manager/Administrator
Systec Fire Engineering Limited —Birmingham
- £25,000 - £30,000 a year
- Full-time
- Administrative experience
- Accounting
- Human resources
- Free parking
Quick apply
6d
Office Manager
Emixa —Solihull
- Microsoft Office
- Organisational skills
- Front desk
Quick apply
Portfolio Management Office Manager
Gloucestershire County Council —Gloucester
- £53,937 - £57,844 a year
- Hybrid work
- English
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
7d
Manager - NHB Office
National Housing Bank —Birmingham
- £39,933 - £46,573 a year
- Full-time
- Hybrid work
- Presentation skills
- SharePoint
- Annual leave
- Employee assistance programme
7d
Financial Planning Office Manager
Rothesay Bennett Financial Planning —Coventry
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
4d
Office Manager
Nuvo Hotel Group Ltd —Birmingham
- £16 - £18 an hour
- Weekend availability
- Customer service
- Hotel
- Supervising experience
- Free parking
Quick apply
10d
Sales Office Manager
Fabory UK —Wednesbury
- £35,000 - £45,000 a year
- Full-time
- Management
- Sales
- Analysis skills
- Health & wellbeing programme
Quick apply
12d
HQ Coordinator
Early Years Studios —Leamington Spa
- £30,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Paid training
- Health & wellbeing programme
Quick apply
Care Home Administrator (temporary to perminant)
Connaught House Specialist Care Centre —Solihull
- £14 an hour
- Full-time
- English
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
14d
Office Manager VA2788
Anabas —Warwick
- £33,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
- Life insurance
10d
Team Leader
Restore PLC —Kidderminster
- £28,163.20 a year
- Monday to Friday
- Computer skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Office Administrator
Purple Granite Ltd —Kidderminster
- From £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
3d

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Office Manager

Athena Worksuface Fabrications Ltd -
Worcester

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
13 hours ago

Benefits

Free parking
Casual dress
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Management
Operations management
Customer service
Supervising experience
Organisational skills
Office management
Leadership
Communication skills
Time management
Office experience

Full job description

Company Overview

Athena Worksurfaces specialises in manufacturing, templating, and installing quartz, natural granite, quartz, and porcelain worksurfaces. Supplying the largest housebuilders in the region, we serve both residential and commercial clients with a focus on customer service, quality and timely delivery. Our dedicated team combines technical expertise with extensive product knowledge to be a trusted partner for developers.

Summary

We are looking for an organised, driven and customer-focused Office Manager to lead a fast-paced office environment. This is a key leadership role responsible for ensuring the smooth day-to-day operation of the office while maintaining exceptional customer service standards and operational efficiency across all functions.

The Office Manager will lead and support a team of Account Handlers and Aftercare Specialists, operating within a collaborative pod structure designed to create ownership, accountability and seamless customer support. You will be responsible for ensuring that customers remain at the forefront of everything the office does, creating a culture where communication is accurate, efficient and proactive.

You will provide leadership, structure, escalation management and coaching while acting as a central point between Customer Care, Sales and Operational teams to ensure a consistent and high-quality customer journey.

Why Join Athena Worksurfaces?

Work with a market leader in the worktop industry.
Opportunity to build strong relationships with major clients.
Friendly, supportive team environment with room for career growth.
Dress down and early finish on Friday

What You’ll Do:

Role Purpose

The Office Manager is responsible for leading the office function and ensuring the consistent and high-quality execution of live customer accounts through effective management of the Account Handlers and Aftercare Specialists.

The role will provide:

Structure and leadership across the office function
Escalation management and issue resolution
Coaching and development support for team members
Visibility and operational assurance across customer accounts
Strong communication between Customer Care, Sales and Operations functions

Key Responsibilities

Leadership & People Management

Lead, motivate and manage Account Handlers and Aftercare Specialists, setting clear expectations and performance standards.
Provide day-to-day guidance, prioritisation and decision-making support.
Build a positive, high-performing and customer-focused culture.
Conduct regular one-to-one meetings and team reviews.
Identify performance gaps and provide coaching and development support.
Ensure responsiveness standards, inbox management and system disciplines are consistently maintained.
Monitor workload distribution and ensure efficient use of resources across the office team.
Maintain accountability for the quality, accuracy and discipline across customer accounts.
Ensure all issues have clear ownership, deadlines and progression plans.

Customer Experience & Service Excellence

Ensure the customer remains at the forefront of all office activities and decisions.
Ensure all customer communication is accurate, timely, professional and consistent.
Manage and resolve escalated customer issues effectively and collaboratively.
Work closely with the Customer Service Manager to ensure customer concerns are appropriately managed and resolved.
Continuously review and improve customer experience processes.

Operational Management

Ensure smooth day-to-day running of the office and customer account management activities.
Coordinate effectively with Sales, Operations and support departments.
Review and improve office processes and systems to maximise efficiency.
Ensure KPIs and service standards are monitored and achieved.

Skills & Experience Required

Previous experience within an Office Manager, Operations Manager, Customer Service Manager or Team Leader role.
Experience leading teams within a fast-paced office environment.
Strong leadership and people management skills.
Excellent organisational and time management skills.
Strong communication skills, both written and verbal.
High attention to detail and commitment to accuracy.
Ability to prioritise workload and perform under pressure.
Strong problem-solving and decision-making capabilities.
Customer-focused approach with a passion for service excellence.
Ability to multitask in a fast-paced environment

What We're Looking For

We are looking for an individual who naturally leads by example, thrives in a fast-moving environment and can create a culture where accountability, communication and customer service are embedded in every process.

You will be highly organised, proactive and motivated by delivering excellent outcomes for both customers and internal teams while ensuring operational excellence across the office.

If you are looking for an opportunity to make a genuine impact and lead a dynamic team, we would love to hear from you.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Experience:

Office management: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

office manager jobs in kington, wor

Office Manager

Office Manager

School Office Manager

Admin Manager

Office Administrator

Administration Officer

Head Office Manager

Office Manager

Office Manager/Administrator

Office Manager

Portfolio Management Office Manager

Manager - NHB Office

Financial Planning Office Manager

Office Manager

Sales Office Manager

HQ Coordinator

Care Home Administrator (temporary to perminant)

Office Manager VA2788

Team Leader

Office Administrator

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