Housing officer Work, Jobs in Knaphill, Sry (with Salaries)

Resident Liaison Officer
Milestone West —Basingstoke
- £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Housing Officer
Rushmoor Borough Council —Farnborough
- £40,777 - £47,181 a year
- Call to connect
- Hybrid work
- Negotiation
9d
Planned Works Support Officer
Guildford Borough Council —Guildford
- £33,940 - £37,983 a year
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
2d
Housing Allocations Officer
Runnymede —Addlestone
- £30,646 - £37,589 a year
- Hybrid work
- Microsoft Office
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
4d
Supported Housing Officer
Beyond Healthcare Medical —London
- £14.00 - £15.50 an hour
- Temporary
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
2d
Place Protection Officer
Rushmoor Borough Council —Farnborough
- £33,699 - £39,862 a year
- Weekend availability
- Customer service
- IT
- Communication skills
Housing Officer
Active Resourcing Ltd —Lambeth
- £22 - £28 an hour
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Property Contract Officer
City of Westminster Council —Westminster
- £42,912 - £57,495 a year
- Administrative experience
- Bachelor's degree
- Communication skills
3d
Resident Liaison Officer
Equans —Croydon
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
- Employee discount
Supported Housing Officer
Walsingham Support —London
- £30,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
- Work from home
Quick apply
5d
Housing Move On Support Officer
Victory Housing VHF —London
- £20 an hour
- Part-time
- Working with children
- In-person
- Care plans
Quick apply
3d
Sheltered Housing Officer
Aster Group —London
- £32,464 a year
- Full-time
- Driving
- IT
- Communication skills
- Employee assistance programme
Tenancy Sustainment Officer
Lambeth Council —London
- From £44,235 a year
- Full-time
- Hybrid work
10d
Housing Administrator
Caridon Property Services —Croydon
- £25,398.60 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Life insurance
- Sick pay
Quick apply
2d
Maintenance Officer
YMCA Fairthorne Group —Basingstoke
- £26,500 a year
- Full-time
- Computer literacy
- Maintenance
- Programmable logic controllers
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Housing Information Governance Officer
Harrow Council —Harrow
- £36,825 - £38,952 a year
- Microsoft Office
- Analysis skills
- No degree
Senior Neighbourhood Housing Officer
Lambeth Council —London
- £44,937 - £47,925 a year
- Full-time
- Hybrid work
- Team management
- Leadership
5d
Housing Income Recovery Officer
Reading Borough Council —Reading
- £32,061 - £36,363 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Voids & Relets Officer
Caridon Property —Croydon
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Microsoft Office
- Travel
- Annual leave
- Life insurance
Quick apply
2d
Housing & Support Officer
Transform Housing & Support —Farnham
- £28,000 a year
- Full-time
- Microsoft Outlook
- No experience needed
- Annual leave
3d

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Resident Liaison Officer

Milestone West
Basingstoke

Quick apply

Job details

Permanent | Full-time
£32,000 a year
4 days ago

Benefits

Company pension
Company events

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
Driving

Full job description

Summary of Role:

Based in Basingstoke but covering the Wiltshire / Berkshire / Oxfordshire areas.

You will be required to engage, build, and maintain excellent professional relationships with the residents and clients to optimise our service and reputation. To ensure that any complaints and issues are resolved effectively and efficiently. To drive continuous improvement in relation to the service we provide during the work programme.

Responsible for ensuring that a professional and effective liaison service is delivered to Milestone customers. You will be site-based acting as the first point of contact for residents. To also act as the vital link between Milestone and the resident and be accountable for all aspects of communication with residents before, during and completion of the improvement works.

Key Tasks:

· Make initial contact with Residents

· Visit Residents with relevant choices and ensure all resident choices are input onto our system

· Collect and collate Resident information (profiles and choices) and input onto our system

· Undertake conditions survey of properties prior to works being undertaken and input onto

Our system

· Build good working relationship between Client and Residents

· Arrange access for Design team and supply chain partners

· Prepare and issue notification letters to the Residents in accordance with “Better Letters” and input

onto our system

· To assist in the production and distribution to all residents of Resident Consultation meeting minutes

· Ensure and maintain a safe environment for Residents

· Check and ensure essential services are available at the end of working day

· Communicate with Residents throughout works programme

· Maintain an up-to-date register of Residents where visits should not be made alone

· To respond to verbal and written enquiries. Manage and maintain the Resident Complaint File, and to

ensure all enquiries /complaints are dealt with in a reasonable agreed timeframe to the satisfaction of

the resident

· Provide ideas for improvement to the contracts or site manager to review

· Assist in the production of Residents’ Newsletters

· Attend Residents’ evening, daytime meetings as and when required and provide minutes

· Assist in the organising of Residents’ Open Day

· Manage and maintain Residents’ Respite Facility

· Prepare information for inclusion in the site monthly report

· Liaise with Haringey project manager and site manager of Practical Completion · To assist, alongside the Tenant Resident Association representatives, the Leaseholders invite to the Practical completion meeting · Carry out Resident Satisfaction Survey, and coordinate Residents’ Handover Pack

Skills / Attributes:

Excellent customer service skills
Some experience in QHSE Standards.
Knowledge to support the Social Housing industry.
Previous experience of working to fast paced programs.
Proficient in Excel, Word, Outlook.
Be a good team player & manage time efficiently.
Full driving licence required - Van and Fuel Card Provided

Relevant Job Experience:

Computer literate with a good knowledge of Microsoft Excel, Word, Outlook
Knowledge of fast paced programmes

Special Conditions:

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the company to reflect changes in the post holders role and/or needs of the business.

Job Types: Full-time, Permanent

Pay: £32,000.00 per year

Benefits:

Company events
Company pension

Application question(s):

Do you have experience in Social Housing?
Do you have a full UK driving licence?
Are you IT literate?

Work Location: In person

Quick apply

Refine Your Search

housing officer jobs in knaphill, sry

Resident Liaison Officer

Housing Officer

Planned Works Support Officer

Housing Allocations Officer

Supported Housing Officer

Place Protection Officer

Housing Officer

Property Contract Officer

Resident Liaison Officer

Supported Housing Officer

Housing Move On Support Officer

Sheltered Housing Officer

Tenancy Sustainment Officer

Housing Administrator

Maintenance Officer

Housing Information Governance Officer

Senior Neighbourhood Housing Officer

Housing Income Recovery Officer

Voids & Relets Officer

Housing & Support Officer

I want to receive the latest job alerts for housing officer in knaphill, sry

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