Guest service agent Work, Jobs in Lambeth, Eng (with Salaries)

Guest Service Agent
Living Rooms —London
- £28,000 a year
- Full-time
- English
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
Guest Services Agent
Four Seasons —London
- £37,000 a year
- 12 hour shift
- Bar
- Hotel
- Organisational skills
- Employee discount
- Life insurance
Night Guest Services Agent
Four Seasons —London
- £37,000 a year
- 12 hour shift
- Bar
- Hotel
- Organisational skills
- Employee discount
- Life insurance
2d
Day or Night Guest Service Agent
Zedwell —London
- £23,437 a year
- Full-time
- Hotel
- Front desk
- Guest services
Quick apply
Front Office Team Member (Camden Lock)
Holiday Inn London Camden Lock —London
- Weekend availability
- Hotel
- Front desk
- Guest services
- Referral programme
Quick apply
Waiting & Banqueting Staff: Hotels & Events, Flexible Shifts
Able AI Agent Ltd —London
- £13 - £15 an hour
- Temporary
- Bar
- Hotel
- In-person
Quick apply
11d
Guest Service Agent Day/Night
Hotel Indigo - Reception —London
- £26,437 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Reservations Agent
Marriott International, Inc —London
- £32,500 a year
- Full-time
- English
- Hotel
- Organisational skills
Reservations Agent (Weekend Cover)
Belmond —Chelsea
- Part-time
- Bar
- Hotel
- Guest services
- Annual leave
- Sick pay
Quick apply
14h
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Spanish
- Hotel
Quick apply
Day Concierge
Rendall & Rittner —London
- £29,480 a year
- Full-time
- Hotel
- Front desk
- Guest services
- Employee assistance programme
- Employee discount
Guest Experience Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Front Office Team Member
MERCURE —London
- Full-time
- Hotel
- Restaurant
- Employee discount
Quick apply
Reservations and Groups Supervisor
The Gate —London
- £29,120 - £30,000 a year
- Full-time
- Hotel
- In-person
- Phone etiquette
Quick apply
11h
Guest Care Agent
edyn —London
- Full-time
- Hotel
- Communication skills
Quick apply
6d
Guest Services Agent
The Langham London —London
- £28,278 a year
- Full-time
- Bar
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
Guest Experience Agent
Guest Experience —London
- £28,590 a year
- Full-time
- English
- Hotel
- Communication skills
- Employee discount
Quick apply
Guest Service Agent (Receptionist) - Sheraton Grand London Park Lane
Marriott International, Inc —London
- Weekend availability
- Hotel
- Front desk
- Communication skills
4d
Guest Services Agent (Receptionist)
The Langham London —London
- £29,971 a year
- Full-time
- Hotel
- Front desk
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
Workplace Experience Agent (Front of House & Virtual Support)
Latham & Watkins LLP —London
- Full-time
- Remote
- Spanish
- English
- Administrative experience
- Employee discount

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Guest Service Agent

Living Rooms -
London

Quick apply

Job details

Permanent | Full-time
£28,000 a year

Benefits

Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Employee discount
Sick pay

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Arranging restaurant reservations
English
Microsoft Office Suite
Partnership building
Accommodation booking
Organisational skills
Front desk
Computer skills
Guest services telephone call handling
Communication skills
Property management
Hotel front office operations

Full job description

Guest Services Receptionist

Location: No.5 Maddox Street, London

Company: Living Rooms

Schedule: Full time – 40 hours per week, 5 days per week

About the Role

We are looking for a Guest Services Receptionist to join our team based at No.5 Maddox Street, supporting the daily operations of our portfolio of luxury serviced apartments across central London. This is a front-facing, multi-site role responsible for delivering a seamless and personalised guest experience across our properties in Mayfair, Maida Vale and Marylebone.

Key Responsibilities

Guest Experience & Front Office

- Deliver a 5-star guest experience from arrival to departure across all serviced apartment locations.- Manage daily arrivals and departures ensuring smooth check-ins and check-outs. Assisting guests with luggage when requested. - Handle reservations, booking enquiries and guest requests via phone, email and in person.- Welcome VIP and high-profile guests ensuring discretion and personalised service.- Conduct show-rounds of apartments for prospective guests, agents and corporate clients.- Assist guests with local recommendations, transport, dining reservations and concierge services.

- Any reasonable Ad-hoc jobs as requested by senior managers.

Reservations & Administration

- Input and manage reservations accurately within the Mews property management system.- Monitor availability and assist with last-minute bookings and enquiries.- Maintain accurate guest profiles and preferences.- Support credit control processes and ensure correct payment handling procedures.

Property Operations

- Conduct room and apartment inspections to ensure apartments meet company standards prior to guest arrival.- Coordinate with housekeeping and maintenance teams to ensure apartments are ready for occupancy.- Manage operational requests across the portfolio of serviced apartments.

- Prepare daily operational reports and assist with internal communication between departments.- Conduct after-hours property walk-arounds and security checks across the portfolio where required.

Brand Representation

- Maintain the company’s luxury brand standards and service culture at all times.- Build and maintain relationships with local businesses, restaurants, galleries and service providers.- Stay informed about local art, culture, dining and events in London to enhance the guest experience.

Skills & Experience

- Previous experience in luxury hospitality, boutique hotels, or serviced apartments.- Excellent communication and interpersonal skills.- Immaculate personal presentation and professional manner.- Fluent spoken and written English.- Strong organisational and administrative skills.- Ability to remain calm and efficient in a fast-paced service environment.- Experience working independently and taking initiative.- Confident handling VIP and high-profile guests.

Technical Skills- Competent with Microsoft Office.- Familiar with online booking platforms and distribution channels.

Personal Attributes

- Passionate about hospitality and guest service.

- Detail-oriented with strong problem-solving skills.

- Discreet, trustworthy and professional.- Friendly, confident and proactive.

- Able to multitask and prioritise effectively.

What We Offer

- Opportunity to work within a luxury serviced apartment portfolio in central London.

- Exposure to international, corporate and high-profile guests.

- A supportive team environment within a growing hospitality business.

- Competitive salary based on experience.

- 29 days paid holiday

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free flu jabs
Sick pay

Work Location: In person

Quick apply

Refine Your Search

guest service agent jobs in lambeth, eng

Guest Service Agent

Guest Services Agent

Night Guest Services Agent

Day or Night Guest Service Agent

Front Office Team Member (Camden Lock)

Waiting & Banqueting Staff: Hotels & Events, Flexible Shifts

Guest Service Agent Day/Night

Reservations Agent

Reservations Agent (Weekend Cover)

Call Centre Operator

Day Concierge

Guest Experience Agent, Pre-Opening - The St. Regis London

Front Office Team Member

Reservations and Groups Supervisor

Guest Care Agent

Guest Services Agent

Guest Experience Agent

Guest Service Agent (Receptionist) - Sheraton Grand London Park Lane

Guest Services Agent (Receptionist)

Workplace Experience Agent (Front of House & Virtual Support)

I want to receive the latest job alerts for guest service agent in lambeth, eng

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